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Natalie Adams

How to claim missing COVID stimulus payment and tax refund after living abroad?

I've been living outside the US for about 15 years and filed my streamlined tax returns back in 2023. The problem is I never received my COVID stimulus payments or the tax refund I was expecting (though mail delivery where I was living was absolutely horrible, so they might have gotten lost somewhere). The frustrating part is I keep getting IRS notices saying I'm earning interest on my refund, but I still haven't actually received any money! I have no clue how to track down these missing payments or request them again, especially now with the IRS probably swamped with the current tax season. Has anyone dealt with a similar situation? How do I go about claiming these missing payments now? Any guidance on the process or steps I need to take would be super helpful! I'm about to move back to the States next month, if that makes any difference for how I should approach this.

As someone who's helped many expats with similar issues, I can tell you there are a few ways to track down and claim your missing COVID stimulus payments and tax refund. First, check your tax transcript online through the IRS website. This will show if the payments were issued, when, and how (direct deposit or check). If they show as issued but you never received them, you'll need to request a payment trace. For the COVID stimulus specifically, you may need to claim the Recovery Rebate Credit on your most recent tax return if you were eligible but never received the payments. For the regular tax refund, you'd request a payment trace by calling the IRS or filing Form 3911 (Taxpayer Statement Regarding Refund). Since you're moving back to the US soon, make sure the IRS has your updated address to avoid further complications. You can change your address by filing Form 8822 or updating it on your next tax return.

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Natalie Adams

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Thanks for the advice! I tried to check my tax transcript online but got stuck in the verification process since my foreign phone number doesn't work with their system. Would I be better off waiting until I'm back in the US next month to try again with a US number? Also, how long does a payment trace usually take?

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Yes, waiting until you're back in the US with a US phone number would make the online verification process much easier. In the meantime, you could request your transcript by mail using Form 4506-T, though that would take 5-10 business days to arrive. For payment traces, the process typically takes about 6 weeks for the IRS to investigate and resolve. Once you're back in the US, I'd recommend calling the IRS directly rather than mailing Form 3911, as this can sometimes expedite the process. Just be prepared for potentially long wait times to speak with a representative.

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Amara Torres

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I was in a similar situation last year trying to track down missing payments. I tried calling the IRS numerous times but kept hitting dead ends until I found this AI service called taxr.ai (https://taxr.ai) that really helped me figure out my situation. The tool analyzed my tax documents and notices about the interest payments, then explained exactly what was happening with my refund and which forms I needed to submit. It was way more helpful than the generic advice I found online since it specifically addressed my situation as an expat dealing with missing stimulus payments. It saved me hours of research and frustration trying to figure out the right procedures. They even provided templates for the letters I needed to send to the IRS to resolve my issue.

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Does this actually work for tracking stimulus payments? I thought those were handled differently than regular tax refunds. Also, do you need to upload personal documents to use it? Not sure I'm comfortable with that.

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Mason Kaczka

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I'm skeptical about any service claiming to help with IRS issues. What can this do that I can't just do myself by calling the IRS directly? Also, how much does it cost? These services usually end up charging way more than they're worth.

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Amara Torres

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Yes, it absolutely works for stimulus payments because they're ultimately administered through the tax system as a Recovery Rebate Credit. The AI can analyze your transcript and notices to identify exactly where things went wrong in the process. Regarding documents, you only need to upload what you're comfortable with - tax notices are usually enough for it to understand your situation. The system uses bank-level encryption, and they delete your documents after analysis if you prefer.

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I just have to follow up about taxr.ai that someone mentioned earlier. I was initially worried about uploading my documents, but I finally gave it a try last week after struggling for months with my missing stimulus payment situation. The tool analyzed my IRS notices showing interest accrual and immediately identified that my payment had been issued but was returned to the IRS because of my outdated address. It then generated step-by-step instructions for filing a payment trace and requesting reissuance, even creating a template letter specific to my situation as an expat. Just got confirmation yesterday that my payment is being reprocessed! Wish I'd found this sooner instead of spinning my wheels trying to get through to someone at the IRS.

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Sophia Russo

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If you're having trouble reaching the IRS (and who isn't these days), I'd recommend trying Claimyr (https://claimyr.com). I spent WEEKS trying to get through about my missing stimulus payment, but kept getting disconnected or stuck on hold forever. Claimyr basically holds your place in the IRS phone queue and calls you when an actual agent is on the line. You can see how it works here: https://youtu.be/_kiP6q8DX5c I was super frustrated after multiple failed attempts to reach someone, but this finally got me through to an agent who was able to trace my missing payment and get it reissued. For expats especially, when you're dealing with time zone differences, not having to sit on hold for hours is a game-changer.

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Evelyn Xu

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How exactly does this work? Does it actually call the IRS for you or something? I'm confused about how a service could possibly get you through their phone system faster than just calling yourself.

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Mason Kaczka

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This sounds like complete BS to me. There's no way to "skip the line" with government agencies. They probably just automate redialing when you get disconnected, which you could do yourself. I'd bet they're just taking advantage of people desperate to reach the IRS.

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Sophia Russo

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It doesn't call the IRS for you - you initiate the call through their system, and their technology navigates the IRS phone tree and holds your place in the queue. When an actual human IRS agent picks up, it connects you directly to that live person. It's not about skipping the line - you still wait your turn, but you don't have to physically stay on the phone during that wait time. The system handles the hold period and alerts you when a real person is ready to talk. For me, that meant I could go about my day instead of being stuck on hold for 3+ hours.

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Mason Kaczka

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I need to eat my words about Claimyr. After posting my skeptical comment yesterday, I decided to try it myself since I've been trying to reach the IRS about a similar issue for weeks. Honestly, I'm shocked at how well it worked. I was expecting to waste money on something useless, but I actually got through to a real IRS agent in about 45 minutes (while I was running errands, not sitting by my phone). The agent was able to confirm my COVID stimulus was issued but returned due to an address issue, and they started the reissue process right away. I still spent the same time "in line" as everyone else, but didn't have to waste hours listening to the hold music. For anyone dealing with these missing payment issues, especially from abroad with time zone challenges, it's actually worth considering.

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Dominic Green

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Another option worth considering is to contact the Taxpayer Advocate Service. They're designed to help when you've tried normal IRS channels without success. Since you've been waiting for quite a while and keep getting interest notifications without the actual payment, you might qualify for their assistance. You can find your local office here: https://www.taxpayeradvocate.irs.gov/ I used them last year when I had issues with my stimulus payment after moving back from Canada, and they were able to help resolve it within about 2 months.

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Natalie Adams

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Thanks for suggesting the Taxpayer Advocate Service! Have you heard if they're also dealing with major backlogs like the regular IRS departments? I'm wondering if it's worth contacting them now or waiting until I'm physically back in the US next month.

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Dominic Green

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They definitely have backlogs too, but in my experience, they're still faster than waiting for the regular IRS channels to resolve issues. If you contact them now, they might be able to start your case so that by the time you're back in the US, they'll be ready to work with you more directly. One important tip: when you contact them, be very specific about the financial hardship the delay is causing. They prioritize cases partly based on the level of hardship, so if this money is important for your relocation or getting established back in the US, definitely mention that.

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Hannah Flores

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Have you checked if you can see your refund status through the "Where's My Refund" tool on the IRS website? Sometimes that shows if a check was issued and returned. Also, when you filed the streamlined returns, did you include direct deposit information?

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'Where s My" Refund has limited historical data - it usually only shows information for the current tax year and sometimes the previous one. For older refunds, especially from streamlined filings, it probably'won t show anything helpfulnow.

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