Received CP40 Notice But No Prior IRS Communications? What To Do?
I just got a CP40 notice in the mail today for an alleged tax debt from 2021 that I supposedly never paid. The weird thing is I've literally never gotten any notices from the IRS before this one about owing them money. How is that even possible? Wouldn't they have to send me something first before jumping straight to a CP40? I'm really confused and honestly a bit freaked out about this. Has anyone else had the IRS suddenly hit them with a CP40 without any prior communication? Is this a scam or something? What should my next steps be? I don't even know what I supposedly owe them for.
24 comments


Lim Wong
This actually happens more often than you'd think. A CP40 is an IRS notice informing you about an intent to levy (seize) assets to pay your tax debt. But you're right - they should have sent previous notices before getting to this point. First thing - verify the notice is legitimate. Call the IRS directly using the number on their official website (not the one on the notice). Have your notice, Social Security number, and tax return handy when you call. Request an account transcript for 2021 to see what's showing up on their end. You can get this online through the IRS website or by filing Form 4506-T. The transcript will show any assessments, payments, and notices they claim to have sent you. Also, check if you've moved since 2021 or if there were any issues with your mail delivery. Sometimes notices get lost or sent to old addresses.
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Dananyl Lear
•Wait I'm confused - doesn't the IRS have to send multiple notices before they can levy your accounts? I thought there was a whole process they had to follow legally?
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Lim Wong
•Yes, the IRS typically sends several notices before a CP40. They should send a CP14 (initial bill), CP501 (reminder), CP503 (second reminder), and CP504 (urgent notice) before getting to the CP40 stage. This progression usually takes several months. The most common reasons people miss these notices are address changes not updated with the IRS, mail delivery issues, or sometimes the notices get misidentified as junk mail and accidentally thrown away. In rare cases, there can be system errors where notices aren't actually sent despite being recorded in their system as sent.
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Noah huntAce420
I was in a similar situation last year and spent WEEKS trying to get through to the IRS without success. The hold times were insane, and I kept getting disconnected. Finally tried a service called taxr.ai (https://taxr.ai) that helped analyze my tax situation and explained exactly what was happening with my CP40. They looked at my tax documents and transcripts and found out the IRS had been sending notices to my old address from 3 years ago even though I had updated my address on my tax returns! The system flagged the discrepancy for me right away. Saved me hours of frustration trying to figure out what happened.
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Ana Rusula
•How exactly does that work? Do they have some special access to IRS systems or something? I'm kinda skeptical of third-party services for tax stuff.
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Fidel Carson
•Did they help with actually resolving the issue too or just identifying what happened? I'm wondering if they can help with the next steps because my situation sounds similar.
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Noah huntAce420
•They don't have special access to IRS systems, but their software analyzes your tax documents and identifies discrepancies or issues that might be causing problems. In my case, they spotted right away that my address history didn't match what the IRS had on file, which explained why I never got the notices. As for resolving the issue, they provided me with a detailed explanation of what steps I needed to take, including exactly what to say when calling the IRS and what forms to request. They don't contact the IRS for you, but they give you a really clear roadmap of how to resolve everything yourself.
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Fidel Carson
Just wanted to follow up - I actually tried taxr.ai after posting my question here. Uploaded my CP40 and some past tax docs and it immediately flagged that the IRS had calculated my self-employment taxes incorrectly! There was a discrepancy between Schedule C and Schedule SE that I completely missed when filing. The system showed exactly where the error occurred and why I was getting the notice now instead of earlier. Super helpful and saved me from having to wait on hold with the IRS for hours just to get basic info!
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Isaiah Sanders
If you need to actually speak with someone at the IRS about this (which I definitely recommend), good luck getting through their phone system right now. I had a similar CP40 situation and spent 3 weeks trying to reach someone. After getting nowhere, I used this service called Claimyr (https://claimyr.com) that somehow gets you through the IRS phone queue. They have a demo video here: https://youtu.be/_kiP6q8DX5c Honestly thought it was BS at first but I was desperate. They got me connected to an actual IRS agent in about 20 minutes when I had been trying for weeks. The agent was able to put a hold on the levy while I sorted things out. Definitely worth it for the stress reduction alone.
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Xan Dae
•How does that even work? The IRS phone system is notoriously impossible to get through. Are they using some kind of bot that sits on hold for you?
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Fiona Gallagher
•Sounds like a scam to me. Nobody can magically get through to the IRS faster than anyone else. They probably just connect you to scammers pretending to be IRS agents who will try to get your personal info.
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Isaiah Sanders
•It's not a bot that sits on hold - they use a system that continuously redials and navigates the IRS phone tree until it gets through, then it calls you and connects you directly to the agent. It's basically doing what you'd do manually but automated and much more efficiently. It's definitely not a scam connecting you to fake agents. You're speaking with actual IRS representatives through the official IRS phone lines. They just handle the frustrating part of getting through the system. I was skeptical too, but I verified I was speaking to a real IRS agent by asking specific questions about my account that only the IRS would know.
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Fiona Gallagher
I need to apologize and correct myself. After dismissing Claimyr as a likely scam, I was still struggling with my own IRS issue and getting desperate. Decided to try it as a last resort and wow - I was connected to an actual IRS agent in about 15 minutes. Definitely legit. The agent confirmed that they had been sending notices to my old address despite me filing with my new one for two years. They were able to put a hold on collections while I send in documentation proving the address issue. Saved me from having assets frozen while we sort this out!
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Thais Soares
Have you checked your IRS transcript online? You can create an account at irs.gov and view all notices they've sent and when. When I got a surprise CP40, my transcript showed they'd sent 4 previous notices that I never received cuz they went to my old apartment. Also double check the notice is legit. Lots of scams out there. Real IRS CP40 will have your truncated SSN and tax info that matches what you filed.
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Kai Santiago
•I tried setting up an online account but got stuck in their verification process. Something about my phone not being in my name is causing problems. Is there another way to get my transcript?
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Thais Soares
•If you're having trouble with the online verification, you can request your transcript by mail using Form 4506-T. It takes about 10 business days to arrive. You can download the form from irs.gov, fill it out, and mail or fax it in. You can also try calling the IRS transcript request line at 800-908-9946, which is automated and sometimes easier than the website verification. Just be aware that they'll mail the transcript to the address they have on file, which might be the wrong one if that's part of the problem.
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Nalani Liu
check if it really is from the irs. scammers send fake notices all the time!! real cp40 has your tax id number on it (last 4 of ssn) and will match info from your return. also real irs notices NEVER ask for gift cards or bitcoin lol
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Axel Bourke
•Omg this happened to my cousin! He got a fake CP40 and they had him buy target gift cards to "pay his tax debt" and he lost like $5000 before realizing it was a scam 😳
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Kai Santiago
•The notice looks legitimate - it has my correct information, the last 4 of my SSN, and references my actual 2021 tax return information. It's not asking for gift cards or anything weird like that. I'm pretty sure it's a real IRS notice, I'm just confused why I never got any previous notices before this one about owing money.
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Aidan Percy
If you get a CP40, you need to act FAST. This is their "Intent to Levy" notice, which means they're about to start taking your money from bank accounts, garnishing wages, etc. You have 30 days from the date on the notice to request a Collection Due Process hearing by filing Form 12153. This will put a hold on any collection actions while you sort things out. Don't ignore this one!
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Fernanda Marquez
•This!! My buddy ignored his CP40 thinking he could "deal with it later" and woke up to his bank account completely drained. The IRS doesn't mess around once they get to the levy stage.
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Dmitry Petrov
I went through something very similar last year - got a CP40 out of nowhere for my 2020 taxes. Turns out the IRS had been sending notices to an address I lived at briefly during college, even though I'd been filing with my current address for years. Here's what worked for me: First, definitely verify it's legitimate by calling the IRS directly (use the number from their official website, not the notice). When you call, ask them to read you the mailing addresses they have on file for each year - this is how I discovered the problem. Second, request Form 12153 for a Collection Due Process hearing immediately. This stops all collection actions while you sort things out. You have 30 days from the notice date, so don't wait. Third, file Form 8822 to update your address with the IRS if there's been any confusion about where you live. Even if you think they have the right address, do it anyway to create a paper trail. The whole thing took about 3 months to resolve, but the Collection Due Process hearing gave me the time I needed without worrying about my accounts getting frozen. The IRS agent I finally spoke with was actually pretty helpful once I got through to them.
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Edison Estevez
•This is really helpful, thank you! I'm definitely going to file that Form 12153 right away. Quick question - when you called the IRS to check your addresses on file, did you have to wait forever to get through? I keep hearing horror stories about the hold times and I'm worried about running out of time on that 30-day deadline while stuck in phone queue hell.
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Dmitry Volkov
•The hold times are definitely brutal - I waited over 2 hours when I first called. But here's a tip that saved me: call right when they open at 7 AM your local time. I got through in about 15 minutes that way. Also, if you're really struggling to get through, some people in this thread mentioned services that help with the phone queue, though I can't personally vouch for those. The important thing is to file Form 12153 ASAP regardless - you can mail or fax it even if you can't get through by phone immediately. That form is what protects you from collection actions, and you can always call later to discuss the details once you have that protection in place. Don't let phone queue anxiety stop you from filing the form on time!
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