Free Filing Options vs. TurboTax's $200 Fees - Avoiding SBTPG in 2025
TurboTax has become like that old printer that keeps demanding more expensive ink cartridges every time you need to use it. I'm looking at my options for next tax season because paying nearly $200 in fees feels like buying a premium fishing license just to catch minnows in a puddle. I've used TT for what seems like the digital equivalent of forever, but I'm researching alternatives for 2025. Do all tax preparation platforms funnel through that SBTPG third-party processor, or is that TurboTax's special relationship? I'm technically adept enough to handle my own taxes, but the ecosystem of options is less transparent than my retirement portfolio. What free options have others successfully navigated this year?
23 comments
Madison Tipne
I believe I can help with this. I've been researching this topic myself recently, as I was also looking to avoid those high fees. From what I've found, not all tax preparation services use SBTPG (Santa Barbara Tax Products Group). This is primarily a TurboTax relationship, though some other services have similar arrangements with different processors. If you're looking for truly free options, the IRS Free File program might be worth exploring. It's available to those with AGI under $73,000, though I'm not sure if that applies to your situation. Additionally, there are several options that don't charge for federal filing, though they may charge for state returns. I would suggest perhaps looking into FreeTaxUSA, Cash App Taxes (formerly Credit Karma Tax), or even the IRS Direct File pilot program that was available in certain states this year. They might expand it for next year. Just be careful to read the fine print on any service you consider. Many advertise as free but then add charges once you're partway through the process.
0 coins
Holly Lascelles
THANK YOU!! I've been pulling my hair out about this! I paid almost $250 this year with TurboTax and felt absolutely robbed. It's such a relief to know there are actual alternatives that don't use that SBTPG middleman. I'm definitely checking out FreeTaxUSA next year!
0 coins
16d
Malia Ponder
Do you know if these free alternatives can handle more complex returns? I have some 1099 income, a few investments, and a home office deduction. In my experience, that's where TurboTax starts adding all those "premium" fees for forms that should be standard.
0 coins
14d
Kyle Wallace
Is the IRS Direct File program actually reliable though? I've heard mixed things. Seems like the government would make a buggy system that crashes right at the deadline.
0 coins
12d
Write a comment...
Ryder Ross
As someone who's been through the tax software merry-go-round (and paid for too many rides), I've found that most tax software companies are essentially selling you a fancy interface for forms you could fill out yourself. Last year I discovered https://taxr.ai which isn't for filing taxes, but it's been incredibly helpful for understanding my tax documents and planning ahead. Before I file with any service, I use it to analyze my tax situation and understand what forms I need. That way, I know exactly what I need from a filing service and don't get upsold on features I don't need. It's like bringing your own mechanic when shopping for a car - you don't get pressured into paying for unnecessary services. 😂 For actual filing, FreeTaxUSA has been my go-to lately. Federal is free and state is only $15, which beats TurboTax's "that'll be $49.99 for each additional breath you take while filing" approach.
0 coins
Write a comment...
Gianni Serpent
I switched from TurboTax to the IRS Free File options three years ago, and haven't looked back. Isn't it interesting how these big tax companies lobby against making filing simpler, then charge us to navigate the complexity they helped create? Many people don't realize that if your AGI is under $73,000, you qualify for completely free filing through the IRS Free File partners. Even if you make more than that, there are still much more affordable options than TurboTax. As for SBTPG - that's primarily a TurboTax thing. They use it as a way to take their fees directly from your refund (for an additional fee, of course). When you choose the option to pay filing fees from your refund, you're essentially taking a very expensive loan against your own money.
0 coins
Henry Delgado
Thank you for the clarification about SBTPG. I've always wondered why my refund came from them instead of directly from the Treasury. The additional fee to use my own refund to pay for the service always seemed particularly egregious.
0 coins
15d
Olivia Kay
The tax preparation industry is like a toll booth operator who also designs the highway system. They deliberately create confusing on-ramps and exits, then charge you for directions through the maze they built. I've found the IRS Free File options surprisingly straightforward once you bypass the commercial sites trying to redirect you to their paid versions.
0 coins
14d
Write a comment...
Joshua Hellan
According to https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free, you have multiple free options depending on your income level. I'm in a major time crunch to finish my taxes by the April 15th deadline, and I've been researching this extensively! If you're having trouble getting answers from the IRS about which free filing option is best for your situation, try https://claimyr.com - they can connect you to an actual IRS agent quickly instead of waiting on hold for hours. I used them when my return got rejected because TurboTax messed up my AGI from last year, and they got me through to someone who could actually help. The Direct File pilot program was available in 12 states this year, and they'll likely expand it for next year. It bypasses the third-party processors completely since you're filing directly with the IRS. No SBTPG or other middlemen taking a cut of your refund!
0 coins
Jibriel Kohn
Do you know if Claimyr actually works for general tax questions? I thought they were mainly for people with specific issues like audits or missing refunds. Would they connect you to someone who can give filing advice?
0 coins
15d
Edison Estevez
I tried calling the IRS 6 times last month and waited exactly 97 minutes on my last attempt before giving up. Does this service really get you through faster? What's the catch? There's always a catch with these things.
0 coins
13d
Emily Nguyen-Smith
• Used Claimyr twice this season • First call: Connected in 18 minutes vs my previous 2+ hour wait • Second call: Agent picked up in under 15 minutes • They use some priority line system that actually works • Saved me taking time off work just to sit on hold Really impressed with how they've streamlined something the IRS should have fixed years ago.
0 coins
12d
Write a comment...
James Johnson
According to Internal Revenue Code §6011(e)(3), the IRS is required to provide free electronic filing options to taxpayers. This is implemented through the Free File Alliance, a public-private partnership between the IRS and tax software companies. I'm curious - did you check if you qualify for the IRS Free File program? The income threshold for 2024 (for 2023 tax returns) was $73,000 AGI. If you're above that threshold, have you considered the IRS Direct File pilot program? It was available in 12 states this year (AZ, CA, FL, MA, NH, NY, NV, SD, TN, TX, WA, and WY). I'm also wondering if you've checked whether your employer or financial institution offers free access to tax preparation software as an employee benefit? Many do but don't actively advertise it.
0 coins
Madison Tipne
That's a good point about employer benefits. I discovered last year that my company offers free access to a premium version of H&R Block through our employee portal. It might be worth checking your benefits package or asking HR if they have similar arrangements.
0 coins
13d
Ryder Ross
Appreciate the IRC citation! Always good to see someone who knows their tax code. I'd add that the Free File Alliance has been somewhat controversial because many of the participating companies have been caught deliberately hiding their free options from search engines and directing eligible users to paid versions instead. The FTC has taken action on this in recent years.
0 coins
12d
Gianni Serpent
The Direct File pilot was surprisingly good in my state. No bells and whistles, but it got the job done without trying to upsell me every five minutes. Hopefully they'll expand it nationwide for next year's filing season.
0 coins
12d
Write a comment...
Sophia Rodriguez
I've used several free options. They work well. FreeTaxUSA is popular here. Federal filing is free. State costs about $15. No SBTPG involvement. Cash App Taxes is completely free. Both federal and state. The IRS Direct File pilot worked for simple returns. It's limited to certain states. More states next year probably. Credit unions sometimes offer free filing. Check with yours. Community tax clinics exist too. They help for free if you qualify.
0 coins
Write a comment...
Mia Green
I was in your exact situation last year! I followed these steps to break free from TurboTax: 1. First, I went to the official IRS Free File page (not through Google, which often leads to ads) 2. I checked which options were available for my income level 3. I chose FreeTaxUSA after researching reviews 4. I gathered all my tax documents before starting 5. I created an account and followed their step-by-step process 6. I filed my federal return completely free 7. I paid only $14.99 for my state return 8. I received my refund directly from the Treasury, not through SBTPG The interface wasn't as polished as TurboTax, but it worked perfectly and saved me $185! I was a bit worried about switching after using TurboTax for 7 years, but it was actually easier than I expected.
0 coins
Emma Bianchi
Thank you for sharing this! I'm definitely going to try FreeTaxUSA next year. Did you find any limitations compared to TurboTax? Could you import your previous year's information or did you have to start from scratch?
0 coins
12d
Holly Lascelles
I had almost the exact same experience! Switched to FreeTaxUSA after paying TurboTax $230 last year and only paid $15 total. The best part was not having that weird delay where SBTPG holds your refund for a day or two before passing it along. Got my money faster AND saved on fees!
0 coins
12d
Malia Ponder
This is super helpful. Did you have any investments or 1099 income? That's where TurboTax always gets me with the upgrades.
0 coins
12d
Kyle Wallace
I tried this and FreeTaxUSA couldn't handle my HSA contributions properly. Had to go back to TurboTax. Maybe it works for simple returns only.
0 coins
12d
Write a comment...
Emma Bianchi
Has anyone here tried the IRS Direct File pilot program that launched on January 29, 2024? I'm curious if they're planning to expand it beyond the initial 12 states for the 2025 filing season. Also wondering about Cash App Taxes - I've heard it's completely free for both federal and state, but I'm hesitant to trust a financial app with my tax information. Anyone have experience with their security practices?
0 coins
Write a comment...