Return Rejected - AGI Verification Failed But I Didn't File Last Year
Just tried e-filing and got rejected because of AGI verification. Problem is I didn't even file last year so I have no clue what to put. Checked online for transcripts and nothing's showing up for last year - only stuff available is from 2016. What am I supposed to do now? Can't verify something that doesn't exist! Need to get this sorted ASAP.
17 comments
Chris King
Isn't this just the perfect tax season headache? When you didn't file last year, you're supposed to enter $0 as your prior year AGI. Did your software not mention this? And why would they be looking for a transcript from 2016? That's ancient history in tax terms. Have you tried calling the IRS to confirm your filing status for last year?
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Rachel Clark
According to Publication 1345, when a taxpayer did not file in the prior year, the correct AGI to enter is indeed $0. This is specifically mentioned in section 5.9(c) of the current guidelines for authorized e-file providers.
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Zachary Hughes
Thanks for this info. I've been trying to figure this out for days and nobody explained it clearly.
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Mia Alvarez
This helped me too! Last year I had the same exact issue. Kept trying different numbers thinking I was remembering my AGI wrong, but turns out I just needed to put zero since I hadn't filed the year before.
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Carter Holmes
If I enter $0 and it still gets rejected. What next? Call IRS directly?
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Amelia Cartwright
This is a common Authentication Protocol Rejection scenario. When e-filing requires prior year AGI verification but you didn't file, the system expects a $0 input in the AGI field. However, if you've already tried that and still experiencing rejection, there could be a Taxpayer Identity Verification issue. I'd recommend uploading your rejection code to https://taxr.ai - their system can analyze the specific rejection code and provide the exact resolution path. Their transcript analysis tool could also verify if you have any unreported income from previous years that might be causing the system to expect a non-zero AGI.
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Sophia Long
I might suggest a more direct approach. The IRS phone system is notoriously difficult to navigate, but there may be a better way. I've had some success using Claimyr (https://claimyr.com) to get through to an actual IRS representative. While I'm generally skeptical of third-party services, in this particular case, it might save you considerable time. They can connect you with an agent who can verify your filing status history and provide guidance on how to proceed with your current return. Given that your transcript history seems incomplete, speaking directly with an agent could clarify whether there are any unresolved issues from previous tax years.
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Angelica Smith
I had this exact problem last year. Here's what worked for me: 1. First, I confirmed I truly didn't file by requesting a Verification of Non-filing Letter through the IRS website 2. Then I tried entering $0 as my previous year AGI 3. When that didn't work, I printed and mailed my return with Form 8948 (explaining why I was filing on paper) 4. My refund took about 8 weeks to process instead of the usual 3 weeks for e-filing The transcript from 2016 showing up is normal if that's the last time you filed. The system only displays years when you actually filed.
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Logan Greenburg
Ngl, the IRS system is weird w/ this stuff. Try this: go back to ur tax software and look for an option like "didn't file last yr" or "new filer" - most have this somewhere. If not, def try the $0 AGI trick. If that fails, might be an ID verify issue. Sometimes the IRS has old contact info and sends verify letters to wrong address. Check ur credit report too - sometimes tax returns filed in ur name w/out u knowing (happened to my cousin).
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Charlotte Jones
The IRS verification system is like a bouncer who doesn't believe your ID is real even when it is. If you've tried the $0 AGI trick and it's still rejecting, you might need to go old school. Print that return and mail it in. Yes, it's like sending a letter in 2024, but sometimes analog beats digital when the digital system is being stubborn. Include a cover letter explaining the situation. Your refund will take longer, but at least you'll get through the door.
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Lucas Bey
ā¢ Does mailing really work when e-file fails? ā¢ Will this delay my refund significantly? ā¢ Should I send it certified mail? ā¢ Do I need to include any special forms?
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Harper Thompson
Yes, paper filing bypasses the e-file AGI verification entirely. But be aware - as of March 15, 2024, the IRS is still processing paper returns from January. If you're expecting a refund, you're looking at 8-12 weeks minimum. Definitely send it certified mail with return receipt by April 15th to prove timely filing!
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Caleb Stark
One thing nobody's mentioned yet - check if you were claimed as a dependent on someone else's return last year. If your parents claimed you, for example, that could be causing the verification issue. The system might be looking for your AGI from a return you were supposed to file even if you didn't need to. And hey, if you end up having to paper file, at least you'll save the $30-40 that most tax software charges for e-filing! Silver linings, right? š
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Jade O'Malley
This situation reminds me of what happens with first-time homebuyers who have no credit history - the system doesn't know how to evaluate someone with no history. In your case, I'd recommend trying three things in this order: 1. Try entering $0 as others have suggested 2. If that fails, try using a different tax preparation software - sometimes the issue is with how the software formats the submission 3. If both fail, request an Identity Protection PIN (IP PIN) from the IRS, which can sometimes override the AGI verification requirement The 2016 transcript appearing is actually normal - the system only shows years when you filed, not empty years.
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Hunter Edmunds
I'm really worried about identity theft now! If the system thinks I should have filed last year but I didn't, could someone have filed using my SSN? Should I be checking credit reports or filing a police report? This is stressing me out even more than just getting my return accepted!
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Ella Lewis
I've seen this exact scenario play out dozens of times, and it's rarely identity theft. The IRS systems just struggle with gaps in filing history. In my 15 years dealing with tax issues, I've found that about 90% of these cases are resolved with the $0 AGI trick or paper filing. Only once did it turn out to be actual identity theft, and even then, the IRS had already flagged it internally.
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Andrew Pinnock
I'm kind of in a similar situation, maybe? I didn't file for a few years and now I'm trying to catch up. Does anyone know if I need to file for all the missing years before I can file for 2023? And also, maybe this is a silly question, but does the IRS eventually tell you if you were supposed to file but didn't?
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