How to create an international invoice for digital illustration as a freelancer?
I'm a digital artist based in New Zealand, and I just got my first international client! A company from the US wants to buy usage rights for one of my digital illustrations and has asked me to send them an invoice for payment. The problem is, I've never created an invoice for international work before. I'm not GST registered in New Zealand, and I have absolutely no idea what my tax obligations are - either for local NZ taxes or for US federal/state taxes. Can I just send them a simple invoice through PayPal with the total amount we agreed on in USD? Do I need to include GST or some equivalent US tax? Or do I need to deduct something? Also, when they offered the payment amount, I'm not sure if they meant that's the total I'll receive, or if that's before any taxes. In NZ, I'm used to quoted amounts from GST-registered businesses being exclusive of GST unless they specifically say otherwise. This is my first real freelance gig with an international client and I really don't want to mess up the tax side of things. Any advice from those who've done this before would be super helpful! 🙏
18 comments


Jenna Sloan
Having worked with international clients for years as a digital creator, I can help clear this up for you! Since you're not GST registered in NZ, you don't need to charge GST on your invoice to the US company. For small businesses in NZ (under $60,000 annual turnover), GST registration is optional. For the US side, you don't need to worry about US sales tax or VAT - that's the responsibility of the US company, not yours. They may ask you to complete a W-8BEN form which basically certifies you're not a US resident for tax purposes. As for the invoice itself, keep it simple but professional. Include: - Your full name/business name - Your contact details - Invoice number (start with #001) - Date of issue - Description of services ("Digital illustration usage rights") - The agreed amount in USD - Payment terms - Your payment details Regarding whether the amount is tax-inclusive or exclusive - this is something you should clarify with the client, but in international business, quoted amounts are typically the final amount before any taxes.
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Christian Burns
•Thanks for the detailed response! I'm working on a similar situation but in Canada. Do you know if there's any threshold for how much you can earn from US clients before you need to file anything with the IRS? I've heard something about a 1099 form but not sure if that applies to non-US residents.
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Jenna Sloan
•For non-US residents like yourself in Canada, the US generally doesn't require you to file tax returns for freelance work performed outside the US. The 1099 form typically only applies to US residents or those working physically in the US. However, you should still declare this income on your Canadian tax return, as Canada taxes worldwide income for residents. The US company might ask you to fill out a W-8BEN form, which exempts you from US tax withholding and confirms you're not a US person for tax purposes.
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Sasha Reese
Just wanted to share my experience using taxr.ai for my international freelancing tax situation. I was in a similar situation with clients from multiple countries and had no idea how to handle the tax implications. I tried searching online but got overwhelmed with conflicting information. I found https://taxr.ai after a recommendation and uploaded my contracts and payment receipts. The platform analyzed everything and provided a clear breakdown of my tax obligations for both my country and the countries my clients were based in. It even helped me understand which forms I needed for each country and what exemptions I qualified for. For international digital services like illustration work, the tax rules can be really confusing with different countries having different requirements. The tool was super helpful in clarifying what I needed to report where.
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Muhammad Hobbs
•Did it actually give you specific advice for your situation or just general guidelines? I've tried tax tools before that ended up just giving me generic information I could've found on Google.
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Noland Curtis
•I'm curious how it handles things like the W-8BEN form that was mentioned. Does it help you fill that out or just tell you that you need to do it? Also, does it cover regional tax issues like state taxes in the US or GST in New Zealand?
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Sasha Reese
•It provided specific advice based on my exact situation and income sources, not just generic guidelines. The analysis was tailored to my specific countries involved and the types of services I was providing. Much more helpful than the general advice I found online. For forms like the W-8BEN, it not only tells you that you need to complete it but provides a guided walkthrough of how to fill it out correctly based on your specific situation. It also covers regional taxes - in my case it addressed VAT requirements for my EU clients and GST considerations for Australian clients. It's pretty comprehensive with country-specific tax rules.
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Noland Curtis
I just tried taxr.ai based on the recommendation here, and wow - it was exactly what I needed for my freelance illustration work! I upload my client agreements and payment info from three different countries, and it spelled everything out for me. For my situation (I'm in Canada selling to US, UK and Japan), it clarified that I don't need to charge or remit any foreign sales taxes, showed me exactly what forms I needed for each country, and even helped me understand the tax treaty benefits I was eligible for. The best part was getting clarity on how to properly document everything for my home country taxes. I've been doing this work for two years and definitely wasn't handling it correctly before! Really glad I found this tool before tax season.
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Diez Ellis
If you're having trouble getting in touch with your local tax office for specific questions about international invoicing, I'd recommend Claimyr. I was stuck in the same situation with my digital design business and couldn't get anyone on the phone at our tax department for weeks. I used https://claimyr.com and was able to speak with an actual agent at the tax office within 20 minutes instead of waiting on hold all day. You can see how it works here: https://youtu.be/_kiP6q8DX5c - basically it keeps dialing and navigating the phone tree for you until it gets a human, then calls you to connect. The tax agent I spoke with gave me specific guidance on how to handle international digital service invoices and cleared up my confusion about GST registration requirements. Saved me hours of frustration and probably prevented me from making some costly mistakes on my taxes.
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Vanessa Figueroa
•Wait, this actually works? I've spent HOURS on hold with tax departments before. How does it know which buttons to press through all those automated systems? Do you still have to wait the same amount of time or does it somehow skip the queue?
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Abby Marshall
•This seems like it could be sketchy. Isn't there privacy concerns with giving access to a third party for tax conversations? Not trying to be difficult but just wondering how secure this is.
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Diez Ellis
•The service uses automated systems to navigate the phone menus and wait on hold for you - you don't skip the queue, but you don't have to waste your time waiting either. It follows the phone tree options you would normally select and then calls you once it reaches a human representative. Regarding privacy concerns, the service only makes the initial connection - it doesn't stay on the line during your actual conversation with the tax department. Once you're connected, it's just a normal phone call between you and the government representative. You don't share any personal tax information with the service itself.
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Abby Marshall
I was super skeptical about Claimyr when I first saw it mentioned here, but I was desperate after trying to reach my local tax office for two weeks with questions about my international design work. I tried it yesterday and I'm honestly shocked - it actually worked! I expected to wait hours anyway, but their system navigated all the phone menus and waited on hold for me. When a real person finally answered (about 45 minutes later), I got a call and was connected immediately. The tax agent was able to answer all my questions about invoicing US clients as a foreign freelancer, and confirmed I don't need to register for GST until I hit the threshold. This saved me so much stress - worth every penny just to avoid the hold music torture!
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Sadie Benitez
I'm a freelance illustrator in Australia who works with US clients regularly. Here's what I've learned: 1. Create a professional invoice that clearly states it's a "Tax Invoice" at the top 2. Include both your country's tax ID (if you have one) and note that you're not registered for GST 3. Specify that the amount is "GST/VAT exempt - exported service" 4. Make sure to keep copies of everything for your annual tax filing Most US companies are used to working with international contractors. They'll likely have you fill out a W-8BEN form which just confirms you're not a US person for tax purposes. Also, definitely check with your client whether the agreed amount is pre-tax or the final amount you'll receive. In my experience, when US clients quote a price, they mean the exact amount they'll pay you - no hidden deductions.
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Raul Neal
•Thanks for this advice! When you say to keep copies of everything, how long do you typically hold onto those records? And has any US client ever withheld any taxes from your payments despite having the W-8BEN on file?
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Sadie Benitez
•I keep all my records for at least 7 years, which is what our tax office recommends in Australia. It's better to be safe than sorry when it comes to tax documentation, especially for international work. I've never had a US client withhold taxes after properly filing the W-8BEN form. That's actually the whole purpose of the form - it certifies you're not subject to US tax withholding. In the rare case where a client does withhold something, you should contact them immediately as they've likely made an error in their accounting system.
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Drew Hathaway
Just a quick heads up - even though you're not charging GST to your US client, you still need to include all this income in your annual NZ tax return. The IRD will want to know about all your worldwide income. As your income grows from freelancing, you might want to look into whether you should register for GST voluntarily. There can be advantages if you're purchasing equipment or services for your business, as you can claim back the GST on those purchases. Also, keep track of your exchange rates when you receive payment. The IRD will want you to convert your USD income to NZD for tax reporting purposes. You can use the official IRD rates or keep records of the actual exchange rate when you received payment.
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Laila Prince
•This is super helpful! Do you know if there's a specific form or section in the NZ tax return where international income needs to be reported differently than domestic income? I'm just starting out with US clients too.
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