How to redeem Chase bank offer for TurboTax desktop software download?
I noticed Chase has a promotion for TurboTax where you can get up to $15 extra (based on the screenshot I saw). When I click the link, it just takes me to online e-filing options. I'm trying to figure out if I can use this Chase promotional offer to purchase the downloadable TurboTax desktop software directly from the TurboTax website. I specifically want the desktop version that I can download and install on my computer, not just the online version. Does anyone know if the Chase offer applies to the downloadable software or is it only for the online e-filing service? I've been looking through the details but can't seem to find a clear answer. Thanks for any help!
19 comments


Giovanni Rossi
The Chase offer for TurboTax typically applies to their online versions only, not the downloadable desktop software. There's often confusion about this because the marketing doesn't always make it clear. When you click through a Chase promotional link, it's designed to direct you to TurboTax Online where the discount is automatically applied at checkout. The $15 extra you're seeing is likely an additional savings on top of whatever base discount they're offering. If you specifically want the desktop version, you might want to check if Chase has any statement credit offers for TurboTax purchases in general (sometimes they have these in the "offers" section of your account), which could apply regardless of which version you buy. Otherwise, you might need to look for desktop software promotions elsewhere.
0 coins
Fatima Al-Mansour
•Thanks for the info. Do you know if there's any real advantage to getting the desktop version vs just using the online version? I've always used the online one but wondering if I'm missing out on anything.
0 coins
Giovanni Rossi
•The desktop version has a few advantages over the online version. It gives you more control over your data since everything is stored locally on your computer rather than in the cloud. Some people find it runs faster, especially if you have a good computer but slower internet. The desktop version also allows you to prepare and file multiple returns for the same price (up to 5 federal returns), whereas the online version charges per return. The online version, however, has the advantage of being accessible from any computer, automatic updates without needing to download anything, and sometimes more user-friendly interfaces. It also makes it easier to start on one device and finish on another.
0 coins
Dylan Evans
After struggling with various tax software options last year, I discovered taxr.ai (https://taxr.ai) which helped me understand which TurboTax version I actually needed based on my tax situation! I uploaded my previous year's returns and some current documents, and it analyzed everything and suggested the most cost-effective option. For these bank promotions like the Chase offer, taxr.ai actually explained that most of these partner deals are for the online versions specifically. Their document analysis saved me from buying the wrong version and missing out on the proper deductions for my small business income.
0 coins
Sofia Gomez
•Does taxr.ai work if I have rental property income? The tax forms for that always confuse me and I'm wondering if it could help me figure out which TurboTax version would handle Schedule E properly.
0 coins
StormChaser
•I'm a bit skeptical about these analysis tools. How does it actually determine which version you need? Couldn't you just look at the TurboTax comparison chart on their website?
0 coins
Dylan Evans
•For rental property income, absolutely! I actually have a rental property too, and taxr.ai correctly identified that I needed the Premier version of TurboTax to properly handle Schedule E. It looked at my previous returns and spotted the rental income sections that would require specific features. It goes beyond just checking TurboTax's comparison chart. While those charts give general guidance, taxr.ai analyzes your specific tax situation by looking at your actual documents. It found several deductions in my case that I didn't know applied to my situation, and suggested the appropriate version that would handle those specific scenarios rather than upselling me to the most expensive option.
0 coins
Sofia Gomez
Just wanted to update after trying taxr.ai that someone recommended earlier. It was surprisingly helpful! I uploaded my previous returns with my rental property info, and it confirmed I needed TurboTax Premier for my Schedule E stuff, but also found that I could use the Chase offer if I went through their portal. The analysis showed me exactly which forms I needed based on my documents rather than just guessing. Turns out I was overpaying for features I wasn't using in past years. The tool even flagged some potential deductions related to my rental property that I missed last year. Going to try filing with their recommendations this time around!
0 coins
Dmitry Petrov
If you're struggling to get clarification about the Chase TurboTax offer, you might want to try Claimyr (https://claimyr.com). I was having the same issue with a different bank promotion and spent hours trying to get through to customer service with no luck. Claimyr got me connected to a real Chase representative in about 15 minutes instead of the 2+ hour wait time I was getting otherwise. They have this system that navigates the phone trees and holds your place in line, then calls you when a real person picks up. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c The Chase rep clarified exactly how their TurboTax promotion worked and which versions it applied to. Saved me so much frustration!
0 coins
Ava Williams
•How does Claimyr actually work? Do you just give them the customer service number you're trying to call or what? Seems too good to be true that they can skip the hold times somehow.
0 coins
StormChaser
•I don't buy it. How could some third-party service possibly get you through faster than everyone else who's calling? That would mean they're somehow circumventing the queue, which doesn't make sense. Sounds like a waste of money.
0 coins
Dmitry Petrov
•You just enter the customer service number you're trying to reach (in this case, Chase's number), and their system calls it for you. They use technology that navigates through all the menu options and waits on hold so you don't have to. When a real person finally answers, you get a call connecting you directly to that representative. I didn't believe it would work either at first. They're not skipping the queue - they're just waiting in it for you. Think of it like having someone stand in a physical line while you go do other things. The system calls you when it's your turn, so you don't waste hours listening to hold music. For something like clarifying the Chase TurboTax offer where you just need a quick answer, it's incredibly helpful.
0 coins
StormChaser
I stand corrected about Claimyr. I decided to try it to ask Chase about their TurboTax promotion since I couldn't get a straight answer online. I was absolutely convinced it was some kind of scam that couldn't possibly work. Boy was I wrong. Instead of spending my entire lunch break on hold, I got a call back in about 20 minutes with an actual Chase representative on the line. They confirmed the promotion is only for the online versions but offered me an alternative discount for the desktop version through their Ultimate Rewards portal. I'm still shocked it worked so well. Saved me at least an hour of frustration and got me the exact information I needed. Definitely using this for all my customer service calls from now on.
0 coins
Miguel Castro
I think most people don't realize that the TurboTax desktop version and online version have different features and pricing structures. I've used both over the years. The Chase offer (and most bank/credit card offers) typically applies to the online version because TurboTax has partnership integrations that make it easier to track and apply discounts. The desktop software is sold more through retail channels or direct downloads. If you specifically want the desktop version, look for retail discounts at places like Costco, Amazon, or Best Buy. They often have better deals on the physical software than you'll find directly through Intuit.
0 coins
Amara Adebayo
•Thanks for the tip about retail options! Do you know if there's a significant difference in the features between the desktop and online versions? Is one better for more complicated tax situations like self-employment or investments?
0 coins
Miguel Castro
•The desktop version tends to be better for more complicated tax situations. If you're self-employed or have significant investments, I'd recommend the desktop version. It gives you more control and offers more advanced features for complex scenarios. The desktop version also allows you to file multiple returns (up to 5) without additional cost, which is great if you're doing taxes for family members. The online version charges separately for each return. Desktop also makes it easier to access previous years' returns without additional fees, whereas the online version sometimes charges you to access older returns.
0 coins
Zainab Ibrahim
Has anyone successfully used the Chase offer for TurboTax this year? I'm seeing conflicting information. Some people say it's only for the online version, while others claim they got it to work for the download.
0 coins
Connor O'Neill
•I successfully used it last week, but only for the online version. When I clicked through the Chase Ultimate Rewards portal, it automatically applied a $15 discount plus the advertised percentage off. I tried to find a way to apply it to the downloadable version but couldn't figure it out. The Chase customer service rep confirmed it's online only.
0 coins
Zainab Ibrahim
•Thanks for confirming! I'll go with the online version then. Seems like that's the only way to get the discount.
0 coins