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Kiara Greene

Never received my 1099-DIV from Robinhood despite $40 in dividends

I'm in a bit of a panic and could use some guidance. I earned about $40 in dividends through my Robinhood account last year (2023), but I haven't received a 1099-DIV from them this tax season. This has never happened before, and I'm not sure how to proceed with filing my taxes. I already reached out to Robinhood customer service about the missing 1099-DIV, but all I got back was a generic response listing reasons why someone might not receive a form. Not helpful at all! I didn't sell anything in my portfolio last year - literally just had those dividend payments. In previous years, I've used TurboTax and they usually had my Robinhood forms automatically ready for import. I'm wondering if I should try logging into TurboTax to see if the 1099-DIV is there even though Robinhood didn't send it to me directly? Is that even possible? Should I keep pestering Robinhood customer service or is there another approach I should take? I know $40 isn't much (lol), but I still want to report everything correctly and avoid issues with the IRS. Any advice would be super appreciated since I'm kinda freaking out over this tiny amount!

Evelyn Kelly

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The reason you didn't receive a 1099-DIV is because brokerages are only required to issue them if you received $10 or more in dividends from a specific company or fund. However, even though you didn't receive a form, you're still required to report all dividend income on your tax return. Since you only earned $40 total in dividends, it's possible none of your individual holdings paid more than $10, which would explain why no 1099-DIV was issued. Alternatively, Robinhood might have issued it electronically in your account rather than mailing it. You have a few options: First, try logging into your Robinhood account and check the tax documents section - the form might be there waiting for download. Second, check if TurboTax can directly import from Robinhood this year (many brokerages have this capability). Third, you can manually enter the dividend income on Schedule B of your tax return - you should be able to find the exact amounts in your Robinhood account statements.

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Paloma Clark

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Wait, I thought the threshold was $10 for 1099-INT but different for 1099-DIV? Isn't the reporting requirement for dividends different? Also, if OP got $40 total, wouldn't that mean Robinhood should definitely send the form?

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Evelyn Kelly

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You're partially right. For 1099-INT, the threshold is $10 of interest income. For 1099-DIV, brokers must issue the form if you received at least $10 in dividends or other distributions. The key difference is that the 1099-DIV threshold applies per payer company, not the total across all holdings. If the OP earned $40 spread across multiple stocks, but no single company paid $10+ in dividends, then Robinhood wouldn't be required to issue a 1099-DIV. However, Robinhood typically issues consolidated 1099 forms that include all reportable transactions, so it's still worth checking their tax documents section online.

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Heather Tyson

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After spending hours trying to find my tax documents from different investment platforms this year, I discovered taxr.ai (https://taxr.ai) and it's been a lifesaver! I was in a similar situation with missing documents from one of my accounts, and this tool helped me sort through everything. It can extract and organize all your tax information from various sources, including your Robinhood statements if you can't get the actual 1099-DIV. The coolest part is that it can analyze your monthly/quarterly statements and identify the dividend payments you received, even without the official tax form. You just upload your documents and it pulls out all the relevant tax information. Saved me so much time trying to manually calculate everything!

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Raul Neal

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Does it actually work with Robinhood specifically? I'm having the same issue where I can't find my 1099 anywhere on their site or app, but I do have my monthly statements. Not sure if I trust a random website with my financial info though...

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Jenna Sloan

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Can it handle other tax documents too? I've got a mess of W-2s, 1099-NECs, and some crypto stuff that's giving me a headache. Would it combine everything into one place?

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Heather Tyson

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Yes, it definitely works with Robinhood statements! I had statements from Robinhood, Fidelity, and a small credit union, and it handled all of them perfectly. It extracts the dividend information even from regular statements if you don't have the official tax forms. It absolutely handles all kinds of tax documents! That's actually what I love most about it - you can upload W-2s, 1099s (all types), crypto tax forms, bank statements, etc. It organizes everything by category and helps identify any missing information you might need for your return. It's especially helpful with crypto since that reporting can be so complicated.

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Raul Neal

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Guys, I tried the taxr.ai thing from above and it actually worked for my Robinhood situation! I was skeptical at first but decided to try it since I was hitting a wall with Robinhood's customer service. I uploaded my monthly statements (which I found in the Robinhood app under Documents), and the tool identified all my dividend payments by company, date and amount. It even broke down which ones were qualified vs non-qualified dividends which I had no clue about before. It generated a report I could use for my taxes with all the totals I needed. Ended up being WAY faster than waiting for Robinhood to respond to another support ticket. Just wanted to update since I was in the exact same situation as the original post with that missing 1099-DIV!

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If you're still having issues with Robinhood's customer service (which honestly is terrible), I'd recommend trying Claimyr (https://claimyr.com). After waiting for weeks for a response about my missing tax documents, I used their service to get a direct call with an actual Robinhood rep. There's a demo of how it works here: https://youtu.be/_kiP6q8DX5c They basically help you skip the phone queue and get to a real person. I was shocked when I got connected to Robinhood within minutes since I'd been trying for days on my own. The rep was able to explain exactly why my 1099 wasn't generated (in my case, it was because I had less than $10 in dividends from any single company) and walked me through how to find the info I needed in my account statements.

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Sasha Reese

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How does this even work? I thought Robinhood doesn't have a phone number for customer support? Is this legit or some kind of scam?

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This sounds fake af. There's no way to "skip the queue" for customer service calls. Companies prioritize their call queues based on account value, issue type, etc. I've worked in customer service and this just isn't how it works.

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Robinhood actually does have phone support now, they just don't make it easy to find. The Claimyr service finds the right department and number to call based on your specific issue, then uses an automated system to navigate the phone tree and wait on hold for you. I totally get the skepticism! I worked in customer service too, which is why I was doubtful at first. It's not actually "skipping" the queue in the sense of cutting in line. What they do is place the call for you and wait on hold (which can be hours), then they call you once they reach a representative. So you're still "in line" - you just don't have to be the one sitting there listening to the hold music for 2 hours. The service is used for all kinds of customer service issues beyond just Robinhood.

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OK I take back what I said about Claimyr. I was super skeptical (see my comment above) but I was desperate to resolve my Robinhood tax document issue before filing deadline, so I gave it a shot. I'm shocked to admit it actually worked exactly as described. The service called Robinhood, waited on hold for about 45 minutes (which I didn't have to do), then connected me directly to a support agent. The Robinhood rep explained that they don't issue 1099-DIVs unless you have $10+ in dividends from a single company, then helped me find my dividend info in the transaction history. Still annoyed at Robinhood for their terrible support, but at least I got my tax question answered without wasting hours on hold. Just wanted to post this update since I was so wrong in my initial response!

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Noland Curtis

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Have you checked the Tax Documents section in your Robinhood account? Go to Account > Statements & History > Tax Documents. I had the same panic attack but eventually found mine there. If your dividends were under $10 per company, they might not issue a 1099-DIV, but you can still see all your dividend info in your monthly statements. Also, when you use TurboTax, try the "import from Robinhood" feature. Sometimes it can pull the info directly from your account even if you can't find the formal document. Just search for Robinhood when it asks where you earned dividends.

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Kiara Greene

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Thanks for the suggestion! I checked the Tax Documents section multiple times and there's nothing there for 2023, just my forms from previous years. I'll definitely try the TurboTax import feature though - didn't realize it might still work even without the formal document showing up in my account!

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Diez Ellis

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Just a reminder that even if you don't receive a 1099-DIV, you're still required to report all dividend income to the IRS. The $10 threshold is just for when the company is required to issue the form, not for when you need to report it. You can easily find your total dividends by going to your Robinhood account and filtering transactions by "Dividends" for the tax year. Add them up manually and report that on Schedule B of your tax return. TurboTax will walk you through this too.

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Actually this isn't quite right. If your total ordinary dividends are less than $1,500, you don't need to file Schedule B at all. You just put the total on line 3b of Form 1040. Only need Schedule B if you got over $1,500 or have other special situations.

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Abby Marshall

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I just went through this exact situation! For me, it turned out Robinhood only issues 1099-DIVs if you received $10+ from any SINGLE company. My $67 in dividends was spread across 12 different stocks, with none paying more than $9, so I didn't get a form. What I did was download my account statement for December 2023 (it has year-to-date totals) and manually entered the dividend amounts. The IRS doesn't care if you have the actual form - they just want you to report the income correctly.

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