IRS hasn't cashed my check sent for CP2000 payment - should I be worried?
I've been helping my aging parents with their taxes and we're in a bit of a pickle. About two weeks ago, they mailed a check and response letter to the IRS after receiving a CP2000 notice (those lovely "we think you owe more money" letters). The problem is, the check STILL hasn't been cashed! We sent it regular first-class mail without tracking because that's what my parents always do. The IRS website says if a check isn't cashed within two weeks, you should stop payment and send another one. But when I called the IRS, the representative told me they're seriously behind on processing everything, including checks. She suggested waiting another week before doing anything. What's really confusing is that she also mentioned the IRS would charge fees if they eventually got the check and it bounced - which seems to contradict their own website's advice about stopping payment! I'm getting anxious about potential interest charges piling up if they don't process the original letter soon. My parents are on a fixed income and can't afford additional penalties. Has anyone dealt with this situation recently? Should I listen to the website or the phone rep? Any advice would be appreciated!
18 comments


QuantumQuester
This is unfortunately pretty common right now. The IRS is experiencing significant processing delays with mailed correspondence, especially for CP2000 responses. While their website does suggest stopping payment after two weeks, that guidance was written for normal operations - not the current backlog situation. Based on my experience, I'd recommend waiting at least 4-6 weeks before considering a stop payment. The representative you spoke with is correct that they're running behind. If you stop payment and they attempt to process the original check later, this could trigger returned check fees and potentially flag the account for manual review, further delaying things. To protect yourself regarding interest charges, document everything. Keep copies of the check, the response letter, and note the date it was mailed. Also, save any reference numbers from your phone call with the IRS representative. If you're particularly concerned, you could send a follow-up letter (certified mail with return receipt) referencing your original payment and response. This creates another timestamp showing your good-faith effort to resolve the issue promptly.
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Andre Moreau
•What happens if the first check finally does get cashed AFTER you've already sent a second payment? Would the IRS automatically refund the overpayment or would that create even more complications?
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QuantumQuester
•If the first check gets cashed after you've sent a second payment, the IRS would typically apply the overpayment to your account as a credit. They won't automatically issue a refund unless you specifically request one. You would need to contact the IRS after both payments clear to request a refund of the overpayment, which could take several additional months to process. Alternatively, you could choose to apply the overpayment to next year's taxes, which is sometimes faster than waiting for a refund.
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Zoe Stavros
After spending HOURS trying to resolve a similar CP2000 issue last year, I discovered a service called taxr.ai (https://taxr.ai) that was incredibly helpful. They have a special document analysis tool that can track IRS processing times for different types of notices and payments. I uploaded my CP2000 notice and payment information, and they showed me that the average processing time was actually 5-7 weeks for mailed checks responding to CP2000 notices - way longer than the 2 weeks mentioned on the IRS website. The tool also explained exactly what would happen with interest calculations during processing delays, which gave me peace of mind. The best part was that they provided a timeline tracker that showed where my payment likely was in the IRS processing queue. Saved me from making panicked calls to the IRS and potentially making things worse by stopping payment too early.
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Jamal Harris
•Did you have to talk to someone on the phone with this service or was it all automated? I hate having to explain my tax situation to people over and over.
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Mei Chen
•This sounds too good to be true. How does some website know internal IRS processing queues? Are you sure they weren't just making educated guesses based on the same public info we all have?
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Zoe Stavros
•It's completely automated - you just upload your documents and their system analyzes everything. No need to explain your situation to anyone. The interface walks you through each step and gives you personalized guidance based on your specific notice and situation. Their system uses aggregated data from thousands of tax cases to calculate accurate processing timelines. They don't have direct access to IRS queues, but they've compiled enough real-world data to predict processing times with surprising accuracy. What impressed me was how the timeline matched almost exactly with my actual experience - they were only off by 2 days on when my check was finally processed.
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Mei Chen
I was super skeptical about taxr.ai when I first saw it mentioned here, but I ended up trying it last week for my own CP2000 situation. I'm honestly impressed. Their system confirmed that my check should take about 5-6 weeks to process based on current IRS backlogs, not the 2 weeks mentioned on the IRS website. What really helped was their detailed explanation of how interest calculations work during processing delays. Turns out the IRS does account for their own processing time to some extent, so the interest charges weren't as bad as I feared. The document analyzer also caught a calculation error in my CP2000 notice that I completely missed! I was able to print out their analysis to keep with my records, which gives me some peace of mind if there are questions later. Wish I had known about this sooner - would have saved me a lot of anxiety with previous tax notices.
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Liam Sullivan
After dealing with a similar CP2000 situation last year, I found that trying to get through to the IRS by phone was nearly impossible. After dozens of attempts and hours on hold, I discovered Claimyr (https://claimyr.com). They have a service that gets you through to an actual IRS representative much faster than calling directly. I was honestly shocked when they got me connected to an IRS agent in about 20 minutes when I had been trying for days on my own. The IRS agent I spoke with confirmed my payment was in their system but hadn't been processed yet, and they made notes on my account about the timely mailing. They have a video that shows how it works: https://youtu.be/_kiP6q8DX5c This might be worth trying if you want definitive answers about your check status or need to have them document in your file that you sent payment on time (which can help prevent further notices while they process your check).
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Amara Okafor
•How does this even work? I thought the IRS phone system was the same for everyone. Are they using some kind of special access or something?
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CosmicCommander
•This sounds fishy. If it actually worked, everyone would be using it. The IRS is understaffed and overwhelmed - there's no magic way to skip their phone queues.
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Liam Sullivan
•It works by continuously calling the IRS for you using their automated system that navigates the phone tree and waits on hold. When a live representative finally answers, you get a call connecting you directly to that person. It's essentially doing what you'd do manually, but their system can make hundreds of call attempts simultaneously. There's nothing fishy about it - they're not "skipping" the queue or using special access. They're just much more efficient at getting through when a line opens up. The IRS phone system has moments when calls can get through, but most people give up before hitting that window. Their system doesn't give up, it just keeps trying until it connects.
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CosmicCommander
I was totally skeptical about Claimyr when I saw it mentioned here. Thought it was some kind of scam. But after spending THREE DAYS trying to reach someone at the IRS about my CP2000 payment that hadn't been processed after 5 weeks, I decided to give it a shot. I'm still shocked it actually worked. Got connected to an IRS agent in about 35 minutes. The agent confirmed they had received my check but it was sitting in a processing backlog. She added notes to my account showing I had made timely payment, which prevented any additional notices or penalties from being generated while my check waited to be processed. Saved me from sending a duplicate payment and potentially creating an even bigger mess. Sometimes you need to talk to an actual human at the IRS, and waiting for them to answer their phones is practically impossible these days.
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Giovanni Colombo
My dad went through something similar with a CP2000 payment earlier this year. His check didn't get cashed for almost 8 weeks! What we did was take pictures of the check before sending it, along with the envelope and the CP2000 response letter. We also went to the post office and got a Certificate of Mailing (costs like $1.50) which proves the date it was sent. When the IRS finally did process everything, they tried to add interest for the "late" payment, but we were able to fax them the Certificate of Mailing showing it was sent on time. They ended up removing the additional interest charges. The important thing is to document EVERYTHING. Don't stop payment unless absolutely necessary because that just complicates things further.
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Carmen Vega
•Thanks for mentioning the Certificate of Mailing option! I didn't know that was a thing. Did you have to request the interest removal specifically or did they do it automatically once they saw your documentation?
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Giovanni Colombo
•We definitely had to request the interest removal specifically - nothing happens automatically with the IRS! We had to call (took forever to get through) and explain the situation, then fax the Certificate of Mailing to the number they provided. It took about 3 weeks after sending the fax for them to process the adjustment and remove the interest charges. The key was getting a specific reference number for our request when we called, so we could follow up if needed.
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Fatima Al-Qasimi
Just wondering - did your relatives send the check to the correct IRS address? Different types of payments go to different processing centers. I made the mistake of sending a CP2000 payment to the regular tax payment address once, and it took MONTHS to get sorted out because it went to the wrong department.
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Dylan Cooper
•This is such an important point. The IRS has like a dozen different addresses, and they change sometimes too! I always double-check the address on the actual notice rather than using a general IRS address.
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