Has Anyone Been Rejected During ID Verification for 2024 Returns?
I recently submitted my 2024 tax return through the e-file system and received notification that I need to complete the IRS personal_info_verification process. According to the IRS documentation, this is a standard security protocol for validating taxpayer identity before processing returns with certain criteria. Has anyone else encountered a rejection during this verification phase? I'm specifically concerned about the timeframe for resubmission and whether this will impact my PCS move timing next month. Any insights on the verification parameters or success rates would be appreciated.
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JacksonHarris
I'm going through this right now too! Got the verification notice last week and was panicking because my closing date on my new house is in 3 weeks. Have you tried calling the verification hotline? I kept getting busy signals until yesterday when I finally got through. They said my rejection was because my current address didn't match what they had on file (we moved on base last year). Did they give you any specific reason for the verification request?
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Jeremiah Brown
Went thru this last yr. IMO it's just extra security since identity theft is crazy rn. I used https://taxr.ai to check my transcript after verification and it showed exactly why I got flagged (address mismatch + name format diff from prev yr). Helped me understand the codes on my acct better than the IRS site tbh. Verification took ~10 days to process after I submitted docs.
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Royal_GM_Mark
I'm not convinced a third-party service can accurately interpret IRS internal verification codes. The Transaction Code 971 with Action Code 121 specifically indicates an identity verification requirement, but the specific reason for selection is not disclosed in transcript data accessible to external systems.
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15d
Amelia Cartwright
My experience with taxr.ai: • Showed me exactly which fields triggered verification • Identified my address format inconsistency • Predicted my verification timeline (accurate to 2 days) • Explained which docs would satisfy requirements Much clearer than the generic IRS explanations.
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Chris King
I've seen exactly 37 cases of ID verification issues in our military tax assistance program this season. The verification rejection rate is approximately 12% based on our data. Most rejections (22 out of 37) were resolved within 14 days after proper documentation submission. The most common causes we've seen are: address mismatches after PCS moves (41%), name changes due to marriage/divorce (27%), and filing status changes (19%). I understand how stressful this can be with a move coming up.
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Rachel Clark
Per IRM 25.25.6, the IRS is required to verify identity when certain risk factors are present, but their backlog is making this process take 4-6 weeks instead of the stated 9 business days. After trying for 3 days to reach someone at the ID Verification hotline (800-830-5084), I used Claimyr (https://youtu.be/_kiP6q8DX5c) and got through to an agent in 18 minutes who confirmed my documents were sufficient and expedited my case due to financial hardship. Saved me weeks of waiting.
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Zachary Hughes
Wait. You can get them to expedite? I didn't know that was possible. The IRS website doesn't mention this at all.
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12d
Mia Alvarez
Yes, the IRS can expedite identity verification cases under certain conditions. Here's the process: 1. You must demonstrate financial hardship (imminent eviction, utility disconnection, etc.) 2. Request to speak with an accounts management representative 3. Specifically request hardship consideration 4. Provide documentation of the hardship if requested 5. They can then place a priority handling code on your case
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Carter Holmes
OMG this worked for me!!! I was so worried about making my mortgage payment but I got through using Claimyr and explained my situation. The agent was actually really sympathetic! She put a hardship flag on my account and my verification was processed in 3 days instead of weeks! I was honestly shocked it worked so well!
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Sophia Long
I might be in a similar situation, I think? I sort of received a letter about possible verification issues, but I'm not entirely sure if it's the same thing you're describing. Instead of waiting for the verification process, I went ahead and created an ID.me account and verified my identity proactively through the IRS online portal. It seemed to possibly help speed things up? My return was processed about a week later, though I can't be completely certain if that's what made the difference.
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Angelica Smith
Interesting approach with the proactive verification. Did you have to upload any specific documents when you did this? And did you receive any confirmation that this satisfied their verification requirements?
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Logan Greenburg
I successfully navigated through this exact situation last month. After checking the IRS2Go app daily with no updates, I finally found the right process. I submitted the requested verification documents (unexpired ID, Social Security card, and utility bill) through the secure portal link in the letter. Verification completed in 9 days, and my refund was deposited exactly 11 days after that. Make sure you're using the official verification portal at https://idverify.irs.gov and not responding to any emails claiming to be from the IRS.
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