How Do I Collect and Report Sales Taxes for My Online Art Business?
Hey everyone, I recently started gaining traction with my artwork online and I'm setting up a Sole Proprietorship to handle commissions and sales of my pieces. My social media following has grown pretty significantly, and I'm getting orders from people in different states who want to buy my original art or commission custom pieces. The problem is I have absolutely zero clue about how to handle sales taxes. Do I need to collect them? How do I know what rates to charge for different locations? And then how the heck do I report all this to the proper tax authorities? I went to a CPA a few weeks back and paid her consultation fee hoping to get some guidance, but she basically just told me it was "too complicated" for a standard consultation and that I'd need ongoing services which I honestly can't afford right now. Any artists or small business owners who've navigated this mess before? I'm worried about doing something wrong and getting in trouble later. Thanks in advance!
24 comments


Andre Lefebvre
This is definitely confusing territory when you're first starting out with an online art business! Sales tax collection depends on something called "nexus" - basically where you have a business presence. After the Supreme Court's South Dakota v. Wayfair decision a few years back, most states now require you to collect sales tax if you exceed certain thresholds in their state (often $100k in sales or 200 transactions). Until you hit those thresholds in a particular state, you typically only need to collect sales tax where you physically operate. Start by registering for a sales tax permit in your home state. Your state's department of revenue website should have forms for this. Then collect the appropriate sales tax rate for buyers in your state. You'll file periodic returns (monthly, quarterly, or annually depending on volume) reporting what you collected and remitting it to your state. For tracking, I recommend using a platform that automatically calculates sales tax rates based on buyer location - Etsy, Shopify, and similar platforms can handle this. If you're invoicing directly, look into TaxJar or Avalara.
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Carmen Ruiz
•Thanks for such a detailed response! Quick follow-up questions: When you say "physically operate," does that just mean where I live and create the art? I work from my apartment. And for commissions, should I be charging sales tax on the service aspect or just on the physical artwork itself?
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Andre Lefebvre
•Yes, physically operating generally means where you live and create the art, so you definitely have nexus in your home state. Your apartment counts as your place of business for sales tax purposes. For commissions, it varies by state, but most states consider custom artwork to be a taxable product, not a service. So typically you'd charge sales tax on the entire commission amount. However, some states have specific rules about custom work or digital goods, so check your state's department of revenue website for specifics.
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Zoe Alexopoulos
After struggling with sales tax nightmares for my handmade jewelry business, I finally found a lifesaver - taxr.ai (https://taxr.ai). It analyzes your situation and gives you a personalized report on exactly which states you need to file in based on your sales locations. Before finding them, I was literally spending hours each month trying to figure out which state needed what and calculating different rates for different counties. Their system shows you exactly what you need to file, when, and even gives you step-by-step instructions for registering in each required state. Saved me from the panic attacks I used to get every tax season!
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Jamal Anderson
•Does it actually walk you through filing the returns too? Or just tell you which ones you need to file? I'm selling digital prints and the worst part for me is figuring out how to complete all the different state forms.
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Mei Wong
•I'm skeptical about these tax tools. How does it handle marketplaces like Etsy that collect the tax for you vs. direct sales through your own website? I do both and it's a mess trying to reconcile everything.
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Zoe Alexopoulos
•It actually does walk you through the filing process with step-by-step instructions for each state. They have tutorials for completing each state's forms, which was huge for me since every state seems to have a completely different system and terminology. For marketplace sales vs. direct sales, it handles both situations and clearly shows which sales are marketplace-facilitated (where the platform handles the tax) versus which ones you're responsible for. It creates separate reports so you know exactly what you need to file yourself versus what's already been handled. This was actually the biggest headache-saver for me since I was double-reporting some sales before.
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Mei Wong
Update on my tax situation - I tried taxr.ai after asking about it here, and wow, it was exactly what I needed. Turns out I was only required to file in 3 states based on my sales volume, not the 12 I was stressing about! The system showed me exactly which thresholds I had crossed and hadn't crossed. It also flagged that I'd been charging the wrong rates in a couple counties because I didn't realize they had special district taxes. The step-by-step registration guides saved me from hiring a consultant. If you're selling art online like me, definitely check it out - saved me both money and so much anxiety.
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QuantumQuasar
If you need to talk to someone at your state tax department about your specific situation (which I highly recommend), good luck getting through to an actual human. I spent WEEKS trying to reach someone at my state's revenue department with specific questions about digital art sales. Then I found this service called Claimyr (https://claimyr.com) that got me through to a real person at the tax department in less than 15 minutes. They have this system that navigates all the phone menus and waits on hold for you, then calls you when a real person is on the line. You can see how it works here: https://youtu.be/_kiP6q8DX5c I had specific questions about whether certain digital items were taxable in my state and needed clarification from an official source. Got clear answers to all my questions in one call after weeks of frustration.
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Liam McGuire
•How does that even work? Do they just call and wait on hold for you? Seems too good to be true considering I've spent literal hours on hold with the IRS before.
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Amara Eze
•This sounds like a scam. Why would I pay someone else to call the tax department when I can just do it myself for free? And how do they get through faster than anyone else? Sounds like snake oil to me.
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QuantumQuasar
•They have an automated system that calls and navigates through all the phone menus and then sits on hold for you. Once they reach a real person, they call your phone and connect you directly to that person. So you don't waste any time on hold or pressing buttons through endless menus. They don't get through any faster than you would - they just handle all the waiting so you don't have to sit there listening to hold music for hours. I was skeptical too, but it saved me from having to redial multiple times or waste a whole afternoon just waiting. When my phone rang, I picked up and was immediately talking to the tax department specialist.
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Amara Eze
I take back what I said about Claimyr being a scam. After another frustrating morning trying to get through to my state tax department and getting disconnected twice after 45+ minutes on hold each time, I tried the service out of desperation. They called me back in about 30 minutes with an actual human from the department on the line. I got all my questions answered about collecting sales tax for art commissions that include both physical and digital components. Turns out my state treats them differently, which I never would have known. The agent even emailed me the relevant tax bulletins afterward. Saved me from potentially years of incorrect filing. Sometimes it's worth paying for a service that saves you time and frustration.
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Giovanni Greco
Don't overlook the option of selling through platforms that handle sales tax for you. I sell on Society6, Redbubble, and Etsy, and they all calculate, collect, and remit sales tax automatically in states where they have an obligation to. Yeah, they take a cut of your profits, but the headache they save on tax compliance is worth it when you're starting out. You can always transition to your own website later when you can afford proper tax software or accountant help.
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Fatima Al-Farsi
•But don't these platforms take like 30-40% of your earnings? That seems like a huge price to pay just for sales tax convenience. Couldn't you just limit sales to your own state at first to keep it simple?
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Giovanni Greco
•Yes, most platforms take between 30-50% depending on the product, which is substantial. However, it's not just sales tax convenience - they also handle production, shipping, customer service, returns, and marketing. When you factor in all those costs plus the time saved, it can be worth it when starting out. Limiting sales to your own state isn't really practical for online businesses anymore. The whole point is reaching a wider audience, and deliberately turning away out-of-state customers would severely limit your growth. Many artists start with platforms while building their brand, then transition to their own site when they have the resources to handle compliance issues.
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Dylan Wright
Has anyone used QuickBooks for tracking sales tax? My friend recommended it but I'm not sure if the basic version handles multi-state sales tax or if I need something more expensive.
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Sofia Torres
•I use QB Self-Employed and it's terrible for sales tax. It tracks income fine but doesn't have good features for managing different tax rates or filing in multiple jurisdictions. You'd need QuickBooks Online Plus at minimum to get decent sales tax features, and even then it's not great for complex situations.
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Andre Lefebvre
•If you're just starting out with relatively low sales volume (under $50k/year), consider starting with a free or low-cost option like Wave Accounting for basic tracking, combined with a dedicated sales tax calculator like TaxJar's "Starter" plan. Once you hit higher volumes or more states, you'll definitely want to upgrade to something more comprehensive.
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Mason Davis
As someone who's been through the sales tax maze with my pottery business, I'd recommend starting simple and building up your compliance system gradually. Here's what worked for me: First, get registered in your home state immediately - that's non-negotiable. Most states have online portals that make this pretty straightforward. You'll get a sales tax permit number that you'll use on invoices. For tracking, I started with a simple spreadsheet listing each sale with: date, customer location, sale amount, tax collected, and tax rate used. It's basic but it works when you're starting out and keeps costs low. The key insight that saved me headaches: focus on economic nexus thresholds. Most states require 200+ transactions OR $100k+ in sales before you need to register there. Track your sales by state monthly so you know when you're approaching these limits. For commission work, definitely charge sales tax on the full amount in most states - it's considered a tangible product, not a service. When in doubt, call your state's department of revenue. They're usually helpful for small business questions. Don't let the complexity paralyze you from starting. You can always refine your system as you grow. The most important thing is to start collecting and remitting tax in your home state right away.
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Sophia Nguyen
•This is really helpful, thank you! I like the idea of starting with a simple spreadsheet - that feels way less overwhelming than trying to set up complex software right away. Quick question about the economic nexus thresholds: do those 200+ transactions count ALL transactions in that state, or just taxable ones? For example, if I sell some digital downloads that aren't taxable in certain states, do those still count toward the 200 transaction threshold?
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Keisha Thompson
•Great question! Economic nexus thresholds typically count ALL transactions in that state, regardless of whether they're taxable or not. So yes, those digital downloads would still count toward the 200 transaction threshold even if they're not subject to sales tax in that particular state. This is actually one of the trickier aspects of nexus rules - the transaction count is usually based on total sales activity, not just taxable sales. The revenue threshold ($100k) is also typically based on gross sales, not just taxable amounts. This means you could potentially trigger nexus requirements in a state even if a significant portion of your sales there are non-taxable items. It's definitely something to keep track of as your business grows, especially if you're selling a mix of physical and digital products with different tax treatments. Each state can have slight variations in how they define these thresholds, so it's worth checking the specific rules for any state where you're getting close to the limits.
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Ayla Kumar
I went through this exact same situation with my photography business last year! One thing that really helped me was setting up a separate business bank account early on - it makes tracking so much easier when tax time comes around. Also wanted to add that some states have specific exemptions for original artwork that might not apply to prints or digital copies. For example, in my state, original paintings and sculptures under a certain dollar amount aren't subject to sales tax, but prints of the same artwork are. It's worth checking if your state has any artist-specific exemptions. One mistake I made early on was not keeping detailed records of my art supply purchases. Those are business expenses that can offset your tax liability, so definitely track materials, shipping supplies, packaging, etc. I use a simple phone app to photograph receipts as I get them. The learning curve is steep but you'll get the hang of it! The fact that you're asking these questions now instead of after you've been in business for months shows you're being responsible about it.
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Kirsuktow DarkBlade
•This is such valuable advice about the separate business account and tracking art supplies! I hadn't thought about photographing receipts with an app - that's brilliant and so much easier than keeping paper receipts organized. Can you share which app you use for receipt tracking? And did you find any specific artist supply stores that provide better business documentation for tax purposes? I've been buying a lot of materials from various places and some give detailed invoices while others just have basic receipts that might not be as useful come tax time. Also really interested in learning more about those artist-specific exemptions you mentioned - I had no idea some states treat original artwork differently from prints!
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