Property Tax shows wrong sq ft - can I get a refund?
I just realized our property tax records have been showing our home as 2300 square feet since we bought this new build in 2020, but the actual square footage according to our builder's plans is only 1865. We've basically been overpaying property taxes for 5 years based on incorrect information! Has anyone dealt with this situation before? Can we possibly get refunded for the extra square footage we've been paying taxes on all these years? And what's the process for getting this corrected with the county assessor's office? I'm pretty upset about this since it probably means we've paid thousands more than we should have over the years.
36 comments


Sophia Carson
Yes, you can absolutely get this corrected! I work with property assessments and this happens more often than you'd think. First, contact your county assessor's office and request a reassessment based on incorrect square footage. Bring documentation from your builder showing the actual square footage (blueprints, final inspection docs, etc). Most counties allow you to file for corrections and potential refunds going back 3-5 years, depending on local laws. The process typically involves filling out a form requesting reassessment, submitting your evidence, and possibly having an assessor visit to verify. Don't expect immediate results - the process can take 2-3 months, but it's worth it. Property taxes are directly tied to square footage in most areas, so this could result in significant savings going forward and possible refunds for past overpayments.
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Elijah Knight
•So does this mean they can ONLY get a refund for the past 3-5 years even if they've been overpaying since 2020? That seems unfair since it wasn't their mistake! Also, would hiring a property tax consultant help speed things up or is that a waste of money?
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Sophia Carson
•The refund timeframe depends entirely on your local jurisdiction's laws. Some counties only allow corrections going back 3 years, others might go back 5 or even more. It's not about fairness unfortunately - it's about what the law permits in your specific location. You'll need to check with your county assessor about their specific policies. Regarding property tax consultants, they can be helpful if you're dealing with a complex situation or a particularly difficult assessor's office, but for a straightforward square footage correction like this, I don't think it's necessary. The process is usually manageable for most homeowners, and the documentation from your builder should be sufficient evidence.
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Brooklyn Foley
I had the exact same issue last year! After pulling my hair out trying to get someone on the phone at our county office, I found this service called taxr.ai (https://taxr.ai) that helped me analyze all my property documents and tax records. It basically confirmed what I suspected - that my home had been incorrectly measured and I was paying for 278 sq ft I didn't actually have. They generated a detailed report comparing the county records to my actual home measurements and builder documents, which made the whole process of challenging the assessment so much easier. The best part was they have experts who explained exactly what forms I needed to file in my county. Saved me tons of time trying to figure out the process on my own!
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Jay Lincoln
•How accurate was their assessment? Did you have to provide measurements yourself or did they somehow figure it out remotely? I'm in a similar situation but I'm not great with measurements and don't have my original builder docs.
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Jessica Suarez
•That sounds interesting but did you end up getting any money back from previous years? I'm more interested in getting refunded for what I've already overpaid rather than just fixing it going forward.
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Brooklyn Foley
•The assessment was spot-on. You upload whatever documents you have (builder plans, appraisals, previous assessments) and their system analyzes everything. If you don't have measurements, they guide you through how to find that info from public records or how to measure yourself. They actually have a simple guide for taking basic measurements that anyone can follow. Yes, I did get money back! In my county (Harris County, TX), I was able to get a refund for 3 years of overpayment. It came to about $1,450 total. The refund process was separate from the correction process, but having that detailed report made it much easier to file for the refund too. The money came as a credit on my next tax bill.
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Jay Lincoln
Just wanted to update - I tried taxr.ai after seeing this recommendation and wow, it was super helpful! I uploaded my closing documents, some photos of my house, and the property tax statements. They identified that my house was listed as having a finished basement (which I definitely don't have) and an extra half bathroom. Their report showed I was being taxed for about 400 square feet more than I actually have! Just submitted everything to the county yesterday. The customer service person I talked to said this happens all the time and with the documentation I now have, it should be a straightforward fix. They said I'll likely get refunds for the past 3 tax years. Crossing my fingers!
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Marcus Williams
I spent TWO MONTHS trying to get someone at my county assessor's office to talk to me about a similar issue. Left messages, sent emails, even went in person and was told "the person who handles that isn't in today." So frustrating! Then someone told me about Claimyr (https://claimyr.com) - they have this service that gets you through to government offices on the phone, including tax assessors. Checked out their demo (https://youtu.be/_kiP6q8DX5c) and decided to try it. They actually got me through to a real human at the assessor's office in less than 30 minutes! I explained my situation about incorrect square footage and got the exact information I needed about the appeal process and what documentation to bring. Saved me so much time and frustration compared to trying to handle it myself.
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Lily Young
•Wait, so this is just a service that calls and waits on hold for you? How does that even work? Do they just call you when they get someone on the line or what?
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Kennedy Morrison
•Yeah right. No way they can get through government phone systems any faster than regular people. This sounds like snake oil. I've been trying to reach the IRS for months and nobody can "skip the line" like that. I'll believe it when I see it.
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Marcus Williams
•It's not as complicated as it sounds! They have a system that navigates phone trees and waits on hold for you. You enter the government office you're trying to reach, and they call you when they have an actual human on the line. Then you just pick up and start talking to the person they connected with. It's like having someone else do the frustrating hold time for you. They absolutely can get through faster! They use technology that keeps track of call patterns and best times to call specific offices. I was skeptical too, but it worked exactly as advertised. For government offices like the IRS or tax assessors where hold times can be hours long, it's a lifesaver. I spent less than 5 minutes on the phone total instead of the usual hour-plus wait.
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Kennedy Morrison
I need to publicly eat my words about Claimyr. After posting my skeptical comment, I decided to test it out with our county assessor (which typically has 45+ minute hold times). Got a call back in 17 minutes with an actual human on the line who helped me start the process for correcting my square footage issue! The person I spoke with confirmed I can get a refund for up to 3 years of overpayment in our county, and gave me the exact form number I needed to file (which isn't even listed on their website). Would have taken me weeks to figure all this out on my own. For anyone dealing with government offices that never answer their phones, this is actually worth checking out.
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Wesley Hallow
One thing no one's mentioned yet - make sure you check how this might affect your home insurance too! When we corrected our square footage with the county (ours was off by about 300 sq ft), we then sent the updated info to our homeowners insurance company and ended up getting a reduced premium since we were being charged for more house than we actually had. It wasn't a huge amount but saved us about $180/year on insurance.
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Justin Chang
•Did changing the official square footage have any negative impact when you tried to sell your house? I'm worried about correcting ours because we might sell in the next year or two and I'm concerned it could lower our property value on paper.
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Wesley Hallow
•No negative impact on selling at all. When you sell, the buyers will get an appraisal anyway which will show the actual square footage. If anything, having incorrect records could cause problems during the sale if the buyer's appraisal comes in with different square footage than what's officially recorded. It's always better to have accurate public records. Realtors base their pricing recommendations on comparable homes in your area and actual measurements, not just what's in tax records. So having the correct square footage on record won't hurt your selling price if your home is actually worth what you think it is. The market value is determined by many factors beyond just square footage.
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Grace Thomas
Has anyone succeeded in getting a refund in California? Our tax assessor's website says we can only request corrections going forward, not refunds for past years. But our sq footage has been wrong for 7 years now! Seems so unfair that they can overcharge for years but won't give the money back.
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Hunter Brighton
•In CA, you generally can get refunds but the process is different. You need to file what's called a "Claim for Refund" form with your county, not just a reassessment request. The lookback period is 4 years. I did this in San Diego County last year and got back about $3200 for 4 years of overpayment based on wrong square footage. Don't let them tell you it's not possible!
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Nina Chan
This is such a common issue! I'm a property appraiser and see this all the time. The key is having solid documentation - your builder's plans are perfect for this. When you contact the assessor's office, also ask about their "informal review" process first, which is usually faster than a formal appeal. One tip: if you have your original purchase contract or closing documents, those sometimes list the actual square footage too, which can serve as additional supporting evidence. Also, don't be discouraged if the first person you talk to seems unhelpful - ask to speak with a senior appraiser or supervisor who handles reassessments. The refund potential varies by state/county, but most places will go back at least 3 years. Since you've been overpaying since 2020, you're potentially looking at significant savings. Document everything and keep copies of all communications. Good luck!
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Joshua Wood
This thread has been so helpful! I'm dealing with a similar issue where my property records show 2,450 sq ft but my actual home is only 2,100 sq ft. I've been putting off addressing this for months because I didn't know where to start, but reading everyone's experiences has given me the confidence to move forward. I'm particularly interested in the taxr.ai service that Brooklyn and Jay mentioned - it sounds like it could save me a lot of time analyzing my documents. I have my original builder plans and closing paperwork, so I should have good documentation to work with. One question for those who have been through this process: did any of you face pushback from the county assessor's office, or were they generally cooperative once you provided the proper documentation? I'm in Texas like Brooklyn, so hopefully I'll have a similar experience with getting those 3 years of refunds. Thanks to everyone who shared their stories - this is exactly the kind of real-world advice I needed to hear!
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Connor Richards
•Welcome to the community! I'm pretty new here too but have been following this thread closely since I'm in a similar boat. From what I've read, most people seem to have had positive experiences once they got the right documentation together. The key seems to be persistence and having your paperwork organized. Since you're in Texas like Brooklyn, you should definitely have a good chance at getting those refunds. Texas generally seems more homeowner-friendly with these kinds of corrections from what I've gathered. I'd suggest starting with that informal review process that Nina mentioned - seems like a less intimidating first step than jumping straight into a formal appeal. Good luck with your situation! Hopefully we'll both be posting success stories here in a few months. The potential savings make it definitely worth the effort.
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Anastasia Popova
As someone who works in local government (not tax assessment, but I deal with similar bureaucratic processes), I wanted to add a few practical tips that might help speed things along: 1. **Call early in the week, early in the day** - Tuesday through Thursday, 9-11 AM tends to be when you'll get the most helpful staff who aren't overwhelmed. 2. **Get reference numbers for everything** - When you submit documents or have phone conversations, always ask for a reference number or case number. This makes follow-up calls much smoother. 3. **Be prepared to explain the financial impact** - Calculate roughly how much you've overpaid per year and mention this upfront. Staff are more likely to prioritize cases where there's a clear financial harm to the taxpayer. 4. **Ask about expedited processing** - Many offices have expedited tracks for certain types of corrections, especially when there's clear documentation of an error. The square footage discrepancy you're dealing with is actually one of the easier types of assessment errors to fix because it's objective and measurable. Unlike disputes over property condition or comparable sales, there's no subjective interpretation involved - either your house is 1865 sq ft or it's 2300 sq ft. Keep us updated on how it goes! These success stories really help other homeowners know what to expect.
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CosmicCowboy
•This is incredibly helpful advice, especially the timing recommendations! I never would have thought about calling early in the week - I usually try to handle these things on Friday afternoons when I have time, which probably explains why I've had such poor luck reaching anyone at government offices in the past. The point about calculating the financial impact upfront is brilliant too. I should probably figure out exactly how much I've been overpaying per year before I make that first call. Having concrete numbers will definitely make my case stronger and show them this isn't just a minor paperwork issue. Thanks for sharing these insider tips! It's reassuring to hear from someone who understands how these systems work from the inside. I'm feeling much more confident about tackling this process now.
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Diego Rojas
I'm in a similar situation and this thread has been incredibly eye-opening! My property has been assessed at 2,150 sq ft since I bought it in 2019, but I recently measured and it's actually only 1,920 sq ft. That's a 230 sq ft difference that I've been paying taxes on for 6 years now. Reading through everyone's experiences, it sounds like the key is having good documentation and being persistent with the county office. I have my original builder plans and closing documents, so I should be in good shape there. I'm particularly interested in trying that informal review process that Nina mentioned before going the formal appeal route. One thing that's got me worried though - has anyone run into issues where the county pushes back and claims their records are correct even when you have builder documentation? I'm in Florida, and I'm not sure how cooperative our local assessor's office tends to be with these kinds of corrections. The potential refund would be substantial given how long this has been going on, so I really want to make sure I approach this the right way from the start. Thanks to everyone who shared their stories - this is exactly the kind of real-world guidance I needed to get started on fixing this mess!
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Liam Sullivan
•Welcome to the community, Diego! Your situation sounds very similar to what many of us have dealt with. From what I've seen in this thread, most county assessor offices are actually pretty cooperative once you have solid documentation like your builder plans and closing docs - they deal with these corrections regularly and it's usually not adversarial. For Florida specifically, I'd recommend starting with a friendly phone call to your county's property appraiser office (that's what they call it in FL instead of assessor). Explain that you've discovered a square footage discrepancy and ask about their informal review process. Most Florida counties have a pretty straightforward correction process, especially for clear-cut cases like yours with builder documentation. The 6-year timeline means you could be looking at some serious refund potential! Florida typically allows corrections going back 4-5 years depending on the county. I'd definitely calculate your annual overpayment amount before calling - having those concrete numbers ready will show them this is a significant issue worth prioritizing. Good luck, and please keep us posted on how it goes!
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Isaac Wright
This thread has been incredibly informative! I'm a newcomer to this community and finding myself in a very similar situation. My property records show 2,180 sq ft but after pulling out my original builder plans, I discovered my home is actually only 1,950 sq ft. That's a 230 sq ft difference I've been overpaying on since 2021! Reading through everyone's experiences here has given me so much confidence to tackle this. The combination of services like taxr.ai for document analysis and Claimyr for actually getting through to the right people seems like it could save me months of frustration. Plus the practical tips from Anastasia about timing calls and getting reference numbers are gold. I'm planning to start with the informal review process that several people mentioned, then escalate if needed. Has anyone dealt with Cook County, Illinois specifically? I'm curious if they tend to be cooperative with these corrections or if I should prepare for a longer battle. Either way, the potential savings over 4+ years makes this definitely worth pursuing. Thanks to Ana for starting this thread and everyone who shared their experiences - this is exactly why community forums like this are so valuable!
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Liam O'Reilly
•Welcome to the community, Isaac! Your situation with the 230 sq ft discrepancy is definitely significant - that could add up to thousands in overpayments over the years. I don't have direct experience with Cook County specifically, but from what I understand, Illinois generally has pretty reasonable processes for property tax corrections. Cook County is a large jurisdiction, so they likely deal with these types of square footage corrections regularly. I'd suggest checking their website first to see if they have any specific forms or procedures outlined for assessment corrections. The informal review route sounds like a smart approach - it's usually much faster and less intimidating than jumping straight into a formal appeal. And you're absolutely right about the services mentioned in this thread being helpful. Having professional documentation analysis and help getting through to the right people can make all the difference in these situations. Keep us posted on your progress! It's always encouraging to see community members support each other through these bureaucratic challenges. With your builder plans and the timeline you're working with, you should have a strong case for both the correction and potential refunds.
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Eve Freeman
Welcome to the community! As someone new here, I'm amazed by how helpful and detailed everyone's responses have been to Ana's original question. Reading through all these experiences has been incredibly educational. I'm actually dealing with a similar situation myself - just discovered that my property has been assessed at 2,250 sq ft when it's actually only 2,020 sq ft according to my original builder documents. I've been overpaying for about 4 years now, which could add up to quite a bit in refunds if I can get this corrected. The combination of practical advice (like Anastasia's tips about timing calls and getting reference numbers) along with the specific service recommendations (taxr.ai for document analysis and Claimyr for getting through to government offices) gives me a clear roadmap for tackling this issue. It's reassuring to see that most people have had positive outcomes once they got organized and persistent. I'm planning to start with calculating my annual overpayment amount, then gather all my documentation before making that first call to my county assessor. The informal review process sounds like the right first step before considering any formal appeals. Thanks to everyone who shared their stories and advice - this is exactly the kind of community support that makes dealing with bureaucratic challenges so much easier!
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Keisha Williams
•Welcome to the community, Eve! It's great to see another newcomer jumping in with such a well-thought-out plan. Your 230 sq ft discrepancy over 4 years is definitely worth pursuing - that could easily add up to several thousand dollars in overpayments depending on your local tax rates. I love how you've absorbed all the advice from this thread and created a clear action plan. Starting with calculating your annual overpayment is smart because it gives you concrete numbers to present when you call. And you're absolutely right about the informal review being the best first step - it's much less intimidating and usually faster than formal appeals. One thing I'd add based on what others have shared here: make sure to keep detailed records of every interaction you have with the county office. Note dates, times, who you spoke with, and any reference numbers they give you. This documentation becomes really valuable if you need to follow up or escalate later. The fact that you have your original builder documents puts you in a strong position. Most assessor offices are pretty cooperative with these corrections when you have solid documentation - they deal with square footage errors more often than you'd think. Keep us posted on your progress! This thread has become such a valuable resource for people dealing with similar issues, and hearing about successful outcomes really helps encourage others to take action.
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Effie Alexander
Welcome to the community! As a newcomer here, I'm really impressed by how supportive and knowledgeable everyone has been in helping Ana and others navigate these property tax issues. Reading through all these detailed experiences has been incredibly valuable. I wanted to add one more resource that might be helpful for anyone dealing with property tax assessments - the International Association of Assessing Officers (IAAO) website has a lot of useful information about taxpayer rights and the assessment process. They also have a "Find an Assessor" tool where you can look up contact information and specific procedures for your local jurisdiction. Also, for those who mentioned being nervous about calling government offices, many counties now offer online portals where you can submit initial requests or questions electronically. This can be less intimidating than making phone calls and gives you a written record of your communications from the start. The success stories shared here really demonstrate that persistence pays off with these issues. It's encouraging to see so many people getting positive results once they took action. The combination of having proper documentation (like builder plans) and using some of the helpful services mentioned (taxr.ai, Claimyr) seems to make the whole process much more manageable. Thanks to everyone who has shared their experiences - this thread is going to help so many homeowners who find themselves in similar situations!
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Luca Russo
•Welcome to the community, Effie! That's a great addition about the IAAO website - having official resources like that can really help people understand their rights and the process better. The online portal suggestion is particularly helpful for those who find phone calls intimidating. As someone new to this community myself, I've been amazed by how much practical knowledge everyone has shared here. This thread has turned into such a comprehensive resource for property tax assessment issues. The combination of personal experiences, specific service recommendations, and now additional resources like the IAAO website really gives people multiple pathways to tackle these problems. It's encouraging to see how collaborative this community is - everyone jumping in to help with advice, resources, and moral support. Ana's original question about her square footage discrepancy has sparked such a helpful discussion that's going to benefit many homeowners dealing with similar issues. I'm definitely bookmarking this thread as a reference! The step-by-step approaches people have outlined, from calculating overpayments to using services like taxr.ai for analysis, provide a clear roadmap for anyone facing assessment errors. Thanks for adding another valuable resource to the mix!
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Summer Green
Welcome to the community! As a newcomer, I'm absolutely blown away by how comprehensive and helpful this thread has become. Ana's original question has sparked such an incredible discussion that's going to help countless homeowners dealing with similar assessment issues. Reading through everyone's experiences, I'm struck by how common these square footage discrepancies actually are. It seems like assessor errors happen more frequently than most people realize, but the good news is there are clear pathways to get them corrected and potentially recover overpayments. The combination of resources everyone has shared is fantastic - from the document analysis services like taxr.ai to communication help through Claimyr, plus all the practical tips about timing calls and keeping detailed records. Having this roadmap makes what initially seems like an overwhelming bureaucratic challenge feel much more manageable. I'm particularly encouraged by the success stories people have shared, especially the refunds that folks like Brooklyn and Hunter received. It really demonstrates that persistence and proper documentation pay off. For anyone still on the fence about pursuing these corrections, this thread shows it's definitely worth the effort. Thanks to Ana for starting this important conversation and to everyone who has contributed their knowledge and experiences. This is exactly the kind of community support that makes tackling complex issues so much easier!
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Marina Hendrix
•Welcome to the community, Summer! I'm also new here and have been following this incredible thread with great interest. You're absolutely right about how comprehensive this discussion has become - what started as Ana's straightforward question about square footage errors has turned into such a valuable resource. As someone who's been lurking and learning from everyone's experiences, I'm amazed by how willing community members have been to share detailed advice and real outcomes. The fact that people like Brooklyn got back $1,450 and Hunter recovered $3,200 really shows the financial impact these corrections can have. It's not just about fixing paperwork - we're talking about thousands of dollars in potential refunds for many homeowners. I'm particularly grateful for all the practical tips that have been shared, from Anastasia's insider advice about timing calls to Nina's professional perspective as an appraiser. The service recommendations for taxr.ai and Claimyr also seem incredibly helpful for those of us who aren't sure how to navigate these systems on our own. This thread has definitely given me the confidence to look into my own property records. I honestly never thought to check if my square footage was accurate, but after reading all these stories, I'm realizing it's something every homeowner should verify. Thanks to Ana and everyone who contributed - this community support makes all the difference!
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Mason Lopez
Welcome to the community! As a newcomer here, I've been reading through this entire thread with fascination - Ana's original question has really opened up an incredible discussion that's going to help so many homeowners. I'm actually in a very similar situation myself. Just discovered that my property records show 2,400 sq ft when my actual home is only 2,150 sq ft according to my builder's final plans. I've been overpaying on that extra 250 sq ft since I bought in 2022, so while it's not as long as some of the cases mentioned here, it's still adding up to significant overpayments. Reading through everyone's experiences and advice has given me such a clear roadmap for tackling this. The combination of services like taxr.ai for document analysis, Claimyr for getting through to government offices, plus all the practical tips about timing calls and keeping detailed records - it's like having a complete step-by-step guide. I'm particularly encouraged by the success stories shared here. Knowing that people like Brooklyn, Hunter, and others have gotten substantial refunds gives me confidence that this process actually works when you have proper documentation and persistence. Planning to start with calculating my annual overpayment amount, then gather all my documentation before making that first call for an informal review. Thanks to Ana for starting this conversation and to everyone who shared their knowledge - this community support is invaluable!
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Lauren Johnson
•Welcome to the community, Mason! Your situation with the 250 sq ft discrepancy is definitely significant - even though you've only been overpaying since 2022, that still adds up quickly depending on your local tax rates. I'm also relatively new here and have been amazed by how helpful everyone has been in this thread. It's incredible how Ana's simple question has turned into such a comprehensive resource for property tax issues. The step-by-step approach you've outlined sounds perfect - calculating your overpayment first gives you concrete numbers to present, and having all your builder documentation organized before that initial call will put you in a strong position. Since you're dealing with a more recent timeline (2022 onwards), you should have a great chance at getting refunds for the full period since most jurisdictions allow corrections going back 3-5 years. Your builder's final plans are exactly the type of documentation that assessor offices find most convincing for these square footage corrections. The informal review process that Nina and others mentioned really does seem like the best starting point - less intimidating than formal appeals and usually much faster. Keep us posted on your progress! It's encouraging to see more community members taking action on these issues after reading about everyone's successes here.
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Arnav Bengali
Welcome to the community! As a newcomer, I've been following this thread with great interest and wanted to share some additional perspective that might be helpful for Ana and others dealing with similar assessment issues. I work in municipal finance and see these square footage discrepancies quite frequently. One thing I'd recommend is also checking if your homestead exemption (if applicable in your state) is calculated correctly based on the wrong square footage. Sometimes the assessment error cascades into other tax benefits, so you might be missing out on savings there too. Also, when you're gathering documentation, don't forget about any survey documents from your closing - these often include square footage measurements that can serve as additional supporting evidence alongside your builder plans. The more documentation you have from different sources showing the same square footage, the stronger your case becomes. For those worried about the process being adversarial, in my experience most assessment offices actually appreciate when taxpayers bring these errors to their attention. Accurate records benefit everyone, and square footage corrections are typically straightforward since they're objective measurements rather than subjective valuations. The success stories shared here are really encouraging and show that persistence with proper documentation pays off. Ana, with your builder plans showing 1865 sq ft versus the recorded 2300 sq ft, you have an excellent case for both the correction and potential refunds. Good luck!
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