Frustrated with IP PIN Verification Process - Asked to Verify AGAIN After Already Doing It in 2022

The IRS verification system is like a faulty security gate - sometimes it lets you through with a nod, other times it wants three forms of ID and a blood sample. What's happening is that the IP PIN system and the Identity Verification process are two separate security measures that don't always talk to each other effectively. Your 2022 verification was likely tied to that specific tax year, and the system might be flagging you again because of your address change (military moves trigger verification flags more often than civilian moves). With tax day approaching in less than 2 weeks, I'd recommend calling back ASAP. The verification team gets absolutely swamped this time of year.

Did you move between the 2022 and 2024 tax years? I had to verify twice when I moved from Georgia to Texas in January 2023. The second verification request came on March 12, 2024, even though I had already verified in April 2022. My tax advocate explained that address changes within 24 months can trigger automatic verification requests.

I went through this exact same frustration last month! Called the IRS verification line 7 times and kept getting disconnected after waiting 30+ minutes each time. Finally I used Claimyr (https://youtu.be/_kiP6q8DX5c) to get through to an agent in about 15 minutes. It saved me hours of redial hell. The agent confirmed my identity over the phone and processed my verification immediately. Worth every penny when you're dealing with a time-sensitive situation like this.

I had exactly the same issue with my IP PIN and verification 27 days ago. After being disconnected 3 times and spending exactly 4 hours and 12 minutes on hold over 2 days, I finally got through to an agent who explained everything. The problem was resolved in exactly 8 minutes once I reached the right person. My refund (which had been held up) was released 4 days later and deposited in 6 days. If you're on a tight timeline for your PCS, getting through to an agent ASAP is critical - especially since we're only 13 days from the filing deadline and wait times are getting worse by the day.

I'm not convinced this is normal procedure. Something seems off. IP PINs should prevent this issue. That's their entire purpose. The IRS shouldn't ask for verification twice. Especially after already sending your refund. Could be a phishing attempt. Did you verify the phone number? Was it the official IRS number? Did they ask for personal information?

This is unfortunately a known issue with the IRS verification system. I've seen it happen repeatedly with military families. The problem stems from multiple factors: • The IP PIN system and identity verification are separate systems • Frequent address changes flag accounts for additional review • Military moves across state lines trigger verification more frequently • Systems don't always recognize prior verifications from different addresses • The IRS budget cuts have reduced their ability to integrate these systems It's frustrating, but it's definitely a legitimate IRS process issue, not a scam.

I completely understand your frustration. Per Internal Revenue Manual 25.23.2, the IRS is required to verify taxpayer identity when certain risk factors are present, even if you have an IP PIN. Under the Taxpayer First Act Section 2001, they've actually increased verification requirements. As a military spouse who's gone through three PCS moves in five years, I've had to verify twice despite having an IP PIN each time. The verification is annoying but legitimate - and unfortunately common for military families due to our frequent relocations.

Happened to me last yr too. IP PIN is basically useless imho. IRS systems don't talk to each other. Left hand doesn't know what right hand is doing. Got my fed refund then got letter saying verify identity. Makes zero sense. Called 6x, got hung up on 5x. When I finally got thru, agent said it happens all the time w/ military families who move a lot. System flags address changes as suspicious even w/ IP PIN. Totally broken system.