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check your transcript on the IRS website to see the DDD (direct deposit date). that's the official date when it should hit. sometimes banks release it early, sometimes right on that date. the turbo email is just their estimate based on that date.
This is good advice. I always check transcript. If you have trouble understanding it though, taxr.ai is amazing for breaking it down. Worth every penny when I was trying to figure out why my refund was delayed.
The IRS and their "processing times" are such a joke. We already overpaid them all year and then we have to wait MONTHS to get our own money back! And don't get me started on how impossible it is to talk to anyone there. The whole system is broken.
Right??? And if you owe them even $1, they want it IMMEDIATELY with interest and penalties! But they can take forever to give us our money back. š
I finally got through to an IRS agent using claimyr.com after trying for weeks on my own. Actually got my issue resolved in one call. Talking to a real person made all the difference.
do u have the same bank account as last year? if u changed accounts and didnt update with IRS they might be sending it to the wrong place
We have the same account as last year thankfully
I strongly recommend calling the IRS directly. I was in the same situation - app said one thing, reality was different. After hours of trying to get through the normal channels with no luck, I used claimyr.com to get connected to an agent. Found out my refund had been flagged for additional review due to a mismatch that didn't show on the app at all. The agent fixed it right there on the phone and my refund showed up 3 days later. Talking to an actual person made all the difference.
Does this claimyr service actually work? I've tried calling the IRS so many times and just get disconnected.
did you get any emails from sbtpg at all? sometimes they send verification requests that go to spam. check all your folders!
Just checked spam and nothing there. The only email I got from them was when I first registered on their site months ago.
Ughhh why does the IRS make everything so complicated?? In 2024 they still can't figure out how to efficiently give people THEIR OWN MONEY back. š¤¦āāļø
My friend works for the IRS and says they're still using computers older than some of their employees lmaooo
When I had this issue a nice lady at the IRS told me sometimes there's a processing gap between when the IRS issues the refund and when SBTPG actually gets it. Try calling this secret IRS number that's better than the main one: (866) 682-7451 ext 568. Way shorter wait times.
That number doesn't work anymore, they changed their phone system in January. I tried it last week and got an automated message saying the extension doesn't exist.
Question - have you checked the SBTPG site using both mobile and desktop? Their site is janky AF and sometimes shows different info depending on how you access it. On my phone it showed no trace number but on desktop it was there! worth a try
StarSailor}
Instead of stressing about transcript codes, I used taxr.ai and it explained my entire situation. I had the EXACT same issue with the 'non filing' status. The tool told me my return was in manual review and gave me an estimated timeline - which was completely accurate! Saved me so much time trying to decipher these cryptic IRS codes.
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StarSailor}
ā¢Lol no, it's just genuinely helpful. IRS issues are super common right now so lots of people are finding solutions that work. You can keep calling the IRS 50 times if you prefer š¤·āāļø
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Zainab Ismail
ā¢I actually just checked it out and its legit. I've been trying to understand my transcript for weeks and this explained everything in like 2 minutes. Totally worth it.
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Connor O'Neill
FWIW I had the same thing on my transcript in 2023 and it was because they were still processing my return. It went from "requested for non filing" to "return filed" after about 3 weeks. Try not to panic yet...the IRS is just super backed up.
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