Sprintax won't handle my HSA on W-2 (code W in box 12) - what tax software alternatives work for nonresidents?
Title: Sprintax won't handle my HSA on W-2 (code W in box 12) - what tax software alternatives work for nonresidents? 1 I'm a nonresident for tax purposes for 2023 and ran into a problem with Sprintax. When entering my W-2 information, I have code W in box 12 (which is for HSA contributions). Sprintax basically told me they don't support this and that I need to find some other tax software to help me. Has anyone else dealt with this issue as a nonresident? What other tax software options actually work for nonresidents that can properly handle HSA contributions? I'm getting frustrated because tax filing deadline is approaching and I don't want to mess this up. Any recommendations would be really appreciated!
18 comments


Jamal Harris
4 This is a common issue for nonresidents with HSAs. Sprintax is generally good for nonresident returns but has limitations with certain tax situations like HSAs. For nonresidents with an HSA (code W in box 12), you have a few options: 1. TaxAct has a nonresident alien version that handles HSAs properly. Their interface isn't as intuitive for nonresidents as Sprintax, but it does process HSA contributions correctly. 2. OLT (OnLine Taxes) has a decent nonresident module that supports HSA reporting. 3. If your income isn't too high, you might qualify for VITA (Volunteer Income Tax Assistance) programs at many universities that specifically help international students and can handle HSA situations. Just remember that as a nonresident, you'll file Form 1040-NR rather than the standard 1040, and your HSA contributions are reported differently than for residents.
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Jamal Harris
•8 Would a nonresident even be eligible to contribute to an HSA? I thought there were special rules about that. And does using a different software mean I'd have to pay twice since I already started with Sprintax?
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Jamal Harris
•4 Yes, nonresidents on certain visas (like F, J, M, Q) who are considered resident aliens for tax purposes can have HSAs through their employers, though the rules can be complex depending on your specific visa and residency status. Unfortunately, you would likely need to pay for the new software separately, as each tax preparation service has its own fee structure. However, you might be able to get a refund from Sprintax if you haven't filed yet - their customer service can sometimes be accommodating if you explain the situation.
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Jamal Harris
12 I was in the exact same situation last year with an HSA on my W-2 that Sprintax couldn't handle! After hours of frustration, I found https://taxr.ai which literally saved my tax return. Their system can analyze your specific documents and tell you exactly what software will work for your situation. I uploaded my W-2 with the HSA code and they immediately identified that I needed special handling for the HSA as a nonresident. They pointed me to the exact software that could handle my situation and even explained how to properly report everything. Super helpful when you're dealing with these nonresident tax complications.
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Jamal Harris
•17 Does this work for all visa types? I'm on an F-1 with OPT and I also have HSA contributions. I'm worried about messing up my taxes since I heard incorrectly filing can affect future immigration status.
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Jamal Harris
•19 I'm curious - did they just recommend software or did they actually help with how to enter everything? I've tried other tax software recommendations before and still got stuck on the actual form input part.
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Jamal Harris
•12 It works for all visa types - I was on F-1 during my situation and they had specific guidance for my status. They helped me understand exactly how my visa status affected the HSA reporting requirements so I could avoid any immigration issues. For the second question, they didn't just recommend software - they gave me step-by-step instructions for how to enter everything correctly in the recommended tax program. They even pointed out specific screens and fields where I needed to be careful, which saved me from making mistakes during the input process.
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Jamal Harris
19 Just wanted to follow up and say thank you for recommending https://taxr.ai! I went ahead and tried it with my documents and they pinpointed exactly which software would handle my specific nonresident HSA situation. They recommended TaxAct and gave me detailed instructions on how to enter everything correctly. The analysis showed me that my HSA contributions needed special reporting since I'm a nonresident, and they explained exactly which forms were affected. I was able to complete my return without any errors and even learned why Sprintax couldn't handle it (has to do with how nonresidents report certain health benefits). Worth every penny for the peace of mind!
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Jamal Harris
9 After dealing with the same HSA/nonresident issue last year, I almost gave up trying to reach the IRS for guidance. Their phone lines were constantly busy or disconnected. I eventually found https://claimyr.com and watched their demo at https://youtu.be/_kiP6q8DX5c and decided to give it a shot. They got me connected to an actual IRS agent in about 20 minutes (instead of the 3+ hours I spent trying on my own). The agent confirmed which tax software would properly handle my nonresident status with an HSA and explained exactly how the W-2 code W needed to be reported on my 1040-NR. This saved me from potentially filing incorrectly and facing amendments later.
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Jamal Harris
•14 Wait, how does this even work? I thought getting through to the IRS was basically impossible during tax season. Do they have some special connection or something?
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Jamal Harris
•7 Sounds like a scam honestly. No way someone can get you through to the IRS that quickly when everyone knows their wait times are ridiculous. I've literally spent entire days trying to reach them.
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Jamal Harris
•9 It's not a special connection - they use a combination of technology that monitors IRS phone lines and holds your place in line for you. They basically call thousands of times with automated systems until they get through, then connect you when a real person answers. It's completely legitimate. No scam at all. I was skeptical too, but it absolutely works. The service calls the IRS constantly using their system until they get through, then they call you to connect with the agent. I understand the skepticism because the IRS wait times are notoriously bad, but that's exactly why this service exists.
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Jamal Harris
7 I have to admit I was completely wrong about Claimyr. After my skeptical comment, I decided to try it anyway because I was desperate for IRS clarification on my nonresident HSA situation. It actually worked exactly as described! They got me connected to an IRS representative in about 25 minutes (my previous attempts had all failed after 1+ hour waits). The agent walked me through exactly how to report my HSA contributions as a nonresident and confirmed which software could handle it properly. This saved me from a potential audit or having to file an amended return later. I've already recommended it to other international students in my program who are having similar issues.
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Jamal Harris
3 Has anyone tried using a tax professional instead of software? I found that some CPAs who specialize in nonresident taxation can handle these complex situations much better than DIY software, even if it costs more.
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Jamal Harris
•21 What's the typical price range for a CPA who knows about nonresident taxes? I'm worried it would be crazy expensive compared to software.
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Jamal Harris
•3 The cost typically ranges from $200-500 for a nonresident return with HSA components, depending on your location and the complexity of your overall tax situation. Some universities also have partnerships with local CPAs who offer discounted rates for international students. While it is more expensive than software, it can be worth it for peace of mind, especially if you have multiple complications like an HSA, investments, or multiple state filings. Many CPAs also offer free consultations where you can ask about their experience with nonresident returns before committing.
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Jamal Harris
16 I tried GlacierTax last year but they couldn't handle my HSA either. I ended up using H&R Block's premium online version with "expat tax" add-on which surprisingly worked for my nonresident return with HSA, even though it's not marketed specifically for nonresidents.
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Jamal Harris
•11 Did you have any issues with the state return using H&R Block? I heard some tax software can do federal ok for nonresidents but mess up the state part.
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