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Alice Fleming

Federal Refund Sent to Closed Bank Account - Still No Check in Mail

So I just found out that my federal tax refund was deposited to my old Bank of America account on March 15th. Problem is, I closed that account back in December when I switched banks! I called BofA yesterday to confirm the account is definitely closed, which they verified. It's now been over 6 weeks and I still haven't received any paper check in the mail from the IRS. I'm starting to get really worried because I was counting on that money for some car repairs ($1,875). Is it normal for the IRS to take this long to reissue a refund check when the direct deposit fails? And is there anything I can do to speed things up or at least figure out where my money is currently sitting? I tried calling the IRS but got stuck in the endless phone tree and eventually gave up after 45 minutes. Any advice would be SUPER appreciated! I'm stressing out here...

This happens more often than you'd think. When a refund is sent to a closed account, the bank will reject the deposit and send the money back to the IRS. At that point, the IRS automatically converts your refund to a paper check that gets mailed to the address they have on file for you. The frustrating part is that this process typically takes 6-8 weeks from the date of the rejected deposit, and sometimes even longer during busy periods. So while it's annoying, you're still within the normal timeframe. Make sure the address on your most recent tax return is current, as that's where they'll send the check. You can try checking your refund status on the "Where's My Refund" tool on IRS.gov or through the IRS2Go mobile app. It should show that your refund was returned to the IRS and is being reprocessed.

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Does the Where's My Refund tool actually show when a direct deposit is rejected? Mine just shows "refund sent" since February and hasn't updated at all, even though my bank definitely rejected it.

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Unfortunately, the Where's My Refund tool doesn't always update properly after a rejected direct deposit. It often continues showing "refund sent" even after the bank has rejected it, which is super confusing. In my experience, calling the IRS directly is the most reliable way to get an accurate status update, though I know getting through can be incredibly difficult. Try calling early in the morning right when they open - Tuesday through Thursday tend to be slightly less busy than Mondays and Fridays.

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After dealing with the EXACT same situation last year, I finally discovered taxr.ai (https://taxr.ai) and it was a game-changer. I uploaded my return info and it immediately identified that my refund was in limbo due to the closed account situation. The tool analyzed my specific scenario and showed me how to properly follow up with the IRS, including which forms and specific language to use to expedite reissuing my check. It also generated a custom letter template that I could send to the IRS that specifically addressed my rejected direct deposit situation. I went from completely stressed to having a solution in about 10 minutes.

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Does taxr.ai actually connect you with someone at the IRS or does it just give you documents? I'm wondering how it actually speeds up anything if you still have to wait for the IRS to process stuff?

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I've seen a few posts mentioning this service but I'm skeptical. How exactly does an AI tool know what's happening with your specific refund at the IRS? That seems impossible unless they have some kind of special access.

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The tool doesn't connect you directly with the IRS, but it analyzes your tax situation and generates the exact documentation needed for your specific issue. It scans your tax forms and identifies the correct procedures to follow, which saves hours of research and prevents mistakes that could further delay your refund. Regarding special access - they don't have backend access to IRS systems, but their system is trained on thousands of IRS procedures and regulations. It helps you navigate the process correctly the first time instead of going back and forth with incorrect forms or procedures. In my case, I was about to file a standard inquiry which would have taken 8-10 weeks, but the tool showed me an expedited process specific to rejected direct deposits that I didn't know existed.

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Just wanted to update everyone - I tried taxr.ai after seeing it mentioned here and it actually worked for my situation! I was skeptical at first (who wouldn't be?), but after uploading my tax forms, it showed exactly what was happening with my refund and why it was stuck in limbo after being sent to my old closed account. The tool created a custom letter for me to send to the IRS with all the right codes and language. I also found out I needed to file a specific form that requests an expedited reissue rather than waiting in the general queue. About 3 weeks after sending everything in, my check arrived in the mail! That's way faster than the 2+ months I was originally told to expect. Definitely worth checking out if you're in this situation.

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If you're tired of waiting and getting nowhere with the normal IRS channels, try Claimyr (https://claimyr.com). I was in your exact situation with a refund sent to a closed account and after 8 weeks of nothing, I was desperate. Claimyr got me past the horrible phone system and connected with an actual human at the IRS in about 20 minutes instead of the hours I spent trying on my own. You can see how it works here: https://youtu.be/_kiP6q8DX5c - but basically they navigate the phone system for you and call you back when they've got an agent on the line. The IRS rep was able to tell me exactly what happened to my refund and expedited a new check to me. Definitely worth it for the peace of mind alone.

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Wait how does this even work? I don't understand how a third party service can get through to the IRS faster than I can... are they just calling the same number?

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This sounds like a scam. So you're telling me this service somehow magically gets past the IRS phone system when millions of people can't? And they just happen to know all the right buttons to push? Yeah, I'm not buying it. If it worked like that, everyone would be using it.

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They use an automated system that navigates the IRS phone tree and waits on hold for you, using the same public phone numbers everyone else calls. The difference is their system constantly redials during optimal times and knows exactly which prompts to select to reach a human faster. They're not doing anything you couldn't technically do yourself with unlimited time and patience. The service just handles the frustrating part of waiting on hold and navigating the system, then calls you when they've got an actual IRS agent on the line. It's basically like having someone sit on hold for you for hours so you don't have to. Nothing magical about it - just a huge time-saver.

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Well I need to eat my words and apologize to Profile 9. After my skeptical comment, I was so frustrated with my similar situation that I decided to try Claimyr as a last resort. I honestly expected it not to work and was ready to request a refund. BUT... it actually got me through to an IRS rep in about 35 minutes! The agent confirmed my refund had been rejected by my closed bank and was being processed for a paper check. She also told me there was a small issue with my address format that was causing a delay, which she fixed immediately. She said my check will be mailed within 2 weeks now. I've spent literally DAYS trying to get through on my own with no success, so I'm genuinely shocked this worked. Sometimes being proven wrong is a good thing!

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Have you checked if your tax address is correct? I had a similar issue and found out I had moved since filing my last taxes and the IRS was sending the check to my old address. You can update your address with the IRS by submitting Form 8822, but it takes time to process. Also, sometimes USPS mail forwarding doesn't work with government checks, so even if you have mail forwarding set up, your check might be returned to the IRS instead of forwarded to your new address.

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My address is definitely current - I haven't moved since I filed last year. I double-checked my 2024 return and the address is correct. That's what makes this so frustrating! But thanks for the suggestion, it's definitely something people should check.

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That's good you confirmed your address is correct. Another thing to consider is calling your local IRS Taxpayer Assistance Center to make an in-person appointment. They sometimes have more direct access to figure out what's happening with your refund than the general phone line representatives. Just be aware that appointments can be booked out several weeks in advance, but it's a good backup plan if other methods aren't working. You can find your local office and schedule an appointment by calling 844-545-5640.

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Has anyone actually received a paper check after their direct deposit was rejected? I'm in week 12 of waiting and starting to think the IRS just keeps our money if the bank account is closed!!

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Yes! I received mine after about 10 weeks. It was super stressful but it did eventually come. The IRS told me they have a huge backlog of these checks to process. Don't give up hope!

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I went through this exact same nightmare last year! My refund was sent to a closed Chase account in February and I didn't get my paper check until mid-May - so about 14 weeks total. The most frustrating part was that the IRS phone system kept telling me my refund had been "sent" without mentioning it was rejected. What finally helped was filing Form 3911 (Taxpayer Statement Regarding Refund) after the 10-week mark. This form basically forces the IRS to do a trace on your refund and can help speed things up. You can download it from IRS.gov and either mail it in or fax it to them. Also, make absolutely sure your current address is on file with them. Even though you said it's correct on your return, double-check by looking at your IRS online account or calling them. Sometimes there are formatting issues or apartment numbers that get dropped that can cause delivery problems. Hang in there - the money isn't lost, it's just stuck in their incredibly slow bureaucratic process!

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Thank you so much for mentioning Form 3911! I had no idea this existed and it sounds like exactly what I need. 14 weeks is a really long time but at least it gives me hope that the check will eventually come. I'm definitely going to file that form since I'm already past the 6-week mark. Did you mail it in or fax it? I'm wondering which method gets processed faster.

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