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Ana Erdoğan

Property Tax shows wrong sq ft - can I get a refund?

I just realized our property tax records have been showing our home as 2300 square feet since we bought this new build in 2020, but the actual square footage according to our builder's plans is only 1865. We've basically been overpaying property taxes for 5 years based on incorrect information! Has anyone dealt with this situation before? Can we possibly get refunded for the extra square footage we've been paying taxes on all these years? And what's the process for getting this corrected with the county assessor's office? I'm pretty upset about this since it probably means we've paid thousands more than we should have over the years.

Yes, you can absolutely get this corrected! I work with property assessments and this happens more often than you'd think. First, contact your county assessor's office and request a reassessment based on incorrect square footage. Bring documentation from your builder showing the actual square footage (blueprints, final inspection docs, etc). Most counties allow you to file for corrections and potential refunds going back 3-5 years, depending on local laws. The process typically involves filling out a form requesting reassessment, submitting your evidence, and possibly having an assessor visit to verify. Don't expect immediate results - the process can take 2-3 months, but it's worth it. Property taxes are directly tied to square footage in most areas, so this could result in significant savings going forward and possible refunds for past overpayments.

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So does this mean they can ONLY get a refund for the past 3-5 years even if they've been overpaying since 2020? That seems unfair since it wasn't their mistake! Also, would hiring a property tax consultant help speed things up or is that a waste of money?

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The refund timeframe depends entirely on your local jurisdiction's laws. Some counties only allow corrections going back 3 years, others might go back 5 or even more. It's not about fairness unfortunately - it's about what the law permits in your specific location. You'll need to check with your county assessor about their specific policies. Regarding property tax consultants, they can be helpful if you're dealing with a complex situation or a particularly difficult assessor's office, but for a straightforward square footage correction like this, I don't think it's necessary. The process is usually manageable for most homeowners, and the documentation from your builder should be sufficient evidence.

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I had the exact same issue last year! After pulling my hair out trying to get someone on the phone at our county office, I found this service called taxr.ai (https://taxr.ai) that helped me analyze all my property documents and tax records. It basically confirmed what I suspected - that my home had been incorrectly measured and I was paying for 278 sq ft I didn't actually have. They generated a detailed report comparing the county records to my actual home measurements and builder documents, which made the whole process of challenging the assessment so much easier. The best part was they have experts who explained exactly what forms I needed to file in my county. Saved me tons of time trying to figure out the process on my own!

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How accurate was their assessment? Did you have to provide measurements yourself or did they somehow figure it out remotely? I'm in a similar situation but I'm not great with measurements and don't have my original builder docs.

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That sounds interesting but did you end up getting any money back from previous years? I'm more interested in getting refunded for what I've already overpaid rather than just fixing it going forward.

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The assessment was spot-on. You upload whatever documents you have (builder plans, appraisals, previous assessments) and their system analyzes everything. If you don't have measurements, they guide you through how to find that info from public records or how to measure yourself. They actually have a simple guide for taking basic measurements that anyone can follow. Yes, I did get money back! In my county (Harris County, TX), I was able to get a refund for 3 years of overpayment. It came to about $1,450 total. The refund process was separate from the correction process, but having that detailed report made it much easier to file for the refund too. The money came as a credit on my next tax bill.

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Just wanted to update - I tried taxr.ai after seeing this recommendation and wow, it was super helpful! I uploaded my closing documents, some photos of my house, and the property tax statements. They identified that my house was listed as having a finished basement (which I definitely don't have) and an extra half bathroom. Their report showed I was being taxed for about 400 square feet more than I actually have! Just submitted everything to the county yesterday. The customer service person I talked to said this happens all the time and with the documentation I now have, it should be a straightforward fix. They said I'll likely get refunds for the past 3 tax years. Crossing my fingers!

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I spent TWO MONTHS trying to get someone at my county assessor's office to talk to me about a similar issue. Left messages, sent emails, even went in person and was told "the person who handles that isn't in today." So frustrating! Then someone told me about Claimyr (https://claimyr.com) - they have this service that gets you through to government offices on the phone, including tax assessors. Checked out their demo (https://youtu.be/_kiP6q8DX5c) and decided to try it. They actually got me through to a real human at the assessor's office in less than 30 minutes! I explained my situation about incorrect square footage and got the exact information I needed about the appeal process and what documentation to bring. Saved me so much time and frustration compared to trying to handle it myself.

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Wait, so this is just a service that calls and waits on hold for you? How does that even work? Do they just call you when they get someone on the line or what?

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Yeah right. No way they can get through government phone systems any faster than regular people. This sounds like snake oil. I've been trying to reach the IRS for months and nobody can "skip the line" like that. I'll believe it when I see it.

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It's not as complicated as it sounds! They have a system that navigates phone trees and waits on hold for you. You enter the government office you're trying to reach, and they call you when they have an actual human on the line. Then you just pick up and start talking to the person they connected with. It's like having someone else do the frustrating hold time for you. They absolutely can get through faster! They use technology that keeps track of call patterns and best times to call specific offices. I was skeptical too, but it worked exactly as advertised. For government offices like the IRS or tax assessors where hold times can be hours long, it's a lifesaver. I spent less than 5 minutes on the phone total instead of the usual hour-plus wait.

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I need to publicly eat my words about Claimyr. After posting my skeptical comment, I decided to test it out with our county assessor (which typically has 45+ minute hold times). Got a call back in 17 minutes with an actual human on the line who helped me start the process for correcting my square footage issue! The person I spoke with confirmed I can get a refund for up to 3 years of overpayment in our county, and gave me the exact form number I needed to file (which isn't even listed on their website). Would have taken me weeks to figure all this out on my own. For anyone dealing with government offices that never answer their phones, this is actually worth checking out.

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One thing no one's mentioned yet - make sure you check how this might affect your home insurance too! When we corrected our square footage with the county (ours was off by about 300 sq ft), we then sent the updated info to our homeowners insurance company and ended up getting a reduced premium since we were being charged for more house than we actually had. It wasn't a huge amount but saved us about $180/year on insurance.

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Did changing the official square footage have any negative impact when you tried to sell your house? I'm worried about correcting ours because we might sell in the next year or two and I'm concerned it could lower our property value on paper.

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No negative impact on selling at all. When you sell, the buyers will get an appraisal anyway which will show the actual square footage. If anything, having incorrect records could cause problems during the sale if the buyer's appraisal comes in with different square footage than what's officially recorded. It's always better to have accurate public records. Realtors base their pricing recommendations on comparable homes in your area and actual measurements, not just what's in tax records. So having the correct square footage on record won't hurt your selling price if your home is actually worth what you think it is. The market value is determined by many factors beyond just square footage.

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Has anyone succeeded in getting a refund in California? Our tax assessor's website says we can only request corrections going forward, not refunds for past years. But our sq footage has been wrong for 7 years now! Seems so unfair that they can overcharge for years but won't give the money back.

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In CA, you generally can get refunds but the process is different. You need to file what's called a "Claim for Refund" form with your county, not just a reassessment request. The lookback period is 4 years. I did this in San Diego County last year and got back about $3200 for 4 years of overpayment based on wrong square footage. Don't let them tell you it's not possible!

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This is such a common issue! I'm a property appraiser and see this all the time. The key is having solid documentation - your builder's plans are perfect for this. When you contact the assessor's office, also ask about their "informal review" process first, which is usually faster than a formal appeal. One tip: if you have your original purchase contract or closing documents, those sometimes list the actual square footage too, which can serve as additional supporting evidence. Also, don't be discouraged if the first person you talk to seems unhelpful - ask to speak with a senior appraiser or supervisor who handles reassessments. The refund potential varies by state/county, but most places will go back at least 3 years. Since you've been overpaying since 2020, you're potentially looking at significant savings. Document everything and keep copies of all communications. Good luck!

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