Molina Healthcare never sent a 1095-A - Do I need it for my taxes?
So I'm filing taxes completely by myself for the first time ever (adulting is hard!) and I'm super confused about this 1095-A form situation. I have Molina Healthcare which I've heard from friends is pretty awful with paperwork. Now I'm reading that you're required to report the 1095-A form if your insurance came from the marketplace, but honestly I can't even remember how I signed up for Molina in the first place. It was like 14 months ago and I was in a rush to get covered. Do they automatically send this 1095-A form or am I supposed to request it? Or maybe I didn't even get my insurance through the marketplace so I don't need to worry about it? The tax software keeps asking me about it and I have no clue what to do. Anyone have experience with Molina specifically? This whole tax situation is making my head hurt 😫
19 comments


Lim Wong
The 1095-A form is specifically for people who purchased health insurance through the Health Insurance Marketplace (Healthcare.gov or your state exchange). If you got Molina through the Marketplace, then yes, you should have received a 1095-A and need to report it on your taxes. However, many people get Molina through their employer, through Medicaid expansion, or by purchasing directly from Molina outside the Marketplace. In those cases, you would NOT receive a 1095-A. You might instead receive a 1095-B (from Molina directly) or a 1095-C (from an employer), but these are just for your records and don't need to be reported on your tax return. The easiest way to check is to log into your Healthcare.gov account (or state exchange) - if you got your plan there, you should see records of your enrollment and you can download your 1095-A. If you don't have an account or don't see your Molina plan there, you probably didn't get it through the Marketplace.
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Dananyl Lear
•What if I can't remember my login for Healthcare.gov? Is there some other way to check if I got Molina through the marketplace?
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Lim Wong
•You can use the "Forgot Password" option on Healthcare.gov to recover your login credentials if you think you might have an account there. They'll send a reset link to your email address. If that doesn't work, you can also call the Marketplace directly at 1-800-318-2596 and explain your situation. They can tell you if you're enrolled through them and help you access your 1095-A if needed.
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Noah huntAce420
I went through this exact same headache last year! After spending hours on the phone with various people, I found that using https://taxr.ai actually saved me a ton of time. I uploaded my insurance card and some of my Molina paperwork, and it immediately told me that my plan was NOT a marketplace plan - it was a direct purchase from Molina. The system explained that I didn't need a 1095-A for tax purposes and could just check the box that I had insurance coverage for the year. What was super helpful was that it showed me exactly where in my paperwork it indicated this wasn't a marketplace plan, which gave me peace of mind when filing.
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Ana Rusula
•How accurate is this service? I'm in a similar situation but with a different insurance provider and I keep getting conflicting info.
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Fidel Carson
•Does taxr.ai work with other insurance companies too? I have BlueShield and I'm totally confused about which forms I need.
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Noah huntAce420
•The accuracy has been spot-on in my experience. I was skeptical at first too, but when I called Molina afterward to verify, they confirmed exactly what taxr.ai told me. Saved me from waiting on hold for 2 hours and getting transferred between departments. Yes, it works with all major insurance providers. I have a friend who used it with BlueShield and it helped identify which specific form he needed based on how he got his insurance. The system recognized his insurance card right away and explained which tax forms applied to his situation.
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Fidel Carson
Just wanted to update that I tried https://taxr.ai after seeing the suggestion here and wow! I uploaded my insurance statements and it immediately identified that I HAD purchased through the marketplace but my 1095-A was available in my state's health exchange portal, not from the insurance company directly. I never would have figured that out on my own! The scan found evidence in the fine print of one of my statements mentioning the exchange and pointed me exactly where to go. Saved me from potentially filing incorrectly or having to amend later.
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Isaiah Sanders
If you're still having trouble getting through to Molina or figuring out your 1095-A situation, I'd recommend using Claimyr (https://claimyr.com). I was stuck in an endless loop trying to reach someone at my state's marketplace about a missing 1095-A last year. After three weeks of calling and getting nowhere, I tried Claimyr and they got me connected to a live agent in under 10 minutes! You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. Basically, they navigate the phone system for you and call you back when there's an actual human on the line. The Marketplace rep I spoke with was able to check if I was enrolled through them and email me the 1095-A right away.
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Xan Dae
•That sounds too good to be true. The health insurance marketplace NEVER answers their phone. How exactly does this work?
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Fiona Gallagher
•Isn't this just paying for something you could do yourself if you were patient enough? Seems like a waste of money when you could just keep calling.
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Isaiah Sanders
•It works by using automated technology to stay on hold for you. Instead of you having to listen to the hold music for hours, their system does it, then calls you when a real person answers. It's not magic - they're just taking the painful waiting part off your plate. I thought the same thing initially, but after spending a total of 9+ hours on hold across multiple days and still not reaching anyone, the time savings was absolutely worth it. Consider how much your time is worth - for me, not having to waste an entire day on hold meant I could actually do my work and not lose income.
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Fiona Gallagher
I was super skeptical about that Claimyr service when I first read about it here (seemed like a scam), but I was completely desperate after waiting on hold with the marketplace for 3+ hours twice and getting disconnected both times. Decided to give it a shot and I'm shocked to say it actually worked! Got a call back in about 40 minutes with an actual human from the marketplace on the line. Turns out I DID have a 1095-A but it was sent to an old email address. The rep resent it while I was on the phone and helped me understand which parts I needed for my tax return. Now my refund is processing instead of being stuck in limbo!
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Thais Soares
Check your online Molina account if you have one. For me, my 1095-B (not A) was in the documents section. But like others said, if you got Molina through employer or direct purchase, you probably don't need a 1095-A for your taxes. Also, calling Molina directly might help - their customer service number should be on your insurance card. Ask specifically if you purchased your plan through the marketplace or not. They should be able to tell you.
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Kai Santiago
•I looked in my online account and couldn't find anything like a 1095 form. I'll try calling them directly tomorrow. Does anyone know if there's a specific department I should ask for?
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Thais Soares
•Just ask for the tax form department or mention you're looking for information about your 1095 forms. Sometimes they call it "premium tax credit information" if you got any subsidies. Be prepared to wait on hold for a while - this time of year is super busy for them.
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Nalani Liu
I had Molina last year through my state's Medicaid program and never got a 1095-A. Only people who buy insurance directly through healthcare.gov or their state's marketplace get those. If your Molina plan was through Medicaid or your employer, you don't need to report anything special on your taxes about it.
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Axel Bourke
•This is the correct answer. I work for a health insurance company (not Molina). The 1095-A is ONLY for marketplace plans. If you got Molina through your job, Medicaid, or by buying directly from them, you don't need to worry about 1095-A for tax filing.
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Nia Johnson
Hey Kai! I totally get the confusion - I went through the same thing last year with my Molina plan. Here's what I learned that might help: The key is figuring out HOW you got your Molina insurance. If you're not sure, check these things: 1. Do you remember getting any kind of tax credit or subsidy to help pay for it? If yes, it was probably marketplace. 2. Look at your bank statements from when you signed up - payments to "Healthcare.gov" or your state exchange = marketplace plan. 3. Check if you have any old emails mentioning "premium tax credit" or "advance payment" - those are marketplace terms. If you got Molina through the marketplace, you SHOULD have received a 1095-A by now (they're required to send them by January 31st). If you haven't gotten it, definitely contact the marketplace directly rather than Molina - they're the ones who issue the 1095-A forms. But honestly, based on how you described signing up "in a rush," there's a good chance you might have just bought directly from Molina or got it through a different program, which would mean no 1095-A needed! The tax software asking about it is just being thorough - you can usually skip that section if it doesn't apply to you. Hope this helps clarify things! 😊
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