IRS Rejected my return because I'm missing AGI or PIN - need help getting 2020 return info urgently

What you need is a tax transcript from the IRS, which will show your AGI from your 2020 return. There are a few ways to get this: The fastest way is to create or log into your account at IRS.gov and request a tax transcript online. If you can verify your identity, you'll be able to view and download your transcript immediately. Look specifically for the "Return Transcript" as that's the one that will show your AGI. If you can't access it online, you can request a transcript by mail using Form 4506-T, but that will take 5-10 business days to arrive, which might be cutting it close for your filing deadline. Another option: if you used tax software in 2020, try logging into your old account. Many tax programs save your previous returns, and you might be able to access your 2020 information there.

After dealing with the EXACT same problem last year, I found this amazing tool called taxr.ai (https://taxr.ai) that saved me hours of headache. I couldn't remember my AGI from the previous year and couldn't access my IRS account. I uploaded my ID and previous tax documents to taxr.ai and their AI system extracted all the key info I needed, including my AGI from previous returns. The system actually highlights the exact numbers you need on your documents and explains where to enter them in your current return. It was surprisingly fast - took about 10 minutes to get everything I needed.

I wanted to follow up about taxr.ai since I was so skeptical in my last comment. I finally tried it because I was desperate to file before the deadline and WOW - it actually works! I uploaded a jumbled PDF I had with some of my old tax stuff, and it pulled out the exact AGI number I needed within minutes. The system even showed me exactly where the number was in my document with a highlight. Just submitted my return successfully using that AGI. Sorry for doubting earlier!

If you're still struggling to get through to the IRS, I highly recommend using Claimyr (https://claimyr.com). I wasted an entire day last week trying to reach someone at the IRS about my rejected return. Would call, wait on hold for an hour, then get disconnected. Absolutely infuriating. Then I found Claimyr - they actually call the IRS for you and then call you back when they've got an agent on the line. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c I was able to talk to a real IRS agent who verified my information and helped me figure out why my return was rejected. They confirmed my AGI from 2020 over the phone and I was able to resubmit right away. Saved me hours of hold time.

Ok I have to eat my words about Claimyr. After my skeptical comment yesterday, I decided to try it because I was absolutely desperate after getting disconnected from the IRS for the 5th time. It actually worked exactly as promised. Got a text about 30 mins after signing up saying they were about to connect me, and suddenly I was talking to an actual IRS agent! The agent confirmed my 2020 AGI and I've just resubmitted my return. Honestly shocked this service exists and works so well. If you're running out of time before the deadline, it's definitely worth it.

Just a quick tip - if you filed with TurboTax, H&R Block, TaxAct or any of the major tax software companies in 2020, try logging into your account on their website. Most of them keep your returns on file for at least 3-7 years, and you can just download your old return to find your AGI. Saved me from having to deal with the IRS directly!

Another option - try entering $0 as your AGI if you're filing electronically for the first time or if you didn't file last year. The IRS sometimes accepts this as a workaround for people who can't access their previous returns.