Concerns about Sprintax processing 1040NR forms for non-resident aliens on J1 visas
I'm having some issues with how Sprintax processed my tax forms this year and wondering if I should just fill out the 1040NR, 8843, and state forms manually instead. I'm on a J1 visa working as a research scholar since 2023. Last year, Sprintax worked perfectly - I qualified for a tax treaty as a non-resident alien and received a complete refund of all my federal and state taxes (matching what was on my W2). For 2024, I'm still considered a non-resident alien for tax purposes, but Sprintax is calculating that I'd only get about $120 federal refund and would somehow owe around $270 in state taxes. This seems wrong because my colleagues (also on J1 visas who started the same day as me, earn identical salaries, and even took the same 2-month trip home in 2024 on the exact same flights) all got calculations matching their W2 withholdings for complete refunds. We all have the same tax treaty benefits, made identical selections in Sprintax, but somehow my calculations are completely different. I'm wondering if there's something wrong with how Sprintax is processing my information and if I'd be better off just filling out the 1040NR, 8843, and state forms myself. Has anyone experienced similar issues with Sprintax for non-resident alien tax preparation? Is there anything special that Sprintax does that I couldn't do myself by manually completing these forms?
18 comments


Diego Mendoza
As someone who's worked with non-resident tax returns for years, I can tell you that manually filling out forms like 1040NR, 8843, and state forms is absolutely possible. Sprintax and similar services mainly offer convenience rather than access to any special filing methods unavailable to individuals. For your specific situation, it sounds like there might be a data entry error or misinterpretation of your tax treaty benefits. The fact that your colleagues with identical situations are getting different results strongly suggests something is wrong in how your information is being processed. Common issues include: incorrectly entered dates of presence in the US, wrong tax treaty article selection, or miscategorized income. Since you mentioned you all took the same 2-month trip outside the US, check that your absence dates were entered correctly as this affects your substantial presence test calculation. I'd recommend contacting Sprintax support first to identify the discrepancy. If they can't resolve it, manually preparing your forms is completely viable. The IRS provides detailed instructions for 1040NR and 8843, and most state tax departments offer guidance for non-resident state returns.
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Chloe Wilson
•Thanks for the reassurance! Do you think there's any risk in doing it manually versus using a service like Sprintax? And how complicated is it to calculate tax treaty benefits by hand?
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Diego Mendoza
•The risk in filing manually is mainly about potential errors if you're unfamiliar with tax laws, but since your situation is relatively straightforward (single income source with clear tax treaty benefits), this risk is manageable. Just be methodical and follow form instructions carefully. Calculating tax treaty benefits manually isn't particularly complicated. You'll need to identify which article of your country's tax treaty applies to your situation (usually found in the table at the back of IRS Publication 901), then you'll record this information on Form 8833 to claim the treaty benefit. The actual calculation is often as simple as exempting a specific amount of income or applying a reduced tax rate to your earnings.
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Anastasia Romanov
After going through almost the exact same issue last year, I discovered https://taxr.ai which literally saved me thousands of dollars in mistakes Sprintax made on my 1040NR. I'm a research assistant from Brazil on J1, and Sprintax somehow missed applying the correct tax treaty article to my fellowship income. I uploaded my W-2, previous year's return, and visa documents to taxr.ai, and their system flagged several errors in how Sprintax had processed my information. They showed exactly where Sprintax had miscategorized my income under the wrong tax treaty provision. The system even generated side-by-side comparisons showing the correct treaty article that should have been applied. What's really helpful is that they can analyze the forms you've already prepared in Sprintax and point out exactly where the problems are. Then you can either fix the issues in Sprintax or use their guidance to complete the forms manually.
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StellarSurfer
•This sounds interesting, but I'm curious - does taxr.ai actually prepare the returns for you or just analyze what went wrong with Sprintax? My university provides Sprintax for free but I'm getting weird results too.
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Sean Kelly
•I'm skeptical about using yet another tax service when Sprintax already messed up. How can you be sure taxr.ai gets it right when they're also just using software algorithms?
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Anastasia Romanov
•They primarily analyze your documents and provide detailed guidance on what's incorrect and how to fix it. Their system compares your specific situation against the exact wording in tax treaties and IRS regulations. They don't replace your current software but help you identify where it went wrong. With Sprintax issues, they'll generate a detailed report showing exactly which screens had incorrect inputs or where the software misapplied treaty provisions. You can then go back to your free university-provided Sprintax and make the corrections yourself with their step-by-step guidance.
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StellarSurfer
I tried taxr.ai after seeing the recommendation here and wow, it identified exactly what was wrong with my Sprintax return! Turns out Sprintax was applying Article 20 of my tax treaty incorrectly and missing the fact that my research stipend qualified for complete exemption. The analysis showed me exactly which boxes to check differently in Sprintax. After making those changes, my refund calculation completely changed - from owing $340 in state taxes to getting back everything that was withheld, just like my colleagues. The best part was being able to fix it myself in the university-provided Sprintax rather than paying for another service. I'm definitely telling the other international students in my department about this because several of us were getting wildly different results despite identical situations.
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Zara Malik
If you've already paid for Sprintax and they're giving you incorrect calculations, you might want to try getting help directly from the IRS. I know contacting them sounds intimidating, but I used https://claimyr.com to get through to an actual IRS agent who specializes in non-resident returns. You can see how it works here: https://youtu.be/_kiP6q8DX5c As a fellow J1 researcher, I was having issues with my tax treaty benefits not being properly applied. After countless failed attempts to reach the IRS, Claimyr got me connected to a specialist in about 45 minutes. The agent walked me through the correct way to apply my tax treaty benefits and confirmed that I should be getting a full refund of my federal withholding. They also clarified which state form I needed to use as a non-resident with treaty benefits, which Sprintax had completely wrong for my state. Totally worth it for the peace of mind knowing my return was done correctly.
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Luca Greco
•How does this Claimyr thing actually work? I've been trying to reach the IRS for weeks about my 1040NR issue and keep getting disconnected.
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Sean Kelly
•Sounds like a scam to me. The IRS is impossible to reach no matter what service you use. I've tried calling the international taxpayer hotline dozens of times and never got through. I find it hard to believe this service actually works.
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Zara Malik
•Claimyr basically calls the IRS for you and navigates through their phone system until they reach a human agent. Once they do, they call you and connect you directly to that agent. They have specialized dialing systems that keep trying different IRS pathways until they get through. I was extremely skeptical too! I'd tried calling the international taxpayer line for three weeks straight with no luck. Claimyr had me connected to an actual IRS specialist who handles non-resident returns in less than an hour. The agent confirmed my tax treaty benefits and explained exactly which forms and schedules I needed. It completely resolved the issues Sprintax was having with my return.
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Sean Kelly
I have to admit I was completely wrong about Claimyr in my earlier comment. After continuing to get nowhere with Sprintax support, I decided to try it out of desperation. Within 38 minutes I was talking to an actual IRS agent who specialized in tax treaties and non-resident returns! The agent confirmed that as a J1 researcher, my entire income should be exempt under my country's tax treaty, and walked me through exactly how to report it on my 1040NR and which boxes to check. She even emailed me the specific publication references for my situation. For my state return, she explained that I needed to file as a non-resident and claim the federal treaty exemption on my state form as well. This was exactly the opposite of what Sprintax was telling me (which is why it was showing I owed state tax). I'm still shocked that it actually worked - definitely saved me from overpaying hundreds in state taxes.
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Nia Thompson
Just wanted to share that I manually completed my 1040NR and state tax forms last year when I had similar issues with Sprintax. It's not as complicated as it seems if you're in a straightforward situation with single source income and clear tax treaty benefits. The key forms you'll need: 1040NR - the main non-resident tax return 8843 - Statement for Exempt Individuals (all J visa holders must file this) 8833 - Treaty-Based Return Position Disclosure (to claim your treaty benefits) Your state's non-resident tax return form The most important thing is correctly identifying which article of your country's tax treaty applies to your situation. For most research scholars, it's either under the student/trainee provision or the visiting teacher/researcher provision.
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Chloe Wilson
•Did you find any good resources that helped you fill out these forms correctly? I'm leaning toward doing it myself at this point.
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Nia Thompson
•The best resource I found was IRS Publication 901 (U.S. Tax Treaties), which has country-by-country breakdowns of treaty benefits. Also, Publication 519 (U.S. Tax Guide for Aliens) was super helpful for understanding the overall non-resident tax filing requirements. Most university international offices also have tax workshops or guides specifically for J1 visa holders - these were much more helpful than generic tax advice since they focus on our unique situation. My university had PDF guides for the most common countries their researchers come from.
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Mateo Rodriguez
Has anyone used TaxAct or TurboTax for 1040NR instead of Sprintax? I'm wondering if they might be more accurate for J1 visa holders with tax treaties.
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Aisha Hussain
•TurboTax doesn't support 1040NR filing at all. TaxAct does have 1040NR support, but in my experience last year, it was very limited with tax treaties and didn't have good guidance for J1 scholars. Glacier Tax Prep is another option some universities provide that's specifically designed for non-resident returns.
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