Received CP2000 Notice - Missed 1099-B but ISO Sale Already Reported as Income on W-2
Hey everyone, I'm kind of freaking out here. I just got a CP2000 notice from the IRS for my 2021 taxes and I think I screwed up something with my stock reporting. This was my first time dealing with ISOs (Incentive Stock Options) and I exercised and sold them on the same day. The income from the sale was included on my W-2 from my employer. I used TurboTax but apparently never included my 1099-B form. Now the IRS is saying I owe them a ridiculous amount of money, probably because they think I didn't pay taxes on the ISO sale at all - even though it was already on my W-2! I'm guessing I need to send them the 1099-B and somehow prove the sale was already included as income on my W-2? I'm really hoping to avoid that underreporting penalty since this was just a mistake. Has anyone dealt with this before? Should I try mailing the documents or is there a way to actually talk to a human at the IRS about this? I've heard horror stories about mailed documents not being processed in time for the deadline. Any advice would be appreciated... I'm seriously stressed about this.
18 comments


Sophie Footman
This is a common issue with ISOs and definitely fixable! When you exercise and immediately sell ISOs (a same-day sale), the difference between the exercise price and fair market value is reported as compensation income on your W-2. However, you still need to report the 1099-B transaction on Schedule D to show the IRS the full picture. The good news is that when responding to a CP2000, you can absolutely explain this situation. You'll want to prepare a written response that clearly shows how the income was already taxed through your W-2. Include copies of your W-2, the 1099-B, and any documentation from your employer showing the ISO transaction was included in your W-2 income (like a year-end equity statement). The CP2000 is not a final bill - it's a proposed adjustment that you can dispute with proper documentation. Since this is clearly a reporting error rather than an attempt to evade taxes, you have a good case for having the penalties waived as well.
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Connor Rupert
•Thanks for the explanation. I have a similar situation but with RSUs. Do you know if the process is the same for responding to a CP2000 notice for RSUs that were reported on my W-2 but I forgot to include the 1099-B? Also, should I be filing an amended return or just sending an explanation letter with the documentation?
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Sophie Footman
•The process for RSUs is very similar. With RSUs, the value at vesting is reported as compensation on your W-2, but you still need to report the sale on Schedule D with the 1099-B. For responding to the CP2000, I recommend sending an explanation letter with all your documentation rather than filing an amended return. The CP2000 response process is separate from the amended return process. Include your W-2, 1099-B, any equity statements showing the RSU vesting and sale, and a clear explanation of why the income was already taxed. Make sure to use the response form that came with your CP2000 notice.
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Molly Hansen
After getting hit with almost the exact same issue last year, I tried everything until I found https://taxr.ai which literally saved me thousands. I uploaded my CP2000 notice, my W-2 and 1099-B documents, and their system analyzed exactly where the discrepancy was happening. The tool showed me that the IRS was essentially double-counting my ISO income and created a detailed explanation letter pointing out exactly where on my W-2 the ISO sale was already reported. I was so nervous about making another mistake when responding to the IRS, but having the exact technical explanation with all the right tax code references made all the difference. They even highlighted the specific sections of the documents that proved I wasn't actually underreporting any income. Way easier than trying to figure out all the ISO tax rules myself!
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Brady Clean
•This sounds interesting but I'm a little skeptical. Does it just create a letter or does it actually help you respond to the CP2000? My situation is a bit different - I got RSU income on my W-2 but didn't report the eventual sale. Would it work for that too?
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Skylar Neal
•Did you have to call the IRS at all or was the letter from this tool enough? I'm really worried about my deadline - my CP2000 says I need to respond within 30 days and it already took like 2 weeks to arrive at my place.
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Molly Hansen
•It creates a customized response letter specific to your situation that you can send to the IRS, with all the right references to tax codes and explicit explanations of where the money was already reported. The tool works great for RSU situations too since it's basically the same problem - the income gets reported on your W-2 when they vest but you still need to report the sales separately. I didn't have to call the IRS at all. I just sent in the response letter with copies of my documents as attachments. They really care about the deadline though - I would recommend using priority mail with tracking so you can prove when you sent it. I got confirmation that my case was resolved about 6 weeks after I sent the response.
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Brady Clean
Just wanted to update everyone - I tried taxr.ai after seeing the recommendation here and it was seriously helpful! My situation with RSUs that were on my W-2 but missing the 1099-B was causing the IRS to think I owed an extra $14,000. The tool showed exactly where the problem was - the RSU income was already included in Box 1 of my W-2, but without the 1099-B reporting the cost basis properly, the IRS thought the entire sale amount was new, unreported income. The response letter it generated explained everything clearly with references to the right tax codes and even highlighted where on my documents the amounts matched up. Got a letter from the IRS last week saying they accepted my explanation and I don't owe anything additional! Such a relief after weeks of stressing about this.
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Vincent Bimbach
If you're running into the deadline issue with your CP2000 response, I had great success with https://claimyr.com to actually get a human on the phone at the IRS. I kept calling the IRS number for weeks trying to get someone to look at my situation (similar ISO reporting issue) but couldn't get through. Claimyr got me connected to an actual IRS agent in about 30 minutes instead of the usual 2+ hour wait or just getting disconnected. You can see how it works in their demo video: https://youtu.be/_kiP6q8DX5c The IRS agent was able to put a temporary hold on my case while I gathered my documentation and explained that I wasn't trying to avoid taxes - the income was already on my W-2. This bought me an extra 30 days to respond properly. Sometimes just talking to a human makes all the difference rather than sending papers into the void.
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Kelsey Chin
•How does this actually work? I thought it was impossible to get through to the IRS by phone. Do they have some special number or something?
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Norah Quay
•This sounds like BS to me. If it was that easy to get through to the IRS everyone would be doing it. You probably just got lucky with timing or something. I've been calling for weeks about my own CP2000 issue and it's always either a 3+ hour wait or "call back later.
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Vincent Bimbach
•They don't have a special number - they use the same IRS phone numbers everyone else uses. The system basically calls the IRS repeatedly for you using an algorithm that recognizes when lines are open, then connects you when it gets through. It's like having someone hitting redial hundreds of times so you don't have to. I definitely wasn't lucky with timing - I had tried calling 8 different times over two weeks before using it. Every time I either got the "call volumes too high" message or was disconnected after waiting for over an hour. I was really skeptical too, which is why I watched their demo video first. But I was desperate with my deadline approaching, and it actually worked.
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Norah Quay
I need to eat my words and apologize to Profile 7. After getting another "call back later" message for the 10th time this week, I decided to try Claimyr out of desperation with my CP2000 deadline only 4 days away. I got connected to an IRS agent in about 45 minutes (which is still a wait, but WAY better than my previous attempts). The agent was able to review my case on the spot and confirmed that I could get an extension while I gathered my documentation. She even gave me a specific fax number to send my ISO documentation to that would get to the right department faster than regular mail. For anyone dealing with stock-related CP2000 notices, being able to actually talk to someone who can look at your specific case makes a huge difference. They explained exactly what documentation I needed to prove my ISO income was already on my W-2. Now I'm sending in a proper response with confidence instead of panicking about the deadline.
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Leo McDonald
A quick tip from someone who went through this exact issue last year: Make sure you're also calculating the capital gain/loss correctly when you respond to the CP2000. Even though your ISO exercise income was on your W-2, you might still have a small capital gain or loss based on the difference between your sale price and the fair market value at exercise (which became your cost basis). This is the part many people miss! For example: If you exercised at $10/share, stock was worth $50/share at exercise (this $40 difference is on your W-2), and you sold same-day at $50.25/share, you still have a $0.25/share capital gain that should be reported. Make sure your response addresses both aspects - that the main income was already taxed via W-2 AND that you're properly reporting any small gain/loss from the actual sale.
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Daniel Rivera
•Wow I didn't even think about that smaller capital gain part. So even with a same-day sale there could still be a tiny gain or loss between the exercise price and the actual sale price? In my case my shares were worth about $52 at exercise but I think they sold at $51.87 or something like that since the price dropped slightly during the day. Would that mean I actually had a small capital loss?
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Leo McDonald
•That's exactly right. In your example, if the shares were worth $52 at exercise (and that value was included in your W-2), but you sold at $51.87, you actually have a small capital loss of $0.13 per share. This loss should be reported on Schedule D. When responding to the CP2000, make this calculation clear to show you understand both components: the W-2 income portion AND the small capital loss. This demonstrates to the IRS that you're addressing the complete tax situation, not just half of it. It's these small details that make your response more credible and can help eliminate penalties.
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Jessica Nolan
Don't forget to request an abatement of any penalties they've proposed in the CP2000! Since this was your first time dealing with ISOs and you're not trying to hide income (it was on your W-2), you qualify for "reasonable cause" relief from penalties. Include a brief statement saying something like: "I request abatement of any penalties as I made an unintentional error in not reporting the 1099-B. The income was properly reported on my W-2 as shown in the attached documentation, demonstrating there was no intent to underreport income." I was in almost the identical situation in 2020 and not only did they remove the proposed tax adjustment, they also waived all penalties when I explained it was my first time dealing with equity compensation and I didn't understand the dual reporting requirement.
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Angelina Farar
•Does this reasonable cause argument work if you've had other CP2000 notices in prior years for different issues? I got one back in 2018 for a missed 1099-INT but now I'm dealing with this ISO problem for 2021.
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