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Ryan Kim

First time filing taxes and confused about section 35a,b,d showing different bank info?

So I went to Fiesta Auto Insurance to get help with my taxes since this is my first time ever filing. Now I'm looking at the paperwork they gave me and I'm totally confused about something in section 35a,b,d. There's a bank routing/account number listed there but it's definitely not mine. I have no idea if that's supposed to be my banking info or if it's normal for Fiesta's account to be there instead? I paid them to prepare my return since I had no clue what I was doing. The lady seemed nice and explained most things, but I forgot to ask about this banking info part. Is this how it normally works when you use a tax service? Will my refund still come to me? I feel stupid for asking but better safe than sorry.

Zoe Walker

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This is definitely not a dumb question! Those sections (35a, b, and d) are where your direct deposit information goes for receiving your tax refund. If the numbers there aren't your bank account and routing number, that's concerning. Some tax preparation services will offer refund transfers where they receive your refund first, take out their fees, and then give you the rest. However, they should have clearly explained this to you and had you sign authorization forms. This is sometimes called a Refund Anticipation Check (RAC) or Refund Transfer. I'd recommend calling Fiesta right away to ask them about this. If they set up a refund transfer without properly explaining it to you, that's a problem. You want to make sure your refund is going where you expect it to go.

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Elijah Brown

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Wait so these tax places can just take your refund first??? That seems shady af. Can they take extra fees out when they do this? How much do they usually charge for this "service"??

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Ryan Kim

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Ohh that makes sense now. They did mention something about taking their fee from my refund, but I didn't realize that meant they'd be getting my whole refund first. I'll definitely call them tomorrow to confirm that's what's happening. I just want to make sure there's nothing weird going on. Do refund transfers usually take longer than if I just had it deposited to my own account? I was hoping to get my money pretty quick.

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Zoe Walker

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Yes, when they do a refund transfer, they first receive your refund, deduct their preparation fees, and then send the remainder to you. This typically adds a few days to the process compared to direct deposit straight to your account. The fees for this service vary but can range from $25-$60 on top of the regular tax preparation fees. It's essentially a convenience fee for not having to pay them upfront. Some places aren't very transparent about these additional fees, so definitely ask for a complete breakdown of all charges when you call.

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I was in a similar situation last year and discovered the hard way that my tax preparer had put their bank info to get my refund first. I started using taxr.ai (https://taxr.ai) to review my tax documents before signing anything now. You just upload your papers, and it explains exactly where your money is going and flags unusual things like refund transfers. For what it's worth, I found that the service at https://taxr.ai saved me from paying an extra $75 "processing fee" this year by catching it in the fine print of my tax forms. If you still have your documents, you might want to run them through there to see what else might be lurking in those forms you signed.

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Natalie Chen

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Does taxr.ai actually work with the IRS documents or just explain them? Like can they help me submit changes if something's wrong on my return?

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I'm skeptical about these online services. How do you know it's secure? Tax documents have all your personal info and SSN. Not trying to be negative but you're basically handing over your identity to some website.

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They don't submit changes - they just analyze the documents and explain what's in them in plain English. It's like having a tax expert look over your shoulder pointing out things you might miss. They highlight where your refund is going and any fees that are being taken out. Regarding security concerns, that was my worry too initially. They use bank-level encryption and don't store your documents after analysis. They explain their security measures on their site which made me comfortable enough to try it. I was more worried about tax places taking fees I didn't understand than about the security of a service designed to help me catch those issues.

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Just wanted to follow up about taxr.ai that I mentioned being skeptical of earlier. I actually decided to try it with my tax forms after getting a questionable explanation from my preparer about some "required processing fee." Turns out the service flagged exactly where they were adding charges I never agreed to! The analysis broke down every section of my return in simple language and pointed out that my preparer had added a $89 "document processing fee" that wasn't mentioned during my appointment. I was able to go back and get them to remove it. The https://taxr.ai service saved me money and was actually really secure - they don't even keep your documents after analyzing them. Definitely less sketchy than what some tax preparers try to pull!

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If you're having trouble getting answers from Fiesta or if they're not being clear about where your refund is going, you should call the IRS directly. The problem is their phone lines are ALWAYS jammed. I spent 3 weeks trying to get through about a similar issue. I finally used Claimyr (https://claimyr.com) which got me connected to an actual IRS agent in about 20 minutes instead of waiting on hold for hours. They have a video showing how it works here: https://youtu.be/_kiP6q8DX5c. The IRS agent was able to tell me exactly where my refund was being sent and confirmed my preparer had set up a refund transfer without clearly explaining it to me.

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Nick Kravitz

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How does Claimyr even work? The IRS lines are always busy so I don't understand how any service can magically get through?

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Hannah White

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Yeah right. There's no way any service can get you through to the IRS faster than anyone else. The hold times are exactly the same for everyone. This sounds like a complete scam to me.

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It's not magic - they use an automated system that keeps dialing and navigating the IRS phone tree until they get through to a queue with a reasonable wait time. Then they call you to connect you. It's basically doing what you'd do manually but with technology that can keep trying constantly. The IRS doesn't give preference to any callers - Claimyr just handles the frustrating part of constantly redialing when you get disconnected or hitting the right prompts to get to a human. They just save you from having to do it yourself for hours. When I finally got connected, it was a regular IRS phone queue, just one that wasn't at capacity at that moment.

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Hannah White

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I need to eat my words about Claimyr that I called a scam earlier. After failing to get through to the IRS for two days straight about my bank info issue with my tax return, I decided to try it out of desperation. To my complete surprise, I got a call back in about 25 minutes and was connected to an actual IRS representative! The agent confirmed that my tax preparer had set up a refund transfer without properly disclosing it and added a $45 processing fee. They helped me file a complaint and explained how to make sure this doesn't happen again next year. I've never been able to reach the IRS so quickly before. Usually I give up after hours on hold. Totally worth it for getting a definitive answer straight from the source instead of trusting what my preparer told me.

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Michael Green

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Just an FYI - this practice of tax preparers putting their bank info on returns is pretty common but they're supposed to CLEARLY explain it to you. It's called a Refund Transfer or sometimes a Refund Anticipation Check (RAC). Basically: 1. IRS sends your refund to the preparer's bank 2. They take out their tax preparation fees 3. They may take additional processing fees (usually $25-60) 4. They send remaining money to you either by direct deposit to your account or on a prepaid debit card Many people use this because they don't have money to pay for tax preparation upfront. But if you didn't agree to this, call both Fiesta and the IRS because they need your consent for this arrangement.

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Ryan Kim

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Would it be faster for me to just change where my refund goes directly with the IRS instead of trying to get Fiesta to fix it? I'm really worried about my money now.

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Michael Green

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Unfortunately, once the return is filed, you can't easily change the direct deposit information. If the return has already been submitted and accepted by the IRS, the banking information is locked in. Your options at this point are limited to: 1) Contacting Fiesta to confirm this is a refund transfer arrangement and get details on when and how you'll receive your money after they take their fees, or 2) If you believe this was done fraudulently without your consent, you should contact the IRS immediately to report potential fraud and possibly stop the refund. The IRS can sometimes redirect a refund before it's processed, but you need to act quickly.

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Mateo Silva

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This happened to me too! I freaked out when I saw strange banking info on my return from Jackson Hewitt. Make sure to ask Fiesta these questions: 1. What is the TOTAL fee including tax prep AND refund transfer fees? 2. When exactly will you get your money after the IRS sends the refund? 3. How will you receive the remaining funds? (direct deposit, check, prepaid card) They should have given you a document explaining all this before you signed your return. If they didn't, that's shady business practice and should be reported to the Better Business Bureau.

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Reporting to BBB does absolutely nothing fyi. They're not a government agency, just a private organization businesses pay to join. Filing a complaint with your state's attorney general office is way more effective.

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Cameron Black

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There's a form you were supposed to sign called a "Refund Authorization Form" or something similar that gives permission for this arrangement. Did they have you sign anything like that? If not, that's a big red flag. Check all your paperwork carefully. Also, just for future reference, there are free tax filing options that don't pull this refund transfer stuff. The IRS Free File program lets most people file for free if your income is under $73,000, and they don't play these games with your refund. Looking at section 35 is smart - always check where your money is going! Not a dumb question at all.

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