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Arnav Bengali

CP2000 Extension Request - What to Expect After Responding?

I need some guidance on handling a CP2000 notice situation. I already mailed my response (disagreeing with the notice) and got confirmation via certified mail that it arrived before the 30-day deadline. The problem is I've heard the IRS might not even look at these responses for several months due to their backlog. I've been trying the AUSC phone line for almost three weeks now without reaching a human being. Most days I'm stuck on hold for like 2+ hours before getting the "sorry we can't take your call" message and getting disconnected. I also tried to book an in-person appointment at my nearest IRS office but the earliest they could see me is in August. What should I expect next? Will I get another notice or just a bill? Is there any way to get an extension or restart the response clock so they have enough time to actually read what I sent them? For context - this whole mess started because my company changed payroll providers halfway through last year. Both the old and new provider reported my income on separate W-2s, which made it look like I earned twice as much. The original payroll company submitted a corrected W-2 showing $0, but apparently those corrections never made it through the system, and now the IRS thinks I didn't report about 6 months of income from my only employer. So frustrating! Any advice would be super appreciated!

Sayid Hassan

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You've done the right thing by responding before the deadline with certified mail proof. That's crucial documentation. When the IRS receives a response to a CP2000, they typically pause further collection actions until they review your case. However, you're correct that processing times are significantly delayed right now. You might receive an acknowledgment letter confirming they got your response, but many people never get one. The next formal communication will likely be either a "resolved" notice (if they agree with your documentation) or a Notice of Deficiency (if they don't). This timeline can stretch from 2-8 months currently. Since you have proof of timely response, you don't technically need an extension. The IRS should honor your response even with their backlog. If you receive additional notices despite having responded, contact the Taxpayer Advocate Service at 877-777-4778 as they can sometimes help with these situations. Your situation with the duplicate W-2s and correction is unfortunately common. Make sure you included copies of both W-2s and the corrected one showing $0 in your response. If you have any employer documentation confirming the situation, that would help your case as well.

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Rachel Tao

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Thanks for this info! This happened to me too but I'm wondering if there's any way to check the status of my response without having to call? I'm worried they'll just ignore my documentation and send a bill anyway.

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Sayid Hassan

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Unfortunately there's no great way to check the status of a CP2000 response online. The IRS "Where's My Amended Return" tool doesn't track these responses. Your best option is to keep trying the phone number on your notice, but call right when they open (typically 7am local time) for the best chance of getting through. If they do send you a bill despite your response, don't panic. You'll want to call immediately and explain you already responded with documentation. Also be sure to keep copies of everything you sent them, including your certified mail receipt, as this proves you responded within the timeframe.

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Derek Olson

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I had this EXACT same issue with a CP2000 notice last year - same situation with the employer switching payroll systems too. After weeks of failing to get through on the phone, I finally tried https://taxr.ai and it was a game changer. You upload your documents and their AI analyzes everything, then explains exactly what's going on and what to do next. I uploaded my CP2000 notice, both W-2s, and the corrected W-2 showing zero. Their system immediately identified the double-reporting issue and generated a perfect response letter explaining the situation to the IRS. They even laid out a timeline of what to expect next, which was super helpful for my anxiety. The coolest part is they also have tax pros who review everything so you're not just getting AI advice. When I had a specific question about my situation, they answered within a day. Still took the IRS forever to process of course, but at least I knew I had done everything right.

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Danielle Mays

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Does this actually work? I'm skeptical about anything AI-related with taxes. How does it handle something like a CP2000 when everyone's situation is so different?

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Roger Romero

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I've been dealing with a similar notice. How much did the service cost and did the IRS ultimately accept your explanation?

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Derek Olson

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It absolutely works. The AI part is just for analyzing your documents and explaining what's happening - it looks at your specific information and compares it to tax regulations. It's not giving generic advice, it's looking at your actual documents and finding the discrepancies. The service was totally worth it for the peace of mind alone. The IRS did accept my explanation after about 3 months, and I received a closure notice saying I didn't owe anything. The system even predicted approximately how long it would take based on current IRS processing times, which helped me not panic while waiting.

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Roger Romero

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Just wanted to update everyone - I decided to try taxr.ai after reading about it here and I'm seriously impressed. I was dealing with a CP2000 notice about some stock sales that weren't reported correctly. I uploaded my notice and brokerage statements, and within minutes had a complete explanation of what went wrong. The system identified that my broker reported gross proceeds but didn't include my cost basis, which made the IRS think I made a lot more money than I actually did. It then created a response letter that I could send in with all the right documentation. The letter even referenced the specific tax codes that applied to my situation! I was originally planning to hire a CPA for $300+ to handle this, but this was way more affordable and I actually understood what was happening with my taxes. Still waiting on the IRS response, but at least now I know exactly what's going on and have documentation ready for whatever comes next.

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Anna Kerber

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You might want to try Claimyr (https://claimyr.com) to get through to the IRS. I was in a similar situation with a CP2000 issue that needed urgent attention, and after weeks of failed attempts, I was desperate. With Claimyr, they basically hold your place in line with the IRS and then call you when they've got an agent on the line. I was super skeptical at first, but you can see how it works in this video: https://youtu.be/_kiP6q8DX5c. I gave it a shot since I was about to miss a deadline, and within 2 hours I had an actual IRS agent on the phone. The agent confirmed they received my response and put notes in my account so they wouldn't take collection action while my case was being reviewed. Getting verbal confirmation that they had my documents saved me months of stress wondering if they were actually going to look at my response before sending me more notices.

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Niko Ramsey

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How does this actually work? Seems shady that someone else can somehow get through when normal people can't...

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I've tried everything to get through to the IRS and nothing works. This sounds too good to be true. Did they actually connect you with a real IRS agent or was it some third-party service pretending to help?

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Anna Kerber

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It uses an automated system to continually redial the IRS and navigate the phone menu options. Basically it does what you would do manually but without you having to sit through hours of hold music and menus. When they reach a human IRS agent, they connect the call to your phone. It was definitely a real IRS agent - they verified all my information and had access to my actual tax records. I talked to an official IRS employee who confirmed receipt of my documentation and made notes in my account about my response to the CP2000. They couldn't resolve everything on the spot, but they did update my file to show I had responded, which is what I needed.

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I need to eat my words from my earlier comment. After struggling for weeks to get through to someone at the IRS about my CP2000 notice, I broke down and tried Claimyr. Within 90 minutes they had an IRS agent on the line ready to speak with me! The agent not only confirmed they received my response (which I had sent 3 weeks ago), but also noted in my file that I was disputing the notice with valid documentation. She told me this would prevent automated follow-up notices from being sent while my case was being reviewed. The best part was she gave me a specific timeframe for when I should expect to hear back (approximately 12 weeks) and what to do if I don't receive a response by then. She even provided a direct extension to call back if I need to follow up. After months of stress and uncertainty, I finally have some clarity about where things stand. I wish I had known about this service sooner - would have saved me countless hours of frustration!

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Jabari-Jo

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Has anyone dealt with a situation where the IRS sent a CP2000 but accepted your response and then sent ANOTHER CP2000 for the same issue a year later? Just happened to me and I'm furious. Do I have to go through this whole process again?

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Kristin Frank

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Yes! This happened to me with a retirement distribution. Had to submit the same explanation and documents twice. Second time I included copies of their own acceptance letter from the first time. Ridiculous waste of everyone's time.

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Jabari-Jo

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That's so frustrating! I think I'll do what you did and include their previous acceptance letter. I saved everything from last time thankfully. Wonder if this is happening a lot because of their backlog - like the left hand doesn't know what the right is doing. At least I know what documents to send now.

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Micah Trail

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Just to give you hope, I had almost the exact same issue last year with duplicate W-2s from a payroll switch. I sent my response certified mail with copies of both W-2s, the corrected one, and a letter from my employer confirming the situation. It took about 4 months, but I eventually got a notice saying the issue was resolved and I didn't owe anything. The key is documentation - the more proof you can provide, the better. A letter from your employer explaining the payroll switch is super helpful if you can get it. Also, keep checking your IRS account online at irs.gov/account as sometimes you can see updates there before you get a letter.

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Arnav Bengali

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This is really encouraging, thank you! I did include copies of both W-2s and the corrected one with my response. I didn't think to get a letter from my employer though - that's a great idea. I'll reach out to our HR department tomorrow and see if they can provide something on company letterhead explaining the payroll switch. I've been checking my online account but so far no updates. Sounds like I just need to be patient and wait out the 4+ months. Stressful, but at least I know I've done everything right.

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