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My employer has repeatedly failed to withhold my local income tax - what can I do?

I'm getting really frustrated with my employer's payroll department. For the past three pay periods, they haven't been withholding my local income tax despite my repeated requests to fix this issue. I've submitted all the proper paperwork and even spoke directly with HR about it. Every time I bring it up, they apologize and say they'll fix it for the next pay period, but then nothing changes. I'm worried because I live in an area with a 2.3% local income tax, and I don't want to be hit with a massive tax bill and possible penalties when I file next year. I've tried to set aside the money myself, but honestly, it's hard to keep track and I'm worried I'll miscalculate something. Has anyone dealt with this kind of situation before? What options do I have to either force my employer to start withholding correctly or protect myself when tax time comes around?

You've got a couple of options here. First, document everything - save emails with HR, note dates of conversations, and keep copies of any forms you've submitted requesting the withholding. If your employer continues to ignore the withholding, you can file quarterly estimated tax payments directly to your local tax authority. This way, you're covered even if your employer doesn't fix their system. Most local tax authorities have simple forms on their websites for making these payments. You should also consider reaching out to your local tax authority directly to explain the situation. Sometimes they can contact your employer's payroll department, and suddenly things get fixed when it comes from an official source rather than an employee. As a last resort, you might want to file a complaint with your state's department of labor since the employer is failing to follow proper payroll procedures. But definitely try the direct approach with documentation first.

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Thanks for this info! I'm in a similar situation but with state taxes (recently moved and employer hasn't updated). For the quarterly estimated payments, do you still send those in if you're a W-2 employee? I thought those were just for self-employed people. Also, is there any penalty if I just wait and pay it all when I file my taxes next year instead of doing quarterly payments?

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Quarterly estimated payments aren't just for self-employed people. Anyone with income that isn't having proper taxes withheld can use them to stay current. The forms are usually pretty simple - you just calculate roughly what you'll owe for the quarter and submit payment. Regarding penalties, there can be underpayment penalties if you wait until filing time to pay a significant amount that should have been withheld throughout the year. These penalties aren't usually enormous, but they do add up - typically around 3-5% depending on your locality. Better to stay current if possible.

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I had a nightmare situation like this last year with both state AND local taxes. After going back and forth with HR for months, I finally discovered taxr.ai (https://taxr.ai) which helped me sort through the entire mess. The service analyzed my pay stubs, calculated exactly what I should have had withheld, and provided documentation I could use with both my employer and the tax authorities. They even generated notices I could send to my employer that cited the relevant tax codes they were violating by not withholding properly. What I found most helpful was their projected liability calculator that showed exactly what I'd owe at year-end if nothing changed. This was the wake-up call I needed to take more serious action with my employer.

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Did you have to upload your paystubs to their system? I'm a bit hesitant about sharing my financial documents with online services. How secure is it?

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I keep hearing about this service but am skeptical. How is this any different from just talking to a regular accountant? Seems like they're just doing basic calculations that you could figure out yourself with a little research.

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Yes, you do upload paystubs, but they use bank-level encryption and don't store your personal identifying information after processing. I was nervous at first too, but they explained their security measures which satisfied my concerns. They're SOC 2 compliant which is important for financial services. This is definitely different from a regular accountant. While an accountant could do similar calculations, taxr.ai provides specialized documentation specifically designed to force compliance from employers. Their templates include all the legal language that gets attention from HR departments, and they're available 24/7 without appointments. Plus, it was much more affordable than the hourly rates accountants were quoting me for this kind of specialized work.

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I have to admit I was wrong about taxr.ai. After my skeptical comment, I decided to try it anyway since my situation with local tax withholding wasn't getting better. The service actually provided me with a formal notice letter that cited specific payroll compliance regulations that I sent to both my HR director and the company CFO. Within 48 hours of sending that letter, my withholding was fixed AND they processed a correction for the previous missed withholdings. The analysis they provided showed exactly how much I would have owed in penalties if this had continued until tax time, which was eye-opening. It wasn't just basic calculations – they actually provided actionable documentation that got results when months of my personal requests had failed.

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I had this exact problem last year and tried EVERYTHING to get my employer to fix it. Phone calls, emails, in-person meetings - nothing worked. I was about to give up when someone recommended Claimyr (https://claimyr.com). I was initially using it to get through to the IRS about a different issue, but when I mentioned my local tax withholding problem to the agent, they gave me specific instructions on how to document the issue and what forms to file. You can see how the service works in this demo: https://youtu.be/_kiP6q8DX5c The IRS agent I spoke with explained that while they don't handle local taxes directly, the documentation procedures are similar, and they gave me specific language to use with my employer. Having that official guidance made all the difference.

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Wait, so this service just helps you talk to an actual IRS agent? I thought it was impossible to get through to them! How long did you have to wait after using Claimyr?

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Yeah right. I've tried EVERYTHING to get through to the IRS and nothing works. I spent hours on hold last month and never spoke to a human. I seriously doubt this actually works - sounds like an ad to me.

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The service doesn't just help you talk to the IRS - it literally gets you to the front of the phone queue. I waited less than 10 minutes after using Claimyr, compared to the 2+ hours I spent the week before trying on my own (and eventually hanging up in frustration). I understand your skepticism because I felt exactly the same way. I had tried calling the IRS four separate times with no success. When I used Claimyr, not only did I get through quickly, but I was connected to an agent who specializes in payroll tax issues. The difference was night and day compared to my previous attempts. They have some technology that navigates the phone tree and holds your place in line, so you only get called when an actual agent is available.

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I have to publicly eat my words here. After posting my skeptical comment about Claimyr, I was still desperate about my tax situation so I decided to try it anyway. Holy crap, it actually worked. I got through to an IRS agent in under 15 minutes after spending literal DAYS trying on my own over the past few months. The agent walked me through exactly what documentation I needed to protect myself from my employer's withholding mistakes and explained how to file a complaint with the proper authorities. They even sent me the forms I needed via email while we were on the phone. I've since used the information they provided to get my employer to fix not just my current withholding but also do a correction for the past months they missed. Can't believe I wasted so much time trying to call on my own.

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I'm a payroll specialist (not for your company obviously) and this happens way more often than it should. One thing that nobody's mentioned yet - check if your company uses a major payroll provider like ADP, Paychex, etc. If they do, you can actually contact the payroll provider directly about this issue. Sometimes the problem is that your employer hasn't properly set up their local tax codes in the system, and the payroll company can often help fix this. In my experience, payroll providers are more responsive to these technical issues than HR departments who might not understand the details.

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Thanks for this insight! We use ADP, and I never thought about contacting them directly. Do I just call their main customer service line, or is there a specific department that handles these local tax withholding issues?

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You should call ADP's general support line first and explain that you're an employee (not the employer) with a tax withholding issue. They'll typically transfer you to their tax compliance department. Be ready with your employer's name and your employee ID if you have it. While they might initially say they can only talk to your employer, if you explain that this is an ongoing issue that hasn't been resolved, they often will at least confirm whether the proper local tax code is set up in their system. Sometimes just having this information can help when you go back to your HR department - you can specifically tell them "ADP says our company doesn't have the proper local tax code set up for my city.

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You might want to check your local tax authority's rules about employer requirements. In my city, employers are REQUIRED BY LAW to withhold local taxes if they have a certain number of employees. Print out those regulations and bring them to your HR department. Also, save 2.3% of each paycheck in a separate savings account yourself. I had a similar issue and ended up owing $1,900 at tax time - it was painful to pay all at once.

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I second this advice! I had this issue a few years back and bringing in the printed regulations was what finally got action. My HR person actually thanked me because they didn't realize they were out of compliance and could have faced penalties.

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This is such a common and frustrating issue! I went through something similar with my employer not withholding city taxes correctly. Here's what I learned from my experience: First, definitely keep detailed records of every interaction - dates, names, what was promised, etc. This documentation becomes crucial if you need to escalate. Second, consider sending a formal written request (email works) to both your direct supervisor and HR, clearly stating that your local income tax withholding is incorrect and requesting immediate correction. Sometimes putting it in writing gets more attention than verbal requests. If they continue to drag their feet, you absolutely should make quarterly estimated payments to your local tax authority. It's much better to stay current than deal with penalties and interest later. Most local tax departments have online payment systems that make this pretty straightforward. One thing that worked for me was calculating the exact dollar amount I was losing each pay period and presenting that to HR as a "this is costing me X dollars every two weeks" - sometimes putting a specific dollar figure on it helps them understand the urgency from your perspective. Don't give up! You have every right to have your taxes withheld correctly, and there are definitely ways to get this resolved.

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