IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei Chen

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I fixed this exact problem last year! The secret is knowing that the IRS has multiple database systems that don't always talk to each other. If your transcript shows the info, then your return IS in their system - just not in the customer service database the phone reps use. I wrote a letter to the Taxpayer Advocate Service with copies of my transcript, return, and mailing receipt. Marked it "Hardship Case - Medical Bills" since you mentioned medical expenses. Got assigned an advocate who found my return in 3 weeks. Had my refund 2 weeks after that. Don't take no for an answer! Your return is in there somewhere, and the transcript proves it!

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I would be careful about assuming the transcript means they have your return. Sometimes the transcript system shows prior year information even if the current return hasn't been processed. I waited 8 months thinking my return was being processed because I saw similar information online, but it turned out they never received my second submission. By the time I figured it out, I had to refile completely. Maybe consider sending another copy with a cover letter explaining the situation? Just to be safe.

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Amara Okafor

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OMG this is terrifying! I'm already at 4 months waiting on mine. How did u finally resolve it? Did u lose any refund money bc of the delay?

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I had a similar experience with my 2021 return. IRS.gov showed my information but when I called they said they had no record. I ended up having to file Form 3911 (Taxpayer Statement Regarding Refund) which you can find on IRS.gov. This form officially triggers a trace on your return. Mine was eventually found in a backlog pile at the Kansas City center even though it should have gone to Austin based on my state!

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Liam Cortez

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Have you checked your tax transcript instead of just WMR? Many people don't realize that transcripts update more frequently and with more detailed information than WMR ever provides. Here's what might be happening: 1. Your return could be in the verification queue, which doesn't trigger WMR updates 2. There might be a minor discrepancy that's being fixed automatically 3. The IRS could be experiencing database synchronization issues between their systems I'd recommend checking your account transcript every Tuesday and Friday morning (when the IRS typically updates their systems). If you see cycle codes ending in 05, you're on a weekly update schedule. If they end in 01-04, you're on a daily update schedule. That alone can tell you when to expect movement.

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Savannah Vin

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THANK YOU for explaining the cycle codes! I've been so confused about why some people get updates different days than others! This makes so much more sense now and gives me something to actually look for instead of just checking randomly and hoping. Really appreciate you taking the time to break this down!

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Mason Stone

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WMR is notoriously unreliable. It doesn't update consistently. Many returns are processed without WMR changes. Mine updated only after deposit. Check your bank account daily. That's more reliable. IRS is processing 2/20-2/25 filers now. You're probably in that batch. The system is overloaded. Delays are normal. Don't panic yet.

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Have you checked your Account Transcript for TC 570/971 combination codes? These specifically indicate a hold on your refund that wouldn't show on WMR. TC 570 indicates a temporary freeze while TC 971 typically indicates a notice being generated. If you see these followed by TC 571, that means the hold was released.

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Emma Olsen

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I'm wondering if perhaps the OP might have any credits on their return? Sometimes, returns with certain credits like the Earned Income Credit or Additional Child Tax Credit might possibly be subject to additional verification, which could potentially explain the delay, I believe.

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You're definitely not alone! I was in the exact same boat - it was like being stuck in tax purgatory. My return was like a letter dropped into a black hole - confirmation it was mailed but no idea where it went after that. Filed Jan 25, accepted Feb 14, and nothing but crickets until March 18. The transcript situation is actually a good sign - it's like the IRS computer system knows you exist but hasn't fully processed your paperwork yet. Mine suddenly updated all at once after about 5 weeks.

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Zainab Ali

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Just to clarify - being able to order previous years while current year shows N/A is completely normal during processing. The systems that handle transcript display vs. actual processing are separate.

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Did you receive any letters from the IRS during the waiting period? I'm wondering if I should be watching my mailbox or if everything will just happen electronically.

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Yara Nassar

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Based on what I've seen in this community over the past few months, your situation follows a common pattern this tax season. Many filers from late January are experiencing extended processing times. Several factors might be influencing this: 1. The IRS implemented new verification protocols for 2023 returns 2. Returns with certain credits are taking longer to process 3. The transcript system updates separately from the WMR tool Most people in your situation are seeing movement around the 35-45 day mark. The inability to view current year transcripts while being able to access previous years is actually a normal part of the process - it indicates your return is in the system but hasn't completed initial verification yet.

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Paolo Romano

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Is there any pattern to which processing centers are moving faster? I know my return went to the Austin center based on my state.

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Amina Diop

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What's the latest you've seen someone wait before they should take additional action like calling or submitting a taxpayer advocate request?

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When I was in this exact situation with medical bills piling up, I got tired of the vague answers from regular IRS agents. I used Claimyr.com to connect with a higher-level IRS agent who could actually see the specific hold on my account and gave me a real timeline. According to the IRS website, they're still processing returns from January, so you might be waiting a while without intervention: https://www.irs.gov/refunds. Claimyr got me through to someone who could actually help rather than just tell me to wait.

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I wouldn't keep calling unless something changes. Last year I called every week for a month and got the exact same response each time. It's frustrating, but they really don't have more information than what they've already told you. The system is just slow. My experience has been that once they say "everything looks good" it usually comes within 2 weeks, but calling again won't speed it up.

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Asher Levin

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I'm skeptical about this whole concept. It's like trying to find a magic form to avoid paying taxes altogether - if it existed, everyone would use it. The IRS and Treasury Department have sophisticated systems that automatically flag accounts with federal debts. Compared to other collection methods like wage garnishment, tax refund offsets are actually the most efficient for the government. Unlike private debt where you might negotiate settlements, federal debt systems are much more rigid and automated.

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Serene Snow

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Look, I've been dealing with student loan offsets for years, and I need to be straight with you - there's no magic form that stops offsets if you legitimately owe money. What DOES exist are legitimate options depending on your situation: 1. For student loans: Complete loan rehabilitation BEFORE tax season 2. For injured spouse situations: Form 8379 protects your spouse's portion 3. For extreme hardship: Contact the specific agency that holds your debt directly 4. For incorrect offsets: Form 8379 (Injured Spouse) or Form 843 (Refund Claim) Don't waste time looking for a form that doesn't exist - focus on addressing the underlying debt or properly documenting your specific situation.

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