Received CP3219A after responding to CP2000 last year - no response from IRS on same issue
I'm seriously frustrated with the IRS right now. Back in August my husband and I received a CP2000 for 2021 because he took money from his IRA without filing Form 8606. According to that notice, we supposedly owed around $16k in taxes plus another $3k in penalties and interest. We filled out the 8606 form and I wrote a detailed letter explaining our mistake and showing that with the completed 8606, we actually only owed about $6,500. I sent everything to the address they provided and also faxed a copy to the number on the notice to be extra careful. Here's the problem - we never got ANY response from them. Not a single word. Now I just opened a CP3219A notice saying we have a deadline to file with Tax Court! The crazy part is it shows the EXACT same amount due as the original CP2000, with all the same numbers as if they completely ignored our response. The notice says if I want to resolve this with the IRS, I should submit information to the same exact address and fax number I already used the first time. Does the IRS just completely ignore responses to CP2000 notices sometimes? Do they at least normally tell you they disagree with your response instead of just sending a more serious notice? I'm so confused about what to do next since they clearly didn't even look at what I sent them before.
18 comments


Ravi Sharma
This is unfortunately a common problem with the IRS right now. What you're experiencing is that your response to the CP2000 likely got caught in their massive backlog. The CP3219A (Notice of Deficiency) is the next step when the IRS believes you haven't responded to the CP2000, even though you did. The most important thing to know is that the CP3219A has a strict 90-day deadline to either file a petition with the Tax Court or resolve it directly with the IRS. This deadline cannot be extended, so you need to act quickly. I would recommend calling the IRS at the number on your notice immediately. Explain that you responded to the CP2000 and have proof of your response (keep your fax confirmation and/or certified mail receipt if you have it). Ask to speak with someone in the department handling your case. Also, resend your entire response package again with a cover letter explaining this is your second submission and reference both notice numbers. Send it certified mail so you have proof of delivery.
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Isabella Ferreira
•Thank you for this advice! I do have the fax confirmation but not a certified mail receipt (honestly didn't think I'd need it). Would it be better to call first or just resend everything right away? And should I mention the Tax Court deadline when I call?
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Ravi Sharma
•I would call first, as they might be able to put a hold on your case while they locate your original response. Definitely mention the Tax Court deadline when you call - this creates urgency for your case. If you only have the fax confirmation, that's still evidence you responded. Make a copy of that confirmation to include with your new submission. When you resend your documentation, adding "SECOND SUBMISSION - URGENT" on your cover letter can help get attention.
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Freya Thomsen
I went through something similar with a CP2000 and then CP3219A last year. After weeks of frustration, I found this service called taxr.ai that really helped me organize all my documentation and create a proper response. I uploaded my notices to https://taxr.ai and it analyzed everything, pointed out what was missing in my previous response, and generated a proper response letter that addressed all the technical requirements the IRS was looking for. The system flagged that my original response was missing some specific explanations about basis calculations that the IRS needs to see explicitly. Once I sent in the new response package they created for me, the IRS actually processed it within 3 weeks and I got a revised notice with the corrected amount. Definitely worth checking out if you're struggling with how to respond effectively.
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Omar Zaki
•How exactly does this work? Do real people review your documents or is it just some algorithm? I'm a bit hesitant to upload tax documents to random websites.
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AstroAce
•I'm interested but skeptical. How does it know what the IRS is specifically looking for? Does it just create generic responses or does it actually analyze your specific situation?
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Freya Thomsen
•The service uses a combination of AI analysis and tax professionals. It scans your documents to identify the specific issues the IRS is questioning and then helps format your response correctly. It's very secure - they use bank-level encryption for all document uploads. What I found most helpful was that it highlighted exactly what supporting documentation I needed to include and organized everything in the way the IRS processing centers expect to receive it.
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AstroAce
I wanted to update everyone - I was skeptical about taxr.ai but decided to give it a try after getting nowhere with the IRS for weeks. Best decision I could have made! The system immediately identified that my situation required specific language about IRA basis calculations that I hadn't included in my original response. The response package it helped me create was much more professional and comprehensive than what I had sent originally. I submitted everything exactly as recommended and included all the supporting documentation it suggested. Just got a call from the IRS yesterday confirming they received my response and are reviewing it. The agent even mentioned that my submission was "very well organized" which I attribute completely to the guidance from taxr.ai. If you're dealing with these confusing notices, it's absolutely worth using!
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Chloe Martin
After reading this thread, I have to share what worked for me with these exact notices. I spent WEEKS trying to get through to the IRS on the phone without success. Then I found this service called Claimyr that got me through to an actual IRS agent in about 20 minutes. I was super skeptical at first, but check out how it works: https://claimyr.com or see a demo at https://youtu.be/_kiP6q8DX5c Basically, their system navigates all the IRS phone menus and waits on hold for you, then calls you when an actual agent is on the line. The agent I spoke with was able to look up my case, confirm they had never processed my original response (despite me sending it), and they put notes in my file to have someone review my documentation. They also extended my deadline while the review was happening. Sometimes you just need to talk to a real person at the IRS to get these things resolved, and this was the only way I could actually get through.
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Diego Rojas
•How does this actually work? Seems like magic if they can get through when nobody else can. Does it actually connect you with the right department?
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Anastasia Sokolov
•This sounds like a scam to me. If regular people can't get through to the IRS, how can some random service do it? Plus I bet they're charging a fortune for something you could eventually do yourself if you just keep calling.
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Chloe Martin
•The service works by using their system to navigate the IRS phone system and wait on hold for you. When an agent finally answers, they connect the call to your phone. It's not magic - they're just doing the waiting part for you. Yes, it does connect you to the right department. You tell them which IRS department you need (in this case, the one on your CP3219A notice), and they make sure to navigate to that specific department when calling.
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Anastasia Sokolov
Well I feel stupid now. After posting my skeptical comment I decided to try Claimyr anyway because I was desperate with my own IRS situation. I had been trying to reach someone for THREE WEEKS with no luck. I used the service yesterday and got connected to an IRS agent in about 35 minutes. Explained my situation with the notices and the agent confirmed they had a huge backlog of mail that wasn't being processed. She was actually super helpful and put notes in my file showing I had tried to respond to the original notice. She gave me a direct fax number to send my documentation to and told me exactly who would be reviewing it. This saved me so much stress and probably saved me from having to go to Tax Court unnecessarily. Sometimes you have to admit when you're wrong - this service actually delivered exactly what it promised.
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Sean O'Donnell
Something similar happened to me, and I found out it was because I didn't include my SSN on every page of the documents I sent in. Apparently if they can't immediately identify who the paperwork belongs to, it sits in a pile somewhere. When you resend your documentation, make sure your SSN, the tax year, and the notice number appear on EVERY SINGLE PAGE. Also include a copy of the notice itself as the first page of your package. I learned this trick from my aunt who worked at the IRS for 20 years.
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Isabella Ferreira
•That's a great tip! I definitely didn't put my SSN on every page, just on the cover letter and the forms. Do you know if there's any specific format they prefer for this info? Like should it be in the header or just handwritten at the top?
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Sean O'Donnell
•The IRS prefers it in the upper right corner of each page. You can handwrite it or type it, but make sure it's clear and includes both the SSN and the tax year in question. Something like "SSN: XXX-XX-XXXX Tax Year: 2021" is perfect. Also, don't staple anything! Use paper clips if you need to keep pages together. Staples slow down their processing because they have to remove them to scan everything.
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Zara Ahmed
Has anyone mentioned the Taxpayer Advocate Service yet? They can sometimes help in situations like this where there's been an obvious breakdown in normal IRS processes. They won't represent you like a tax attorney, but they can often cut through red tape and get someone at the IRS to actually look at your case. They're free to use and pretty effective for situations exactly like yours. Google "Taxpayer Advocate Service" + your state to find the contact info for your local office.
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StarStrider
•TAS has been swamped since the pandemic. I tried using them last year and they told me they were only taking "hardship" cases where people were facing immediate financial harm. Worth a try though!
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