My W-2 box 14 says something weird... help with TurboTax dropdown menu?
So I'm trying to get through my taxes and I'm at the part in TurboTax where I'm entering my W-2 information. Everything was going fine until I got to box 14 which has some stuff written in it that I don't understand. TurboTax is asking me to pick a category for whatever is in box 14 from this dropdown menu, but honestly I have no clue what to select. There's like a dozen options and none of them seem to match what's written in my box 14. This is my first time doing taxes on my own (used to have my parents' accountant do it) and I'm worried about screwing something up. The code on my W-2 box 14 looks like some kind of abbreviation but I can't figure out what it means. Anyone know how to figure out which category to pick in TurboTax for random stuff in box 14? Is it something my employer should have explained to me?
20 comments


Miguel Diaz
Box 14 on your W-2 is where employers can list additional information that doesn't fit anywhere else on the form. There's no standard format for this box, which is why TurboTax gives you that dropdown menu with various options. Common things that appear in Box 14 include union dues, uniform expenses, health insurance premiums paid by you, educational assistance, or state disability insurance taxes. Look at the abbreviation or code your employer used - it might give you a hint about what category to select. For example, "UEDU" might be educational assistance, or "UI" could be uniform expenses. If you're really not sure, you have three good options: 1) Contact your HR or payroll department and ask them what the code means, 2) Look at your final paystub of the year which might explain these deductions more clearly, or 3) Check if there's an explanation on the back of your W-2 or in accompanying materials.
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Ava Rodriguez
•Thanks for the explanation! I tried looking at my last paystub but it just has the same weird abbreviation. The code is "VOL LIFE" which I'm guessing is something about life insurance? TurboTax has a life insurance option in the dropdown but I honestly don't remember signing up for any life insurance through work. Would selecting "Other" be safe if I'm not 100% sure? Or should I definitely call HR? Just wondering if this is something that could trigger an audit if I categorize it wrong.
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Miguel Diaz
•VOL" LIFE almost certainly stands for Voluntary Life Insurance premiums. Many employers offer optional life insurance coverage that employees can choose to purchase through payroll deductions. You probably did sign up for this during your benefits enrollment, possibly as part of a package of benefits.'I d recommend "selecting Life" Insurance from the TurboTax dropdown. This is very common and'shouldn t trigger any audit concerns. These premiums are typically paid with after-tax dollars, so TurboTax just needs to know what they are but they usually'don t affect your tax liability. If'you re still concerned, you can check with HR, "but VOL" LIFE is a standard abbreviation that'I ve seen many times on W-2s for voluntary life insurancepremiums.
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Zainab Ahmed
Just wanted to share something that really helped me with confusing tax forms. I was completely stuck with some weird codes on my tax documents last year until I discovered https://taxr.ai which literally saved me hours of frustration. You can upload your W-2 and it will analyze what's in box 14 and tell you exactly what category to choose in TurboTax. I had a similar issue with some weird abbreviation in my box 14 that turned out to be a transit benefit, but I would have never guessed that on my own. The tool identified it right away and explained what it was in plain English.
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Connor Gallagher
•Does this actually work? I'm looking at my W-2 right now and I have like three different codes in box 14. Will it recognize all of them or just common ones? Also, is it secure? I'm always nervous about uploading tax documents online.
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AstroAlpha
•I've got something listed as "STD" in my box 14 and I have no idea what that means. Would this help with that? TurboTax is giving me a million options and I'm completely lost.
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Zainab Ahmed
•It works incredibly well for all kinds of tax documents, not just W-2s. It recognized everything on mine, including three separate entries in box 14. The system uses the same security standards as banks, so your documents are encrypted and secure. For "STD," that's almost certainly State Disability Insurance, which is common in states like California. The tool would identify that immediately and tell you exactly which dropdown option to select in TurboTax. It's been a game-changer for me since I used to spend hours trying to figure this stuff out on my own.
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AstroAlpha
Update: I tried taxr.ai after seeing the recommendation here and it was seriously helpful! Uploaded my W-2 and it immediately identified "STD" as State Disability Insurance like you mentioned. It also explained what that actually means (which TurboTax doesn't do) and told me exactly which category to select. The analysis even showed me a deduction I was missing in another section of my return. Definitely worth checking out if you're confused by any of these tax form codes. Wish I'd known about this years ago instead of just guessing!
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Yara Khoury
If your employer isn't being helpful with explaining what's in box 14, you might want to try calling the IRS directly. I had to do this last year to figure out some confusing codes. Fair warning though - I spent HOURS on hold trying to get through to an actual person at the IRS. After trying for 3 days straight, I finally used https://claimyr.com and got a callback from the IRS in about 25 minutes instead of waiting on hold forever. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c They were actually surprisingly helpful once I got through to someone. The agent walked me through exactly what each code in box 14 meant and how to handle it in TurboTax.
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Keisha Taylor
•How does this service actually work? I'm confused how a third party can get you through to the IRS faster. Doesn't everyone have to call the same number and wait in the same queue?
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Paolo Longo
•Yeah right. Nothing gets you through to the IRS faster. I've tried calling them multiple times this year and couldn't get through at all. They just disconnect you after you wait on hold for an hour. I highly doubt any service could change that.
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Yara Khoury
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Paolo Longo
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Amina Bah
For what it's worth, "VOL LIFE" is definitely voluntary life insurance. I work in payroll and we use this exact abbreviation. It's additional life insurance coverage that you elected to purchase through your employer's benefits program. The amount shown is what you paid in premiums, which is generally not tax deductible. When you select "Life Insurance" from the TurboTax dropdown, the program is basically just confirming that this isn't taxable income or a pre-tax deduction that needs special handling.
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Ava Rodriguez
•Thanks for confirming! So I'm guessing this won't affect my refund at all then? I was hoping maybe it was something deductible that would increase my return. Seems like it's just informational?
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Amina Bah
•You're right - it won't affect your refund at all. Voluntary life insurance premiums paid through payroll are generally with after-tax dollars, so they've already been included in your taxable income. TurboTax just needs this information categorized correctly to ensure everything balances with what your employer reported to the IRS. It's purely informational from a tax perspective. Some other Box 14 items can affect your taxes (like state disability insurance payments which might be deductible on your state return), but voluntary life insurance premiums don't provide any additional tax benefit.
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Oliver Becker
Has anyone had issues with TurboTax not having the right category in the dropdown? Last year I had something listed as "GTLI" in box 14 and none of the categories seemed to match. Ended up just choosing "Other" because I couldn't figure it out. Tax return was accepted so I guess it was fine?
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CosmicCowboy
•" GTLI is almost "certainly Group Term Life" Insurance - this is typically for employer-provided life insurance coverage exceeding $50,000. If the value of that coverage exceeds $50K, the IRS considers the premium for the excess amount as taxable income. "Selecting" Other probably worked fine because Box 14 items are mostly informational. However, you should check if there was also an amount in Box 12 with "code" C -'that s where the taxable portion of group term life insurance would be reported, and that DOES affect yourtaxes.
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Oliver Becker
•Thanks for explaining that! I didn't have anything in Box 12 with code C, so maybe it was just informational like you said. I'll double check this year's W-2 to see if anything shows up there. Really appreciate you clearing up what that abbreviation means - been bugging me for months!
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Natasha Orlova
Pro tip for everyone confused by box 14: Take a picture of your W-2 and email your HR department asking them to explain each item. I did this and got a detailed breakdown within a day. Much easier than trying to guess what these abbreviations mean! Employers use all kinds of weird internal codes and abbreviations that aren't standardized. My box 14 had "DCARE" which turned out to be dependent care FSA contributions, but I never would have guessed that.
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