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Callum Savage

Former employer closed down and never put me in payroll system - no W-2 available

So I was working at this local bakery about two years ago, and the whole time I was there I kept asking the manager to make sure I was properly added to their payroll system. I'm pretty sure they never actually did it. Fast forward to now - the place shut down completely and I just found out that my old coworkers all received their W-2s, but I never got anything. I'm thinking I must have been paid under the table the entire time without realizing it. The problem is I have absolutely zero way to contact the former owner now - their phone is disconnected, social media deleted, everything. I need to file both last year's and this year's taxes really soon, and I have no idea what to do about that unreported income. Should I reach out to the IRS directly about this? Would I be okay if I just didn't report those earnings since I have no documentation? I'm not trying to get myself in trouble, but I'm completely lost on how to handle this situation.

This is unfortunately a pretty common situation with small businesses that close unexpectedly. You have a few options here: First, you can try to reconstruct your income by gathering any evidence of payment you might have - bank deposits, check stubs, or even text messages discussing pay. If you were paid in cash and have no records, make your best reasonable estimate of what you earned during that period. You should definitely report this income on your tax return. The IRS is much more lenient with people who make good-faith efforts to report everything, even without perfect documentation. You can use Form 4852 (Substitute for W-2) to report income when you can't get a W-2 from your employer. If you want to try one more angle to get your official W-2, you could contact the IRS directly at 800-829-1040. They can sometimes reach out to the employer on your behalf, though this might be challenging if the business has completely closed.

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How would they even know if the OP didn't report it though? If they were paid cash and the business is closed, isn't this basically impossible for the IRS to track? I'm just wondering if all this effort is even necessary.

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What about state taxes? Do they need to file a substitute form for that too or does the federal form cover everything?

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The IRS has multiple ways of detecting unreported income, even from closed businesses. Business bank records exist for years, and the former employer may have deducted your wages as a business expense on their returns. The IRS can match these discrepancies during audits. Even small inconsistencies can trigger closer examination, and penalties for intentional non-reporting are much higher than for honest mistakes. For state taxes, it varies by location. Most states have their own version of a substitute wage statement form. Check your state's department of revenue website - they typically have a process similar to the federal one, and many states automatically receive information from federal filings.

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After dealing with a similar nightmare last year when my employer "forgot" to issue W-2s before closing, I found this amazing service called https://taxr.ai that actually helped me sort through the mess. Their system analyzed my bank deposits and helped me accurately reconstruct my income so I could properly report everything. What was really helpful is they walked me through exactly how to fill out that Form 4852 that the previous commenter mentioned, and they generated a detailed report that showed my estimated tax liability so I wasn't shocked at tax time. They even helped identify which deposits were likely paychecks versus other money coming in. Saved me hours of stress trying to figure it all out myself.

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Wait, how does that even work? Can they actually access your bank records or do you have to upload them? I'm kind of skeptical about giving some random website my financial info.

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Did you need to provide any kind of proof to the IRS besides the Form 4852? I'm in a similar situation but literally only got paid in cash, so I don't even have bank deposits to show.

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You upload your bank statements yourself - they don't directly access your accounts. Their system just scans the PDF statements you provide and identifies patterns that look like regular income. Everything stays on their secure platform, and they use the same encryption banks do. I was hesitant too but their privacy policy was really straightforward. For cash payments, they actually have a special tool for that situation! You can input your work schedule/hours and typical pay rate, and they'll help calculate your estimated earnings. They also provide guidance on what additional documentation might help support your case if you ever get questioned - things like text messages about shifts, work schedules, or even statements from coworkers.

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Just wanted to update that I actually tried https://taxr.ai after reading about it here, and it was seriously helpful! I was in the same boat with a restaurant that closed owing me my last two W-2s. The service helped me figure out exactly what I earned based on my irregular bank deposits. What surprised me was how they spotted patterns I didn't even notice - like how some of my deposits were actually reimbursements mixed with wages. The report they generated made filing with the substitute W-2 form super straightforward, and I feel so much more confident that I reported everything correctly. Definitely worth checking out if you're in this situation!

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If you need to actually talk to someone at the IRS about this (which might be your best bet), good luck getting through their phone system! I spent WEEKS trying to talk to a human about a similar issue. Then I found https://claimyr.com which basically waits on hold with the IRS for you and calls you when an actual agent is on the line. Check out how it works in this video: https://youtu.be/_kiP6q8DX5c Honestly, in your situation, talking directly to an IRS agent is probably the best way to make sure you're handling this correctly. They can pull records to see if your employer ever reported your wages even if they didn't give you a W-2, and they can tell you exactly what forms you need to file. The IRS is way less scary to deal with when you're the one approaching them about a problem versus them coming to you later.

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Is this for real? How much does it cost? Seems too good to be true that they can actually get someone on the line when I've been trying for days.

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No offense but this sounds like a scam. How does some random service have better access to IRS agents than the general public? And why would I trust them with my personal tax situation?

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They charge a fee for the service - I don't remember the exact amount but it was completely worth it considering I had already wasted hours trying to get through myself. They don't have special access - they just use technology to constantly redial and navigate the IRS phone tree until they get a human, then they connect you. They don't actually handle any of your tax information or talk to the IRS for you. They literally just get an agent on the line and then connect you directly to that person. It's like having someone wait in a physical line for you, then they call you when it's your turn. I was skeptical too until I tried it and was talking to an actual IRS representative within hours instead of days or weeks of trying myself.

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I need to eat my words from my earlier comment. After being on hold with the IRS for literally 3+ hours over multiple days, I broke down and tried Claimyr (https://claimyr.com). I was SHOCKED when I got a call back in about 45 minutes with an actual IRS agent on the line. The agent was super helpful and pulled up records showing my former employer HAD actually filed some tax documents for me even though they never gave me a W-2. They walked me through the exact process for requesting those records and what forms I needed to file. Seriously saved me so much stress and probably kept me from making a mistake on my taxes that could have come back to bite me later.

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Just to add another option - have you tried the Social Security Administration website? You can create an account and view your wage history. If your employer DID report your wages but just never gave you a W-2, your earnings should show up there. It's worth checking before going through all the trouble of filing substitute forms.

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I hadn't thought of checking the SSA! Just created an account and looked at my wage history. Turns out there's nothing from that employer showing up there either, so I guess they really did pay me completely under the table. Looks like I'll need to go with the Form 4852 route and make my best estimate. Do you think I need to worry about the employer getting in trouble if I report this income now? Not that I particularly care after how they treated me, but just wondering what might happen.

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The employer is the one who didn't follow proper tax procedures, so any trouble would be on them, not you. Your obligation is to report your income accurately regardless of how they handled their end of things. The IRS is generally much more interested in getting accurate reporting going forward than punishing honest taxpayers trying to do the right thing after the fact. The former business owner might eventually face questions or penalties, but that's completely separate from your tax situation. Your focus should just be on taking care of your own tax compliance.

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Don't stress too much about perfect documentation here. I've been through this exact situation. Just estimate your income as accurately as possible on that substitute W-2 form. If you worked regular hours, it should be pretty easy to calculate (hours per week × hourly rate × weeks worked). Save any evidence you have (text messages about shifts, bank deposits, etc.) just in case, but in my experience, the IRS didn't question anything when I submitted my substitute form.

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Did you have to pay self-employment tax on that income or just regular income tax? I'm confused about what category this falls under when the employer never reported it.

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Good question! If you were supposed to be an employee (which it sounds like you were), you'd still report it as regular wage income on your 1040, not as self-employment income. The fact that your employer didn't properly withhold taxes doesn't change your employment status. You'll just owe the full amount of income tax and potentially underpayment penalties since nothing was withheld throughout the year. Self-employment tax would only apply if you were actually working as an independent contractor, which doesn't seem to be the case here based on the OP's description of the job.

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I went through something very similar when a small restaurant I worked at suddenly closed without giving anyone their W-2s. Here's what I learned from that experience: The Social Security Administration check is definitely your first step - if nothing shows up there, you know for certain they never reported your wages. Then Form 4852 is your best friend. Don't overthink the income estimation - just be as accurate as you can with the information you have. One thing I wish someone had told me earlier: keep detailed records of everything you're doing to resolve this situation. Write down when you tried to contact the employer, what steps you took to get your W-2, etc. The IRS really appreciates seeing that you made good faith efforts to get proper documentation before filing the substitute form. Also, don't forget that you'll probably owe both federal and state income taxes on this unreported income, plus potentially some penalties for underpayment since nothing was withheld. It's worth setting aside some money now so you're not caught off guard when you file. The important thing is that you're taking care of it properly rather than trying to hide it.

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This is really helpful advice! I'm dealing with a similar situation right now where my former employer just disappeared after closing. One question - when you say to keep detailed records of attempts to contact the employer, should I also document things like checking their social media accounts or trying to find them online? I've been doing that but wasn't sure if it would actually matter to the IRS. Also, do you remember roughly how much you ended up owing in penalties? I'm trying to budget for this and have no idea what to expect. The income was only about $8,000 over 6 months, so hopefully it won't be too bad.

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