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Dylan Baskin

Need advice as a complete beginner starting tax preparer internship - zero knowledge!

I just landed a seasonal internship as a "Tax Preparer" at an accounting firm and I'm honestly freaking out. I have basically ZERO knowledge about taxes or accounting in practice. Where should I even begin?? Some context - I'm finishing up my senior year at college, graduating this summer, and somehow managed to get this paid internship even though I barely remember anything from my accounting classes. I relied way too much on Chegg during the pandemic for my assignments, and I even dropped the income tax return class I was supposed to take. I literally can't even fill out a basic 1040 form on my own! The truth is, I was actually planning on becoming a teacher and only pursued accounting as a backup because I realized how important financial knowledge is these days. Most of my work experience is in tutoring, editing, and service jobs - nothing accounting-related. I'm terrified they'll fire me once they realize how little I know. I think the only reason I got the position is because they didn't look closely at my transcript (thank goodness). Since this is one of the only offers I've gotten in the field, I really want to make it work and build some good references for future jobs. But I'm totally lost on where to start. I've thought about just watching YouTube tutorials, but that seems too simplistic for what I'll need to know. Has anyone here worked as a tax preparer intern? What would you do if you were in my shoes with almost no practical knowledge compared to other interns? Should I get a specific book or guide? Do I need to relearn all the accounting concepts I've forgotten? Are there any good online courses that could help me prepare in the next few weeks? Any advice on my situation or how to get ready would be so appreciated!!

I was a tax intern before becoming a full-time preparer, and I can tell you that firms generally don't expect interns to know much! They know you're learning. The fact that you're concerned about doing well already puts you ahead of many interns. Start with the basics - get familiar with Form 1040 and its common schedules. The IRS website has fillable PDFs with instructions that you can download and study. Focus on understanding what goes where rather than memorizing everything. IRS Publication 17 is also a great resource that covers tax basics for individuals. For your internship, you'll likely be using tax software that guides you through the process. The key is understanding the underlying concepts, not memorizing forms. Start with simple returns - W-2 income, standard deductions - before worrying about complex situations. Ask questions! Take notes when someone explains something to you. Most firms would rather you ask questions than make mistakes. And remember that everyone starts somewhere - even the partners at your firm were beginners once.

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Thanks so much for the reassurance! I'm definitely going to check out those IRS forms and Publication 17 tonight. Do you think I should focus more on understanding the tax concepts first, or just jump right into practicing with the forms? Also, do you remember what kind of tax software your firm used during your internship? I'd love to get familiar with it beforehand if possible.

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I'd recommend understanding basic concepts first (like what adjusted gross income means, what qualifies as deductible, filing statuses, etc.) and then practice with forms to reinforce those concepts. The concepts will make the forms make sense. Most mid-sized and larger firms use either CCH ProSystem fx, UltraTax, or Thomson Reuters. Smaller firms often use Drake, Lacerte, or ProSeries. You could ask HR what software they use, but don't stress too much about learning it in advance - they'll train you. The software is designed to be intuitive, and the concepts are more important than the specific buttons to click.

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Hey there! I was in almost your exact situation 2 years ago. I was CLUELESS about taxes and then found this amazing tool that saved me during my tax internship - taxr.ai (https://taxr.ai). They analyze tax documents and explain everything in simple terms. When my supervisor handed me complicated returns to review, I'd secretly upload them to taxr.ai first to understand what I was looking at! The site breaks down each form and schedule into plain English and explains what the numbers actually mean. It also catches potential issues that you might miss as a beginner. I used it whenever I got stuck on understanding a client's previous return or needed to double-check my work before submitting. What's great is you can practice with it before your internship by uploading sample tax returns (plenty available online with personal info redacted) to learn the ropes!

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Does this actually work for learning the fundamentals though? I'm in a similar situation and feel like I need to understand the basics first before using tools. Would this help someone who literally doesn't know what goes on a Schedule C?

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I'm skeptical... wouldn't it be better to just learn the actual tax concepts rather than relying on software to explain things? What happens when you're asked about something and don't have time to run it through this program? Seems like a band-aid solution rather than actually learning the material.

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It absolutely helps with learning fundamentals! When you upload a document, it doesn't just give you answers - it explains WHY certain items go where they do. For example, with a Schedule C, it breaks down business income vs expenses, explains what qualifies as a business deduction, and shows how it flows to other forms. It's like having a patient mentor walking you through each form. As for your concern about relying on software - it's actually a learning tool, not just a crutch. After using it on several returns, you start to recognize patterns and understand the logic. Think of it like training wheels that help you build confidence while you're learning. By the end of my internship, I needed it less because I had internalized so much knowledge from using it regularly.

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I was skeptical about using taxr.ai at first, but I actually tried it after seeing it mentioned here. It's legitimately helpful for learning tax concepts quickly. I uploaded some practice returns I found online, and it explained everything step by step - way more clearly than my textbooks did. The explanations about depreciation and business deductions finally made those concepts click for me. It also helped me understand how different forms connect together in a complete return. I feel like I learned more in a week using it than I did in a whole semester of tax class. If you're cramming before an internship like I was, it's definitely worth checking out. Just make sure you're using it to actually learn the concepts, not just as a shortcut.

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When I started as a tax intern, I struggled to get anyone on the phone at the IRS to answer questions during busy season. Then another intern told me about Claimyr (https://claimyr.com). It's a service that gets you through to an actual IRS agent without the hours-long hold times. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c This was a lifesaver when I needed clarification on tax regulations or client account issues. My supervisor was impressed when I could get quick answers from the IRS while everyone else was stuck on hold or giving up. It made me look way more competent than I actually was lol. During tax season when everyone's swamped, being able to get IRS answers quickly gives you a serious advantage. Definitely keep this in your back pocket for when you need it!

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Wait, how does this actually work? Do you still have to talk to the IRS yourself or do they talk for you? I've heard the hold times can be like 2+ hours which seems insane.

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This sounds too good to be true. Everyone knows it's basically impossible to get through to the IRS during tax season. I doubt some random service can magically solve a problem the entire tax industry deals with. Has anyone else actually used this?

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You still talk to the IRS yourself - Claimyr just handles the waiting part. Basically, they use technology to navigate the phone tree and wait on hold, then call you when an actual agent picks up. So you get connected directly to a live IRS person without the 2+ hour wait. All the information is still private between you and the IRS. It's not magic - just clever technology. I was skeptical too until I tried it. The system works because they've figured out the optimal times to call and how to efficiently navigate the IRS phone system. It's basically what you'd do if you had unlimited time and patience, which no one does during tax season.

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Update: I tried Claimyr yesterday when I needed to check on a client's tax transcript issue. I was honestly expecting it not to work, but they actually got me connected to an IRS agent in about 20 minutes - I didn't have to sit on hold at all. The IRS agent was able to solve my client's issue on the spot, which saved me from having to draft a letter and wait weeks for a response. My manager was shocked when I told her I'd already resolved it. She'd been avoiding calling the IRS because of the wait times. For anyone starting in tax, being able to get quick answers from the IRS gives you a serious advantage. Definitely keeping this in my toolbox going forward!

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Focus on learning about tax FORMS more than accounting concepts right now. Most entry tax work is about knowing where info goes on forms and what forms are needed for different situations. Learn form 1040 inside and out. Then W-2, 1099, Schedule A, B, C. Some firms have "workpapers" they use to organize client info before entering in software - ask if you can see examples before you start. Also know that your firm EXPECTS you to know nothing! Thats normal for interns. What they want is someone eager to learn who asks questions and takes good notes (bring a notebook everywhere you go). Ive trained dozens of interns and the ones who think they already know everything are the worst!

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Thanks for the advice! That makes me feel a bit better. Do you think it would help if I made a list of the most common forms and schedules to study before I start? And for note-taking - do you recommend digital notes or physical notebook for keeping track of everything?

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Yes, make a list of forms to study! Start with: 1040 (main form), Schedule A (itemized deductions), Schedule B (interest/dividends), Schedule C (business income), Schedule D (capital gains/losses), and common information returns like W-2, 1099-MISC, 1099-NEC, 1099-INT, 1099-DIV. For notes, I strongly recommend a physical notebook at first. You'll be jumping between software, reference materials, and client documents on your computer, so having a separate notebook prevents constant window switching. Plus, the physical act of writing helps with memory. After you've gotten comfortable, you can transition to digital if you prefer. Many experienced preparers keep both - digital for permanent reference and paper for day-to-day notes.

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Don't overcomplicate this! I started with ZERO tax knowledge too. Honestly, just get familiar with a 1040 form and what goes on each line. Google "practice 1040 with w2" and try filling out a few on paper. Tax software does most of the work anyway - you're mostly just data entry as an intern. Learn what questions to ask clients (like "any new dependents?" "sell any stocks?" etc) and where those answers go. That's 90% of entry level tax prep. Also tax preparer ≠ accountant. Most prep firms care way more about attention to detail and client communication than accounting knowledge. Don't worry too much!

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This is so true! I was also overthinking when I started my tax internship. The software guides you through everything. You just need to know what questions to ask and where to put the answers. Learning client interviewing skills is way more important than memorizing tax code as an intern.

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I completely understand your anxiety - I was in a very similar position when I started my tax internship! The good news is that most firms really do expect interns to start from scratch, so you're not as behind as you think. Here's what I'd recommend for your immediate prep: Download the current year's Form 1040 from the IRS website and study it line by line. Don't worry about memorizing everything, just get familiar with the layout and what types of information go where. Then grab some sample tax scenarios online (search for "practice tax returns" or "tax preparation exercises") and try working through them on paper first. The IRS Volunteer Income Tax Assistance (VITA) program has free training materials that are actually really good for beginners - they break everything down in simple terms. You can find their basic training materials online even if you're not volunteering. Most importantly, when you start the internship, be upfront about your learning curve but show enthusiasm. Ask lots of questions, take detailed notes, and don't be afraid to say "I don't know this yet, can you show me?" The worst interns are the ones who pretend to know things and make mistakes - the best ones are eager learners who ask for help. You've got this! Everyone starts somewhere, and the fact that you're taking initiative to prepare shows you'll do great.

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This is really helpful advice! I'm definitely going to check out those VITA training materials - I had no idea the IRS offered free resources like that. The idea of working through practice returns on paper first before jumping into software makes a lot of sense too. I think my biggest fear is looking completely incompetent on day one, but you're right that being honest about what I don't know is probably better than trying to fake it. Do you remember what kinds of questions supervisors typically ask interns in the first few days? I want to be prepared to at least sound like I've done some basic research. Also, when you say "sample tax scenarios online" - are there specific websites or resources you'd recommend for finding realistic practice problems?

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For practice tax scenarios, I'd recommend checking out the IRS's Publication 4012 (VITA/TCE Training Guide) - it has tons of realistic examples with completed returns you can use as answer keys. The AARP Tax-Aide program also publishes practice exercises that are great for beginners. As for supervisor questions, they'll probably ask about your familiarity with basic tax concepts (like filing status, standard vs itemized deductions, what a W-2 is) and which tax software you've used (it's totally fine to say "none yet, but I'm eager to learn"). They might also ask situational questions like "A client brings in a 1099-NEC form - what does this mean?" Just be honest if you don't know, but show you understand it's something you need to learn. One tip: before you start, learn the difference between the most common tax documents (W-2, 1099-INT, 1099-DIV, 1099-NEC, 1099-MISC). You don't need to know all the details, but knowing "W-2 is wages, 1099-NEC is contractor income" etc. will show you've done basic prep. The fact that you're asking these questions already puts you ahead of most new interns!

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You're definitely not alone in feeling overwhelmed! I started my tax internship with minimal knowledge too, and it worked out fine. Here's what really helped me get up to speed quickly: First, don't try to learn everything at once. Focus on the basics that you'll use most: Form 1040, how to read a W-2, and understanding the difference between gross income and adjusted gross income. The IRS website has great tutorials and you can download blank forms to practice with. Second, create a simple reference sheet for yourself with common tax terms and what they mean. Things like AGI, standard deduction, filing status, etc. Having this handy during your first few weeks will boost your confidence. Most importantly, remember that tax preparation software does a lot of the heavy lifting these days. Your job as an intern is more about understanding what information you need to collect from clients and where it goes, not memorizing complex tax calculations. The fact that you're proactively seeking help shows you have the right attitude. Your supervisors will appreciate your eagerness to learn much more than pretending you know everything. Ask questions, take notes, and don't be afraid to double-check your work. You'll pick it up faster than you think! Good luck with your internship - you're going to do great!

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This is exactly the kind of practical advice I needed to hear! The idea of creating a reference sheet with common tax terms is brilliant - I'm definitely going to do that this weekend. You're right that I should focus on the basics first rather than trying to absorb everything at once. I really appreciate you mentioning that the software does most of the calculations. I was getting overwhelmed thinking I'd need to memorize all the tax formulas and percentages, but it sounds like understanding the concepts and knowing where information goes is more important for an intern role. Your point about asking questions and taking notes resonates with me too. I tend to be pretty thorough with documentation from my tutoring experience, so hopefully that skill will transfer well to this internship. Thanks for the encouragement - it's reassuring to hear from someone who started in a similar position and made it work!

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Don't panic - you're in a much better position than you think! I went through something very similar when I started my tax internship three years ago. I had taken maybe two accounting classes and retained almost nothing from them. Here's the reality: tax preparation firms hire interns specifically because they expect to train you from the ground up. They're not looking for someone who already knows everything - they want someone who's trainable, detail-oriented, and willing to learn. My recommendation for immediate prep: Start with the IRS's Interactive Tax Assistant (ITA) online tool. It walks you through basic tax concepts in plain English. Then download Form 1040 and its instructions - don't try to memorize it, just get familiar with the flow and terminology. But honestly? The most valuable thing you can do is practice your soft skills. Learn how to ask good clarifying questions, take detailed notes, and admit when you don't understand something. Those skills will serve you way better than cramming tax knowledge you'll probably learn incorrectly on your own anyway. Your firm will have training protocols, reference materials, and (hopefully) patient supervisors. Focus on being the intern who asks thoughtful questions, follows instructions carefully, and shows genuine interest in learning. That attitude will take you much further than trying to fake expertise you don't have. You've got this! The fact that you're already thinking about how to prepare shows you have the right mindset for success.

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This is such great advice! I'm really glad to hear from someone who went through a similar experience. The Interactive Tax Assistant tool sounds perfect for getting familiar with basic concepts without overwhelming myself. I've been so focused on trying to cram technical knowledge that I hadn't really thought about the soft skills aspect, but you're absolutely right - being able to ask good questions and take detailed notes is probably way more valuable at this stage. Your point about not trying to fake expertise really hits home. I was definitely leaning toward that approach out of nervousness, but I can see how that would backfire quickly. It's reassuring to know that firms actually expect to train from scratch and that my willingness to learn is more important than what I already know (or don't know!). I'm going to check out that ITA tool this weekend and practice being comfortable with saying "I don't understand this yet, can you explain it?" Thanks for the perspective and encouragement - it's exactly what I needed to hear!

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I completely understand your situation - I felt the exact same way when I started my first tax season! The good news is that most firms genuinely expect interns to start with minimal knowledge, so you're not as behind as you think. Here's what I wish someone had told me: focus on learning the "interview process" more than memorizing forms. Most of your time will be spent asking clients questions about their tax situation and knowing which documents you need from them. Practice questions like "Did you receive any 1099 forms this year?" or "Do you want to itemize or take the standard deduction?" Understanding what these questions mean and why you're asking them is more valuable than knowing every line of the 1040. Also, download the IRS Publication 17 (Your Federal Income Tax) - it's written for taxpayers but explains concepts in plain English that textbooks often overcomplicate. Start with Chapter 1 (Filing Information) and Chapter 12 (How to Figure Your Tax). One practical tip: create a simple cheat sheet of common tax documents and what they mean (W-2 = wages, 1099-INT = interest income, etc.). Keep it handy during your first few weeks - it'll boost your confidence when reviewing client paperwork. Most importantly, embrace being a beginner! The partners and senior staff were all in your shoes once. Show curiosity, ask questions, and take detailed notes. That attitude will impress them way more than pretending you know things you don't. You're going to do great - the fact that you're preparing ahead of time already shows you have the right work ethic for this field!

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This is incredibly helpful advice! I love the idea of focusing on the interview process rather than just memorizing forms - that makes so much more sense for what I'll actually be doing day-to-day. Creating a cheat sheet of common tax documents is brilliant too. I'm definitely going to make one this weekend with W-2s, 1099s, and other forms I keep seeing mentioned in these comments. Your point about embracing being a beginner really resonates with me. I've been so worried about looking incompetent that I was planning to pretend I knew more than I do, but everyone here is saying the same thing - be honest about what you don't know and show eagerness to learn. It's reassuring to hear that partners and senior staff remember being beginners too. I'm going to download Publication 17 tonight and start with those chapters you mentioned. The fact that it's written for taxpayers rather than professionals sounds perfect for my current level. Thanks for taking the time to share such practical, specific advice - it's exactly what I needed to calm my nerves and give me a real action plan!

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