< Back to IRS

Seraphina Delan

IRS Letter 324c - What Does It Mean and How to Respond?

I just got a LTR 324c from the IRS in the mail yesterday and I'm freaking out a little. The letter says they need more information to process my 2024 return. Apparently they can't verify some income I reported from a side gig I did last summer (about $6,700 total). I filed through TurboTax and I'm pretty sure I included everything correctly, but the letter mentions something about "information not matching their records." Has anyone dealt with this type of letter before? What kind of documentation do I need to send them? The letter says I have 30 days to respond or they'll adjust my refund and I was counting on that money for some car repairs. Really not sure what they're asking for exactly...help!

Don't panic! LTR 324c (also called CP324) is a pretty common IRS notice that just means they need additional information to process your return. It's not an audit or indication that you did anything wrong. Based on what you've described, the IRS is likely having trouble matching the income you reported with what they have in their systems. This happens often with side gig income. Do you have any 1099 forms from the people you did work for? Or payment records if they didn't issue a 1099? The IRS is basically asking you to substantiate that income. You'll need to respond with documentation showing the income you earned. This could include bank statements showing deposits, invoices you created, payment app records (Venmo, PayPal, etc.), or contracts for the work. Also include a copy of the letter with your response and keep copies of everything you send.

0 coins

Thanks for explaining that! I do have PayPal transaction records and some emails confirming the work and payment amounts. Would that be enough? Should I just print those out and mail them in? The letter doesn't say exactly where to send additional documentation.

0 coins

The PayPal records and emails confirming the work would be a great start. Print those out and also include a brief letter explaining that these documents support the income you reported on your return. The mailing address should be included somewhere on the LTR 324c itself, usually near the bottom of the first page or on page 2. If you can't find it, you can call the phone number listed on the notice and they can tell you exactly where to send your documentation. I recommend sending everything via certified mail so you have proof of delivery.

0 coins

I went through something similar last year with a CP324 notice questioning my freelance income. I spent HOURS trying to get someone on the phone at the IRS but kept getting disconnected or told to call back later. Then I found this service called taxr.ai (https://taxr.ai) that analyzed my letter and helped me figure out exactly what documentation I needed to send. They have this really cool AI system that can read your IRS notices and give you plain English explanations about what the IRS is actually asking for. It saved me from sending the wrong stuff and potentially delaying my refund even more. The tool also helped me draft a response letter to include with my documentation.

0 coins

I've never heard of that service. How does it work exactly? Do you just upload a picture of your letter or something? I'm dealing with a different IRS notice but also confused about what they're asking for.

0 coins

Sounds too good to be true tbh. How does some AI know what the IRS wants better than an actual tax professional? Not trying to be rude but wondering if it's really worth it or just another subscription trap.

0 coins

You upload a picture or PDF of your letter and it analyzes the text to tell you exactly what the IRS is asking for and why. It explains all the tax jargon in simple terms and gives you specific steps to take. Mine even pointed out a deadline I almost missed that was buried in the fine print. As for whether it's better than a tax professional, it's different. It's much faster and more accessible when you're panicking about an IRS letter, and it's specifically trained on thousands of IRS notices. My accountant actually charges me $150 just to look at an IRS letter, while this tool gave me immediate guidance. The AI doesn't replace a professional for complex situations, but for understanding basic notices and knowing how to respond, it was perfect.

0 coins

Just wanted to update that I tried taxr.ai after seeing it mentioned here. I had a different notice (CP2000) and was totally confused about what they wanted from me. The tool scanned my notice and immediately explained that the IRS was questioning a retirement distribution I forgot to report. It even showed me the exact line on my tax return where the issue was! The best part was it gave me a checklist of documents to gather and a template letter to send with my response. Super helpful when you're stressed about dealing with the IRS. My situation is resolved now and I got the partial refund I was expecting.

0 coins

When I got my LTR 324c last year, I tried calling the IRS about a dozen times for clarification. Complete nightmare - hours on hold only to get disconnected. I finally used this service called Claimyr (https://claimyr.com) that basically holds your place in the IRS phone queue and calls you when an agent is about to pick up. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c It saved me from wasting an entire day on hold. When I finally got through to an agent, they explained exactly what documentation they needed and even gave me a direct fax number to send it to, which got my issue resolved way faster than mailing everything.

0 coins

Wait so does this actually work? How does it get you through the IRS phone system faster than just calling yourself? That phone queue is notorious.

0 coins

I'm skeptical. How does this service magically get through the IRS phone system when millions of people can't? Sounds like they're just charging you for something you could do yourself with enough persistence.

0 coins

It doesn't get you through faster than the normal queue - it just waits in line for you. Their system constantly redials and navigates the phone tree until it gets in the queue, then stays on hold so you don't have to. When an agent is about to pick up (usually takes 1-3 hours), you get a call connecting you. It's definitely something you could do yourself if you have hours to sit on hold. But I was at work and couldn't tie up my phone all day waiting. When I finally talked to the IRS agent, they were super helpful and gave me specific instructions that weren't in the letter. The agent also told me I could fax my documents instead of mailing them, which got everything processed about 3 weeks faster.

0 coins

OK I have to admit I was wrong about Claimyr. After getting a CP2000 notice last week and spending 4 hours on hold just to get disconnected, I decided to try it out of desperation. The service called me back after about 2 hours and connected me with an IRS agent immediately. The agent explained that there was actually a mistake on their end - they hadn't properly recorded a 1099-R form that I had correctly reported on my return. She put notes in my file and told me exactly what to write in my response letter. She also gave me a direct fax number to send my documentation, which should resolve everything much faster than standard mail. Saved me so much stress and potentially saved my refund too. Sometimes it's worth getting actual help from a human at the IRS rather than trying to interpret their cryptic letters.

0 coins

For your LTR 324c, make sure you're super clear in your response about where the income came from. My wife got a similar letter because she did some contract work but the company filed the 1099 with her maiden name while she filed taxes with her married name. Even though the SSN matched, it triggered the letter. We sent copies of the 1099, bank statements showing the deposits, and a brief explanation of the name discrepancy. Got our refund about 6 weeks later without any further issues. The key is being thorough in your response and addressing exactly what they're questioning.

0 coins

That's really helpful to know! I think something similar might be happening with mine since one of my clients might have misspelled my name on their reporting. Did you just write a simple letter explaining the situation or did you use some kind of official form?

0 coins

I just wrote a simple letter explaining the situation. I started with "RE: Letter 324C dated [date]" and our tax ID numbers at the top of the page. Then I wrote a brief paragraph explaining the name discrepancy issue and listed the documents I was including as evidence. I kept it to one page, very matter-of-fact, not argumentative or defensive. Don't overthink it - just be clear and direct about addressing their specific question about the income verification. The IRS just wants to match their records with what you reported.

0 coins

Anyone know how long it typically takes the IRS to process your response to a LTR 324c? I sent mine in about 5 weeks ago and haven't heard anything back. Still waiting on my refund...

0 coins

In my experience last year, it took about 8 weeks after I mailed my response. The "Where's My Refund" tool didn't update until suddenly one day it showed my adjusted refund was being processed. If you sent it certified mail, at least you know they received it.

0 coins

I dealt with a LTR 324c about 8 months ago for similar reasons - side income that wasn't matching their records. The key thing is to respond quickly and be very organized with your documentation. Here's what worked for me: I created a simple cover letter that referenced the notice number and date, then listed each document I was including (PayPal statements, bank deposits, emails from clients, etc.). I organized everything chronologically and highlighted the relevant amounts that matched what I reported on my return. Since you mentioned you have PayPal records and emails, that should be perfect. Just make sure the amounts are clearly visible and add up to the $6,700 you reported. I also included a brief explanation of the work I did to give context. One tip: make copies of EVERYTHING before you send it, and use certified mail with return receipt. The IRS can be slow to process, but having that tracking gives you peace of mind. Mine took about 6 weeks to resolve, but I got my full refund without any adjustments. Don't stress too much - this is really just a paperwork exercise to verify your income. You reported it correctly, now you just need to prove it to them!

0 coins

Mei Liu

I had a very similar experience with LTR 324c last year! Got mine for freelance writing income that didn't match their records. The panic is totally understandable but you're going to be fine. Since you filed through TurboTax and have PayPal records plus emails, you're in good shape. Here's exactly what I did that worked: 1. Created a simple cover letter addressing the specific notice (reference the letter date and notice number) 2. Listed each piece of documentation I was including 3. Organized everything chronologically - PayPal statements, bank deposits showing the payments, any contracts or emails confirming the work 4. Made sure the total amounts were clearly highlighted and matched what I reported ($6,700 in your case) The IRS just wants to see that the income you reported actually exists and came from legitimate sources. Your PayPal records are perfect for this - they show the payments, dates, and sources. Don't forget to make copies of everything before mailing, and definitely send via certified mail. The address should be on your notice. It took about 7 weeks for mine to process, but I got my full refund without any issues. You've got this! It's just paperwork verification, not an audit or indication you did anything wrong.

0 coins

This is such helpful advice! I'm dealing with my first IRS notice and was really overwhelmed, but reading everyone's experiences here makes me feel so much better. The step-by-step approach you outlined is exactly what I needed - I was wondering how to organize everything properly. Quick question though - when you say "chronologically," do you mean by the date I received the payments or by the date I did the work? Some of my PayPal payments came in a few days after I completed the projects, so I want to make sure I'm organizing this the right way for the IRS. Also, did you include any kind of summary sheet showing how all the individual payments added up to your total reported income? Thanks for taking the time to share your experience!

0 coins

Great question! I organized mine by the date I received the payments (so the PayPal transaction dates), since that's what would match up with your bank deposits and what the IRS is most likely to cross-reference. The work completion dates matter less than when the money actually changed hands. And yes, I definitely included a summary sheet! I created a simple table showing each payment date, amount, and client/source, then totaled it at the bottom to show it matched my reported income. Made it super easy for whoever was reviewing my case to see that everything added up correctly. You're going to do great - sounds like you have all the right documentation. The key is just making it as clear and organized as possible for the IRS reviewer. They're dealing with tons of these cases, so anything you can do to make their job easier will help speed up the process.

0 coins

I went through the exact same thing about 6 months ago with my LTR 324c! The anxiety is totally normal but you're going to be fine. The IRS just needs to verify that the income you reported actually exists - it's not personal and definitely not an audit. Since you have PayPal records and email confirmations, you're in really good shape. Here's what I'd recommend based on my experience: 1. Print out all your PayPal transaction records showing the $6,700 in payments 2. Include any emails or messages from clients confirming the work and payment amounts 3. If you have bank statements showing those PayPal deposits, include those too 4. Write a brief cover letter explaining what the documents are and how they support the income you reported Make sure to reference the letter date and notice number in your response. Keep it simple and factual - something like "Enclosed are PayPal transaction records and client communications supporting the $6,700 in freelance income reported on my 2024 tax return." The mailing address should be on your notice, usually on the second page. Send everything certified mail so you have proof of delivery. Mine took about 6-7 weeks to process, but I got my full refund without any adjustments. Don't panic about the 30-day deadline - as long as you respond within that timeframe, you'll be fine. The IRS just wants to match their records with what you filed. You did nothing wrong!

0 coins

This is exactly the kind of reassurance I needed! I've been losing sleep over this letter for the past two days, thinking I was in serious trouble with the IRS. Your step-by-step approach is so helpful - I was overthinking what kind of response they wanted. I do have all those PayPal records and most of the email exchanges with my clients, so it sounds like I'm in much better shape than I thought. Quick question though - should I highlight or annotate the amounts on the PayPal statements to make them easier to spot, or just leave them as-is? I want to make sure whoever reviews my case can quickly see that everything adds up to the $6,700 I reported. Also, did you get any kind of confirmation or acknowledgment from the IRS after they received your response, or did you just have to wait until they processed everything? Thanks so much for sharing your experience - it's made me feel so much more confident about handling this!

0 coins

I'm glad this helped ease your anxiety! I totally understand that panic feeling - I barely slept the first few nights after getting my letter too. Yes, definitely highlight or circle the payment amounts on your PayPal statements! I used a yellow highlighter to mark each transaction amount, then wrote the total at the bottom of each page. It makes the reviewer's job so much easier when they can quickly scan and see the numbers that matter. You could even add little arrows pointing to the key amounts if that helps make them more obvious. As for confirmation - no, I didn't get any acknowledgment that they received my response. It was just radio silence until about 6 weeks later when "Where's My Refund" suddenly updated to show my refund was being processed. The certified mail receipt was my only proof they got it, which is why that tracking is so important. One more tip: I also created a simple one-page summary sheet listing each transaction (date, amount, client) with the total at the bottom showing it matched my reported income. Think of it like making a cheat sheet for whoever has to review your case. The easier you make it for them to verify your numbers, the faster it gets processed! You've got all the right documentation - just organize it clearly and you'll be golden. The hardest part is behind you now that you know what to send!

0 coins

I just want to echo what everyone else has said - you're definitely going to be okay! I got a LTR 324c about 18 months ago for some 1099 work that wasn't showing up in their system correctly, and the whole process was way less scary than I initially thought. The fact that you have PayPal records and client emails puts you in a really strong position. Those are exactly the types of documents the IRS is looking for to verify your income. When I responded to mine, I organized everything like others have mentioned - chronological order with a cover letter explaining what I was sending. One thing I'd add that really helped me: I created a simple spreadsheet showing each payment (date, client, amount) and included that as the first page of my documentation packet. It gave the reviewer an instant overview before they dug into all the individual PayPal screenshots and emails. Made it super clear that everything totaled to exactly what I had reported. The 30-day response window might feel tight, but you have plenty of time to gather your documents and put together a clear response. Just stay organized, send it certified mail, and try not to stress too much while you wait for them to process it. In my case, it took about 7 weeks but I got my full refund with no issues. You reported your income honestly and have the documentation to prove it - that's really all they're looking for. This is just a matching exercise on their end, not a judgment on your tax filing!

0 coins

This whole thread has been incredibly helpful! I'm also dealing with my first IRS notice and was feeling completely overwhelmed until I found this discussion. The spreadsheet idea is brilliant - I was wondering how to make everything easy to follow for the reviewer. One question for anyone who's been through this: when you created your summary spreadsheet, did you organize it by individual PayPal transactions or did you group multiple payments from the same client together? I had one client who paid me in several smaller installments throughout the summer, so I'm not sure if I should list each payment separately or combine them by client. Also, @ede23eb59764, when you mention "PayPal screenshots," did you literally take screenshots of your PayPal transaction history or did you use some kind of export function? I want to make sure I'm providing the most official-looking documentation possible. Thanks so much for all the detailed advice - this community is amazing!

0 coins

Great questions! For the spreadsheet, I'd recommend listing each individual PayPal transaction separately - even if they're from the same client. The IRS wants to see the full picture of when money came in, and individual transactions make it easier for them to cross-reference with their records. You can always add a "Client" column so they can see which payments are related, but keep each transaction as its own line item. As for PayPal documentation, I actually used both approaches. PayPal has an export function under "Activity" where you can download your transaction history as a CSV or PDF - that's the most "official" looking option and what I'd recommend as your primary documentation. But I also included a few key screenshots of individual transactions to highlight important details like client names or payment descriptions that might not show up clearly in the export. The key is making it as easy as possible for the IRS reviewer to verify your numbers. Individual transaction listings plus that exported PayPal report should give them everything they need to confirm your reported income. You've got this!

0 coins

I can really relate to your situation! I received a LTR 324c about 10 months ago for freelance consulting work, and like you, I was completely panicked at first. The good news is that this is a very routine correspondence verification - not an audit or penalty notice. Since you have PayPal records and email confirmations, you're actually in excellent shape. Here's what worked for me: 1. **Create a clear cover letter** - Reference the notice number and date, briefly explain that you're providing documentation to verify the $6,700 in side gig income you reported 2. **Organize chronologically** - Print your PayPal transaction history (use their export feature for the cleanest format) and arrange by payment date 3. **Include supporting emails** - Any correspondence with clients about work completed and payments 4. **Add a summary page** - I made a simple table showing Date | Client/Source | Amount, with a total at the bottom matching your reported $6,700 5. **Highlight key information** - Use a yellow highlighter to mark the payment amounts so they're easy to spot The address for mailing should be printed on your notice (usually page 2). Send everything via certified mail and keep copies of everything. In my case, it took about 6 weeks to process, but I received my full refund without any adjustments. Don't worry about the 30-day deadline - you have plenty of time to get this together. The IRS just needs to match their records with what you filed, and you clearly have the documentation to prove your income. You've got this!

0 coins

This is such comprehensive advice! I'm really grateful for everyone who's shared their experiences here - it's made what seemed like a terrifying situation feel much more manageable. The step-by-step approach you've outlined is exactly what I needed to see. I especially appreciate the tip about using PayPal's export feature rather than just screenshots. I didn't even know that existed! And the idea of creating a summary table makes so much sense - it'll give the reviewer a quick overview before they dive into all the detailed documentation. One thing that's been bothering me is that one of my clients paid me through Venmo instead of PayPal (it was only about $800 of the total $6,700). Should I include those Venmo records alongside the PayPal ones, or does mixing different payment platforms make things more confusing? I want to make sure I'm being thorough but also keeping everything as clear as possible for whoever reviews my case. Thanks again to everyone for all the helpful guidance - this community has been a lifesaver during what could have been a really stressful situation!

0 coins

Definitely include those Venmo records too! The IRS wants to see documentation for ALL the income you reported, so leaving out that $800 could actually cause more confusion or delays. Mixed payment platforms are totally normal these days - most freelancers use multiple apps. Just organize it the same way you're doing with PayPal. Venmo also has an export feature (look for "Statements" in your settings), or you can take clear screenshots of those transactions. In your summary table, you can just add a "Payment Method" column so it's clear which transactions came from which platform. The key is being complete and transparent. It's better to include everything and make it slightly more complex than to leave gaps that might raise additional questions. As long as your summary sheet clearly shows all payments totaling to your reported $6,700, the reviewer will be able to follow your documentation easily. You're being very thorough, which is exactly the right approach! The IRS appreciates when taxpayers provide complete documentation upfront.

0 coins

I completely understand that panic feeling - I went through the exact same thing with a LTR 324c about a year ago! The good news is this is really just a documentation request, not an indication that you did anything wrong. Your PayPal records and client emails are perfect for this situation. Here's what I'd recommend based on my experience: **Organize your response packet:** 1. Cover letter referencing the notice number and date 2. Summary sheet listing each payment (date, client, amount) totaling to your $6,700 3. PayPal transaction export (they have a download feature under Activity) 4. Client emails confirming work and payments 5. Copy of the original LTR 324c **Pro tips:** - Highlight payment amounts in your PayPal records so they're easy to spot - Organize everything chronologically by payment received date - Make copies of everything before mailing - Send via certified mail to the address listed on your notice The whole process took about 6-7 weeks for me, but I got my full refund without any issues. The 30-day response window gives you plenty of time to gather everything properly. You reported your income correctly and have the documentation to prove it - that's all they need to see. Try not to stress too much about this. It's really just a matching exercise on their end!

0 coins

This is such a relief to read! I've been anxiously reading through everyone's responses and it's clear that this LTR 324c situation is way more common and manageable than I initially thought. Your organized approach really appeals to me - I'm definitely someone who feels better when I have a clear checklist to follow. The tip about highlighting the payment amounts is so smart. I was worried about how to make sure the reviewer could quickly identify the relevant information without having to hunt through pages of transaction details. And I had no idea PayPal had an export feature - that's going to make this so much cleaner than printing out a bunch of screenshots. I'm feeling much more confident about putting together my response now. It sounds like as long as I'm thorough and organized with my documentation, this should resolve without any major issues. The 6-7 week timeline you mentioned actually seems pretty reasonable too, especially compared to some of the horror stories I'd heard about IRS processing delays. Thanks for taking the time to share your experience - it's made what felt like an impossible situation feel totally doable!

0 coins

I went through this exact situation about 8 months ago and totally understand that initial panic! LTR 324c notices are actually pretty routine - the IRS just needs to verify income when their automated systems can't match what you reported with what's in their database. Since you have PayPal records and client emails for your $6,700 in side gig income, you're in great shape. Here's what worked for me: **Essential documents to include:** - PayPal transaction history (use their export feature under "Activity" for a clean PDF) - Bank statements showing the PayPal deposits - Client emails confirming work and payment amounts - A simple summary sheet listing each payment with dates and amounts totaling $6,700 **Response tips:** - Write a brief cover letter referencing your notice number and date - Organize everything chronologically by payment date - Highlight the key payment amounts so they're easy to spot - Send via certified mail to the address on your notice (usually page 2) The whole process took about 7 weeks for me, but I got my full refund without any adjustments. The 30-day deadline might feel tight, but you have plenty of time to gather your documentation properly. Don't stress - you reported everything correctly and have proof. This is just the IRS doing their due diligence to match records. You've got this!

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today