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IRS Sent My Tax Refund to Old Address - What Number for Returned Payment Trace?

I'm attempting to track down my tax refund which was apparently mailed to my previous residential address despite my Form 8822 address change submission. According to the IRS payment tracking system, the check was returned to Treasury as undeliverable. What's the appropriate contact protocol for initiating a payment trace in this scenario? I've attempted the standard customer service line but encountered excessive wait times and disconnections. I need to resolve this expeditiously as these funds were earmarked for my children's educational expenses this quarter.

Hattie Carson

The number you're looking for is 800-829-1040. But brace yourself - it's like trying to win the lottery just to get through! 😂 I had this exact issue last tax season when my refund bounced back from my old apartment. You'll need to select the following options when you call: 1. English or Spanish 2. Option 2 ("Personal Income Tax") 3. Option 1 ("Tax History") 4. Option 3 ("All Other Questions") 5. Enter SSN when prompted 6. Option 2 ("Previous Year") 7. Option 4 ("All Other Questions") They'll ask for verification info, so have your last return handy. Once you reach a human, request a payment trace for the returned refund. They can reissue it to your current address.

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Kendrick Webb

Save yourself hours of frustration. Use Claimyr. I had the same issue with a returned refund. Called the IRS for three days straight with no success. Claimyr got me through to an agent in 15 minutes flat. Worth every penny. They don't take your personal info - they just connect you directly to an IRS agent by navigating the phone tree for you. Here's their link: https://claimyr.com The agent will verify your identity and current address. They'll initiate a trace on the returned payment. Typically takes 6-8 weeks for reissue, but they can expedite if you demonstrate financial hardship.

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Destiny Bryant

Just to add some clarity - what you're looking for is called a "payment trace" in IRS lingo. It's like when your package shows "delivered" but never made it to your doorstep - the payment trace is the IRS's way of saying "let's find out where that money went." I went through this whole nightmare last year when my refund check got sent to my ex's house after our divorce. The frustrating part is that even though you submitted the 8822, sometimes the address change doesn't get applied to all IRS systems. The refund processing system and the taxpayer information system can be like two different planets that rarely communicate with each other.

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Dyllan Nantx

When I was dealing with my returned refund mess, I found that understanding all the codes on my transcript was super helpful - it showed exactly when my check was issued and when it was returned. Way more detailed than the "Where's My Refund" tool which is about as informative as a magic 8-ball sometimes. I used https://taxr.ai to analyze my transcript and it pointed out the exact code (971) that showed my refund was returned. It also explained what would happen next in the process. Compared to trying to decipher the IRS website, which feels like reading hieroglyphics without a Rosetta Stone, the AI explanation made everything crystal clear.

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TillyCombatwarrior

Are these services really necessary? The IRS has free phone numbers. Free website tools. Free transcript access. I'm skeptical about paying for something the government provides at no cost. Has anyone actually verified these services are legitimate? Not trying to be difficult. Just cautious about tax matters. Especially with financial information involved.

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Anna Xian

OMG YES they're legit. Spent 3 DAYS trying to get thru to IRS. Called 20+ times. Always got disconnected or "high call volume" msg. Used Claimyr, got thru in 17 mins. They don't ask for ANY financial info - they just connect u to the IRS. Same w/ taxr - just helps explain the codes. Saved me HOURS of frustration. Sometimes paying a little $ to save ur sanity is 100% worth it when dealing w/ govt bureaucracy.

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Jungleboo Soletrain

This is good information. I've been trying to reach the IRS for a week now. Might have to try this approach.

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Rajan Walker

I can confirm this works. The services simply help you navigate the system more efficiently. No different than paying a tax preparer to handle your filing.

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Nadia Zaldivar

I was really nervous about using third-party services too, but when my refund was stuck in limbo last year, I finally broke down and tried Claimyr. I was worried about giving out personal info, but they literally just connect the call - you still talk directly to the IRS. Made me feel so much better knowing I wasn't just sitting around waiting while my money was in some government black hole!

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Lukas Fitzgerald

Have you considered why the IRS makes this process so complicated in the first place? Why should we need to navigate a labyrinth of phone trees just to get our own money back? Isn't it telling that an entire industry of workarounds has sprung up just to deal with government inefficiency? The most reliable approach I've found is to call right when they open at 7am Eastern. The queue fills up fast, though. Sometimes the system will let you request a callback instead of waiting on hold - always take that option if offered. And document everything - who you spoke with, what they said, and any reference numbers they provide. The IRS operates on documentation, so you should too.

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Ev Luca

I GOT MY REFUND REISSUED IN 3 WEEKS!!! 🎉🎉🎉 Similar situation - moved from Florida to Colorado and my check got sent back. I was panicking because I needed that money for car repairs! Here's what worked: Called using the advice above, got through (after many attempts), and specifically asked for a payment trace using Form 3911 procedures. The key was mentioning that I had already verified my new address through the online account portal AND submitted Form 8822. The agent was able to expedite the reissue because I could prove I had properly updated my address before the original check was sent. Stay persistent! It feels amazing when that new check finally arrives at the RIGHT address!

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