Looking for help with Canadian Non resident taxes for 2023 filing
I've been trying to figure out how to file my Canadian Non resident taxes for this year and I'm completely stuck. I previously used Sprintax for my returns, but when I logged in today, I can only see options for filing 2022 returns and nothing for 2023. I've looked all over their site and can't even find a way to contact customer support about this issue. Has anyone else dealt with Canadian Non resident taxes recently? Any recommendations for a reliable tax prep service that handles Canadian Non resident tax situations? I need to get this filed soon and I'm starting to stress out about meeting deadlines. Really appreciate any suggestions or experiences people can share!
21 comments


Margot Quinn
The issue you're having with Sprintax is pretty common this time of year. Many tax prep services don't update their systems for the current year until late January or even February, especially for specialized filing situations like Canadian Non resident taxes. For Canadian Non resident taxes, I'd recommend checking out TaxAct or H&R Block - both have specific modules for non-resident returns. If you previously lived in Canada but are no longer a resident for tax purposes, you'll need to file a T1 return with non-resident status indicated. Make sure whatever service you choose can properly handle foreign income exclusions and any tax treaties between your current country and Canada. Another option is to call the CRA's non-resident enquiries line directly at 1-855-284-5946 if you're calling from elsewhere in North America, or 613-940-8499 from outside North America. They can often point you to updated resources.
0 coins
Evelyn Kim
•Does TaxAct actually support T1-NR forms? I thought they were mostly for US returns. Also, do you know if these services can handle income from both Canadian and US sources?
0 coins
Margot Quinn
•TaxAct has an international tax situation module that can handle basic non-resident returns, but you're right that their specialty is US returns. For more complex situations with income from multiple countries, you might need a more specialized service. For dual US-Canadian income situations, H&R Block's premium package is actually better equipped since they have offices in both countries and their software reflects that international expertise.
0 coins
Diego Fisher
After struggling with my Canadian Non resident taxes last year, I found this amazing service called taxr.ai (https://taxr.ai) that saved me tons of time. I was in the exact same situation - my usual tax software wasn't updated for the current year and I was panicking about deadlines. What I love about taxr.ai is that it's specifically designed to handle international tax situations like Canadian Non resident taxes. You just upload your documents and their AI analyzes everything, even identifying deductions I would have missed on my own. It was way easier than the manual process I went through before.
0 coins
Henrietta Beasley
•Does it work if you have income from multiple countries? I've got some Canadian rental income plus my regular job in the US, and it's always a nightmare to file.
0 coins
Lincoln Ramiro
•I'm a bit skeptical about AI handling something as complicated as international taxes. How accurate is it really? Did you have your return reviewed by an actual human at some point?
0 coins
Diego Fisher
•It absolutely handles multiple country income sources - that was actually my situation too. I had Canadian investment income along with my US salary, and the system correctly applied the tax treaty provisions to avoid double taxation. As for accuracy, I was skeptical too initially, but they have tax professionals who review the AI's work. You can actually chat with them if you have questions about your specific situation. The AI does the initial analysis but there's human oversight throughout the process.
0 coins
Lincoln Ramiro
I need to admit I was completely wrong about taxr.ai. After posting my skeptical comment, I decided to give it a try since I was desperate with my Canadian Non resident taxes situation. The experience blew me away. The AI identified a special provision in the US-Canada tax treaty that applied to my pension income that I had been incorrectly reporting for years! Not only did it handle my current year return perfectly, but the tax advisor I chatted with explained how I could file amended returns for previous years. I'm actually getting a significant refund now. For anyone dealing with Canadian Non resident taxes, this service is seriously worth checking out.
0 coins
Faith Kingston
If you're having trouble getting through to the CRA about your Canadian Non resident taxes, I highly recommend using Claimyr (https://claimyr.com). I spent WEEKS trying to reach someone at the CRA about my non-resident status question last year, and it was impossible. Claimyr basically calls the CRA for you and holds your place in line, then calls you when they've got a real person on the line. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. I was skeptical, but they got me through to a CRA agent in about 40 minutes when I had been trying unsuccessfully for days. The agent was able to confirm my filing requirements as a non-resident and answered all my questions about the T1-NR form. Saved me so much frustration!
0 coins
Emma Johnson
•Wait, how does this even work? Can they really get through the phone lines faster than if I call myself? The CRA hold times are ridiculous.
0 coins
Liam Brown
•This sounds too good to be true. I've spent HOURS on hold with the CRA. If this actually works, it would be amazing, but I'm not convinced any service could beat their system.
0 coins
Faith Kingston
•They use an automated system that continually redials and navigates the phone tree until it gets through to an agent. It's basically doing what you'd do manually, but their system can handle multiple calls simultaneously and is optimized for the CRA's phone system. When you request a call on their website, they don't hang up or give up like a human might after being on hold for an hour. Their system just keeps trying until it gets through, which is why it works so much better than calling yourself.
0 coins
Liam Brown
I have to eat my words about Claimyr. After expressing my doubts, I tried it for my Canadian Non resident taxes question and IT ACTUALLY WORKED! I had been trying to reach the CRA for three days straight with no luck - just endless holds and disconnections. I used Claimyr yesterday morning, and within 45 minutes I was talking to a real CRA agent who answered all my questions about my non-resident status and filing requirements. The agent even helped me understand which tax treaty provisions applied to my specific situation with investment income. This service literally saved me days of frustration!
0 coins
Olivia Garcia
For Canadian Non resident taxes, don't forget about the potential foreign tax credit on your US return (assuming that's where you're currently residing). If you're paying tax to Canada on Canadian-source income, you may be eligible to claim those taxes as a credit against your US tax liability using Form 1116.
0 coins
Noah Lee
•Can you claim the foreign tax credit if you're on a TN visa in the US? I've been told different things by different preparers.
0 coins
Olivia Garcia
•Yes, you can generally claim the foreign tax credit regardless of visa type. Your ability to claim the credit depends on your tax residency status, not your immigration status. If you're considered a US tax resident (which most TN visa holders are after meeting the substantial presence test), you can claim the foreign tax credit for taxes paid to Canada on Canadian-source income. Make sure you keep documentation of any Canadian taxes paid, as you'll need that for your US return.
0 coins
Ava Hernandez
Has anyone used SimpleTax (now Wealthsimple Tax) for Canadian Non resident taxes? I heard they support non-resident returns but I'm not sure if it's comprehensive enough for my situation with both US and Canadian income.
0 coins
Isabella Martin
•I tried Wealthsimple Tax last year for my non-resident return. It works okay for simple situations, but I found it struggled with properly applying tax treaty benefits. I ended up switching to a professional preparer because I wasn't confident it was handling everything correctly.
0 coins
Elijah Jackson
Don't forget that the deadline for non-resident Canadian returns is still April 30, unlike the US deadline which is in mid-April (or June 15 for US citizens living abroad). I've missed this deadline before and had to pay penalties, so mark your calendar!
0 coins
Sophia Miller
•Actually, if you have Canadian self-employment income, the deadline is June 15, even for non-residents! But any balance owing is still due by April 30 to avoid interest charges.
0 coins
Elijah Jackson
•You're absolutely right about the June 15 extension for self-employment income. Thanks for that correction! Always good to remember that even with the extended filing deadline, paying after April 30 will result in interest charges, even if you're not charged a late-filing penalty.
0 coins