ID Verify Issues: Transcript N/A & WMR Shows Identity Theft Message After Failed Online Verification
I tried verifying my identity online early March but when I called to follow up, found out it never went through. Now I cant even get through the ID verify hotline anymore. Had to schedule an in-person appointment nearly 2 months out. My transcript is still showing N/A and Where's My Refund has that annoying identity theft message. Beyond frustrated at this point.
14 comments
Write a comment...
Javier Garcia
Tax pro here - Unfortunately this is super common this year. The ID verify system has been overwhelmed. Quick tip: try calling the regular IRS line (800-829-1040) right when they open at 7am EST. Sometimes the agents there can verify you over the phone without needing the specific ID verify line.
0 coins
NebulaNomad
omg thank you! gonna try this first thing tomorrow 🙏
0 coins
2M
Emma Taylor
This actually worked for me last week! Got through at 7:05am after trying for weeks 💯
0 coins
2M
Write a comment...
Malik Robinson
Hey, I went through something similar and found this tool called taxr.ai that helped me understand exactly what was causing my verification issues. It costs $4.99 but it was worth every penny - gave me a clear timeline and exactly what to do. Check it out: https://taxr.ai
0 coins
Isabella Silva
Is this legit? How does it work exactly? Like does it just read transcripts or what
0 coins
2M
Malik Robinson
Its way more than just reading transcripts! It analyzes everything - shows you exactly where your return is stuck, predicts release dates, and explains all the codes. Saved me hours of googling random IRS codes lol
0 coins
2M
Isabella Silva
Just tried it and WOW 🤯 Finally understand whats actually happening with my return. This needs to be pinned somewhere fr fr
0 coins
2M
Write a comment...
Ravi Choudhury
in the same boat rn...verification system is str8 garbage this year fr 🤮
0 coins
Write a comment...
CosmosCaptain
The may appointment might not be necessary bestie. Keep trying the hotline between 1-2pm EST. They usually add new slots then and the queue is shorter.
0 coins
NebulaNomad
fr? gonna try this too, these wait times are killing meee
0 coins
2M
Write a comment...
Freya Johansen
I waited 3 months for my appointment just for them to tell me I could've done it over the phone 🤡 The whole system is a joke
0 coins
Omar Fawzi
no bc why is this literally me rn 💀
0 coins
2M
Write a comment...
Chloe Wilson
Pro tip: document EVERYTHING. Take screenshots of your verification attempts, save confirmation numbers, write down who you talked to. Trust me on this one.
0 coins
NebulaNomad
good call...already started a folder in my phone
0 coins
2M
Write a comment...