IRS Letter Claims No Record of My 2024 Return Despite TaxAct Approval and State Refund - Someone Requested Verification on Feb 16?

I'm confused. TaxAct said the IRS approved my federal 1040 Series return the same day I filed, and I already got my Oklahoma state refund. But I just got this verification letter from the IRS dated February 17, 2025, explicitly stating: "Return: 1040_SERIES Information About the Request We Received On February 17, 2025, we received a request for verification of non-filing of a tax return. As of the date of this letter, we have no record of a processed tax return for the tax period listed above." The letter came in response to a "request for verification of non-filing of a tax return." They even provided their phone number 800-829-1040 for questions, but this makes no sense when TaxAct confirmed IRS approval. What's going on here? The IRS is literally telling me they have no record of my processed 1040 Series return, yet TaxAct shows it was approved. I'm especially confused because my Oklahoma state refund already hit my bank account, which typically means the federal return was processed successfully. Has anyone received this kind of verification letter stating they have no record of your return when your tax software confirmed it was accepted? Could this be related to some verification request I don't know about? The letter specifically mentions they received a "request for verification of non-filing" - but I never requested this! Did someone else request this verification about my tax status? My phone was on battery saver when I got the notification about this letter, and I'm wondering if I need to plug in and call that 800-829-1040 number right away to sort this out.

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14 comments

McKenzie Shade

The IRS letter confirms they have no record of your 1040 Series tax return being processed as of February 16, 2025. There's an important distinction here - while TaxAct indicated your return was "approved," this likely only means it passed the initial electronic submission checks. The IRS letter specifically states they have "no record of a processed tax return," which is different from mere acceptance. The verification letter you received was generated in response to a verification of non-filing request. This is interesting because these letters are typically requested for specific purposes like student loan applications or social services verification - did you or someone else request this verification? Your Oklahoma refund processing is separate from federal processing, so receiving your state refund doesn't necessarily indicate federal processing status. To resolve this discrepancy, you should: 1. Check your IRS transcript at IRS.gov 2. Contact the IRS at the provided number (800-829-1040) 3. Have your TaxAct submission confirmation details ready when you call This situation suggests there might be a processing delay or system disconnect between initial acceptance and final processing of your return.

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