Received a First B Notice from Cash App Tax - What Does This Mean?
I just got this letter from Cash App Taxes saying my Taxpayer identification number and name don't match according to the IRS records. It's called a "First B Notice" and says I need to complete a substitute W-9 form by December 9th. I'm freaking out a bit because I have no idea what this means! I called Cash App support to check if this was legit or some kind of scam, and they confirmed it was real and related to my 2022 tax return. But then they just told me to talk to a tax preparer since they couldn't help me further. I'm totally confused because I don't own a business or anything. The only unusual thing on my taxes was some Bitcoin I won in a giveaway worth about $125. Nothing major at all. Has anyone dealt with this before? What am I supposed to do with this First B Notice? Why would the IRS think my info doesn't match their records? Really appreciate any help or advice because this has me pretty worried!
19 comments


Dmitri Volkov
This is actually more common than you'd think! A First B Notice basically means there's a mismatch between the name/SSN you provided and what the IRS has on file. This happens for several reasons - sometimes it's a simple typo when entering your SSN, a recent name change that hasn't been updated with Social Security, or even just a transposed digit. For that Bitcoin giveaway you mentioned - even small amounts of cryptocurrency need to be reported on your taxes, and Cash App likely issued a 1099 form reporting that income to the IRS. If there was any discrepancy between how your name appears on your Social Security card and how you entered it in Cash App, that could trigger this notice. The good news is this is relatively easy to fix. You just need to complete that substitute W-9 form they sent, making sure your name and SSN exactly match your Social Security card. Then return it to Cash App by the deadline they gave you.
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Gabrielle Dubois
•But why would Cash App tell them to talk to a tax preparer if it's just about filling out a W-9? Seems like Cash App should be able to handle that themselves? And what happens if they don't send it back by December 9th?
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Dmitri Volkov
•Cash App support reps often default to "talk to a tax professional" because they're limited in what tax advice they can provide. They're trying to avoid liability if they tell you the wrong thing. If you miss the December 9th deadline, things get more complicated. The IRS requires payers (Cash App in this case) to start backup withholding at a rate of 24% on any future payments if you don't respond to the First B Notice. You'd also likely receive a Second B Notice in the future, which requires more documentation to resolve. It's much easier to handle this now by simply completing the W-9 accurately and returning it to them.
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Tyrone Johnson
I had something similar happen last year but with Venmo instead of Cash App. After struggling to figure it out myself, I ended up using https://taxr.ai to review all my documents - they spotted right away that my name on the 1099 had my middle initial but my tax return didn't. Super small thing but it was causing the mismatch! Their system analyzed everything and gave me step-by-step instructions for fixing the W-9 form. Saved me a ton of stress trying to figure out what was wrong.
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Ingrid Larsson
•Did you have to upload your ID and personal info to that site? I'm always nervous about sharing my tax docs online with random services.
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Carlos Mendoza
•Does it really work for specific notices like this First B Notice thing? I've been getting some weird tax notices too (not from Cash App though) and can't make sense of them.
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Tyrone Johnson
•For the ID question - yes, I did upload my documents but they use bank-level encryption and delete everything after analysis. They needed to see both the notice and my ID to spot the name mismatch. It absolutely works for specific notices including First B Notices. That's exactly what I used it for! They have specific tools designed for comparing the info on your notice against your identification documents to find exactly where the mismatch is occurring. Saved me from having to figure out what the IRS was even talking about.
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Carlos Mendoza
Just wanted to update - I tried out that taxr.ai site that was mentioned and it actually helped me figure out my issue! In my case, my legal name on my Social Security card has my middle name, but I never use it on anything. Turns out I didn't include it on my Cash App profile but the IRS was looking for my full legal name. The system highlighted the exact discrepancy and gave me instructions for filling out the W-9 correctly. They even explained that this is super common with crypto transactions because the reporting requirements are so strict. Feel much better now that I understand what happened and have submitted the corrected form!
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Zainab Mahmoud
When I got a similar notice earlier this year, I spent WEEKS trying to get someone on the phone at the IRS to explain it to me. Was getting nowhere until someone told me about https://claimyr.com - they got me connected to an actual IRS agent in under 15 minutes! You can see how it works here: https://youtu.be/_kiP6q8DX5c The agent explained that these B Notices are automatically generated when there's any little mismatch, and told me exactly what to do with the W-9 form. Saved me so much headache compared to trying to figure it out myself.
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Ava Williams
•How does this even work? The IRS phone lines are impossible to get through. Are you saying this service somehow jumps you ahead in the queue?
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Raj Gupta
•Yeah right... sounds like a scam to me. Nobody can get through to the IRS these days. I've tried calling multiple times and always get the "we're experiencing high call volume" message.
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Zainab Mahmoud
•It uses a system that continuously redials the IRS for you and navigates the phone tree automatically until it gets through to a human. Then it calls your phone and connects you directly to the IRS agent. It's basically doing what you'd do manually, but with technology that can handle hundreds of redial attempts. And no, it's definitely not a scam. I was super skeptical too, but it genuinely works. My call was connected in about 12 minutes, and I spoke directly with an IRS representative who confirmed my identity and helped me understand exactly what was happening with my notice. They don't interfere with the actual call at all - once you're connected, it's just you and the IRS agent.
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Raj Gupta
Okay I need to eat my words from my earlier comment. After getting nowhere for days trying to contact the IRS myself, I gave in and tried that Claimyr service. I was SHOCKED when my phone rang 18 minutes later and it was actually an IRS agent on the line! The agent confirmed this First B Notice is just a standard procedure when there's a mismatch, and it's not something to panic about. She walked me through exactly what info needed to match on the W-9 form. Apparently in my case my legal first name is "Christopher" but I used "Chris" on Cash App, which triggered the mismatch. Such a small thing but it makes a difference to their system!
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Lena Müller
Just a few extra tips on this since I deal with B Notices at my job: 1. Make sure you send the W-9 back EXACTLY as instructed in the notice. Use certified mail if they want it mailed. 2. Keep a copy of everything you send back to Cash App. 3. If you're worried about identity theft (which is smart these days), you might want to check your credit reports too, just to be safe. 4. Don't ignore this! The backup withholding they'll apply if you don't respond is no joke - 24% is a big chunk of money.
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LilMama23
•Thanks for these tips! Should I also contact the IRS directly to let them know I'm fixing this issue with Cash App? Or does Cash App handle all the communication with the IRS once I send them the corrected W-9?
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Lena Müller
•No need to contact the IRS directly. Cash App is responsible for handling all communication with the IRS regarding this issue. Once you return the completed W-9 to Cash App, they'll update their records and report the correction to the IRS. The IRS gives companies like Cash App the responsibility to collect the correct information from you, so they're the ones who need to fix it on their end. Just make sure you keep proof that you returned the W-9 by the deadline they gave you - a delivery confirmation or receipt is ideal.
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TechNinja
I wonder if this has anything to do with how Cash App reports cryptocurrency transactions? I got a similar notice last year, and it turned out Cash App had filed a special form for the small amount of Bitcoin I'd sold, which triggered extra verification of my information.
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Keisha Thompson
•Yes, exactly this! Crypto transactions get reported differently. Cash App uses form 1099-B for crypto transactions, and they're super strict about name/SSN matching because of increased IRS scrutiny on cryptocurrency. Even small transactions get reported.
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Skylar Neal
This thread has been super helpful! I'm dealing with a similar situation but mine is from Robinhood instead of Cash App. Got a First B Notice about some stock transactions from last year. Reading through everyone's experiences, it sounds like the name matching thing is really strict. I think my issue might be that I have "Jr." on my Social Security card but didn't include it when I set up my Robinhood account. One question though - has anyone had experience with how long it takes for the IRS to update their records once you submit the corrected W-9? I'm worried about getting more notices even after I fix this. Also want to say thanks to everyone who shared their stories and solutions. Makes me feel a lot less stressed knowing this is a common issue that can be resolved!
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