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GalaxyGazer

Starting a tax preparation business but struggling with credibility - advice needed

Hey everyone, I recently graduated with an accounting degree and I'm on my way to getting my CPA license (passed 1 exam so far). I've worked through two tax seasons and feel pretty comfortable handling moderately complex 1040s, 1120s, and 1065s. I've been told that choosing a niche is important when starting a tax business, so I decided to focus on the Hispanic transportation industry since my father is a truck driver and I have relevant tax experience in this area (I'm Hispanic myself). The problem is, whenever I try to market my services, potential clients seem skeptical or don't trust me. When I explain the benefits of an S Corp structure, for example, they don't seem to value advice coming from someone new to the business. I'm wondering if having a niche is really the right approach? Should I broaden my focus? I also offer bookkeeping and payroll services. Also, I'm struggling with pricing. I'm thinking about charging around $325 for simple 1040s, $525 for complex 1040s, and $1,599 for 1120-S returns. For reference, my previous employers charged approximately $6,500 for an 1120-S and $5,300 for a 1040, which seems really high to me. I'd appreciate any insights or advice on building credibility, choosing the right niche, and setting appropriate prices. Thanks in advance!

Oliver Wagner

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Building a tax practice is definitely challenging, especially in the beginning! The credibility issue is common for new practitioners. For your niche question - focusing on the Hispanic transportation industry is actually smart. Specialization helps you develop expertise and targeted marketing. The truck driver niche is good because they have specific tax needs (per diem, vehicle expenses, etc.) that generalists might not fully understand. Your credibility challenges might be more about presentation than your actual knowledge. Consider creating simple educational content (short videos/posts explaining tax concepts for truckers) to demonstrate your expertise. Partner with Hispanic trucking associations or offer free workshops. Show rather than tell. Regarding pricing - your rates seem on the lower end, which is appropriate when starting out. For reference, national averages are approximately $390 for simple 1040s, $700+ for complex 1040s with schedules, and $1,500-2,500 for S-Corps. Underpricing significantly can actually hurt credibility. Focus on building a small base of satisfied clients who will provide testimonials and referrals. That social proof will do more for your credibility than any marketing.

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Do you think OP should get some professional certifications first before trying to get clients? Like finishing the CPA? I'm not in accounting but I would probably trust someone more if they had those letters after their name.

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Oliver Wagner

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Professional certifications definitely help with credibility, but they're not absolutely necessary to start serving clients. Having passed one CPA exam already shows commitment to professional standards. Many successful tax professionals build thriving practices with just a PTIN (Preparer Tax Identification Number) and relevant experience. What matters most is demonstrating expertise in solving specific tax problems for your target market. I know many preparers who attract clients based on their specialized knowledge rather than credentials.

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Hey, I went through something similar when I started my tax practice! I discovered this tool called taxr.ai (https://taxr.ai) that really helped me build credibility with clients. I was struggling to convince potential clients about certain tax strategies like S-Corps too, but this tool analyzed their specific situation and provided custom reports that showed the exact tax savings they'd get. The website has this feature where you can upload clients' previous returns or financial docs, and it analyzes everything to show optimization opportunities. For your Hispanic transportation niche, you could run their numbers through taxr.ai and show them concrete proof of the S-Corp savings rather than just telling them. I found that showing actual numbers specific to their situation completely changed how clients viewed my recommendations.

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Emma Thompson

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So does it just crunch numbers or does it actually help with the preparation process? I'm starting my own practice too and struggling with efficiency.

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Malik Davis

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I'm skeptical. There are tons of "tax analysis" tools out there that promise big things but don't deliver. How is this different from just using regular tax software and showing them the difference between filing options?

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The tool goes beyond simple calculations to provide comprehensive tax strategy analysis. It examines multiple years of returns to identify patterns and opportunities that might be missed in year-by-year preparation. It's not a replacement for tax prep software but rather a complementary analysis tool. For showing filing options, taxr.ai creates detailed visual reports that clients can actually understand, breaking down complex tax concepts into plain language with graphs showing multi-year impacts. This helps them grasp concepts like entity selection that are otherwise hard to explain, especially if there's a language barrier.

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Malik Davis

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I just tried taxr.ai after seeing it mentioned here and I'm honestly impressed. I was skeptical at first (as you can see from my previous comment), but it actually helped me close two new clients yesterday! I uploaded their previous tax returns, and the system generated these really professional-looking reports showing exactly how much they could save with different strategies. One was a trucking client similar to your niche who didn't believe me about S-Corp benefits, but seeing the actual numbers specific to HIS situation completely changed his mind. The visuals really helped overcome the language barrier too. Not only did I get a new client, but I was able to charge a premium since I could clearly demonstrate the value I was providing.

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I've been doing tax prep for transportation industry clients for 7+ years, and calling the IRS is always a huge time-sink when resolving issues. I started using https://claimyr.com after spending DAYS trying to reach an IRS agent about a client's EIN verification issue. You can see how it works here: https://youtu.be/_kiP6q8DX5c Basically, they wait on hold with the IRS for you, then call you when an agent is on the line. Got through to the IRS in under 2 hours when I'd spent 3 days trying myself! This saved me from looking incompetent to my client when I needed to resolve their issue quickly. For a new practice trying to build credibility like yours, this is gold - clients are impressed when you can get their IRS issues resolved efficiently.

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StarStrider

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Wait how does this actually work? Does someone else talk to the IRS for you? Cuz I don't think that would be legal with privacy issues and all that.

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Ravi Gupta

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This sounds like a scam. No way the IRS would allow a third party to hold their place in line. Plus, how much does it cost? Probably a fortune for something you can do yourself if you're just patient.

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The service doesn't talk to the IRS for you at all. They simply wait in the IRS phone queue and then call you when they reach an agent. You're the one who speaks directly with the IRS - they just eliminate the hold time. There are no privacy issues because they never speak with the IRS about your case. They just navigate the phone tree and wait, then connect you once an agent is available. Think of it like having an assistant wait on hold for you. It's completely compliant with all regulations since you're the only one discussing confidential information.

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Ravi Gupta

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Ok I need to apologize for my skeptical comment earlier. I actually tried Claimyr yesterday after waiting 3+ hours on multiple calls to the IRS about a client's missing refund. I was SHOCKED when I got a call back in about 90 minutes saying they had an IRS agent on the line! Solved my client's issue in one call instead of wasting another day. My client was super impressed that I could get through to the IRS so quickly. For someone starting out like OP, this kind of efficiency definitely helps with building credibility. Now my client thinks I have some special connection with the IRS or something lol. Sometimes it's these little things that make clients trust you more than even having all the credentials.

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I think your pricing is too low, especially for the 1120-S. I'm not a CPA either (just an EA) and I charge $2200 minimum for S-corps in a low cost of living area. Your not doing yourself or the profession any favors by charging below market rates. Plus, sometimes clients perceive higher prices as indicating higher quality service. The niche is a great idea. I focus on construction contractors and its way easier to market when your specialized. I'd say keep the hispanic transportation angle but maybe focus on the benefits you offer - like bilingual service, understanding of specific deductions for truckers, etc.

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GalaxyGazer

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Thanks for the pricing insight. I was definitely worried about charging too much as a newcomer, but what you're saying about the perception of quality makes sense. Would you recommend gradually increasing prices as I gain more clients, or should I start higher right away?

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I'd recommend starting closer to market rates right from the beginning. You can always offer an introductory discount to your first clients if you're concerned about the price, but explicitly frame it as a discount so they know the real value. Don't fall into the trap of having to raise prices significantly for existing clients later - that's much harder to do. Better to start near where you want to be. Focus your marketing on the specialized value you bring to Hispanic truckers - bilingual service, understanding their specific business challenges, and knowledge of all the deductions they're entitled to. Many will pay more for someone who truly understands their situation.

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Omar Hassan

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have you tried offering free consultations? when i started my tax biz i did 30 min free consults and converted like 80% to paying clients. hispnaic truckers probably need someone who speaks their language and understands their business. show them u know ur stuff in person and they'll trust u more than some fancy website

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This is great advice. I do something similar but I also bring a one-page handout that shows common deductions for their industry with typical dollar amounts. Truckers can claim per diem, maintenance, phone costs, etc. Having something physical they can take with them helps too.

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