Failed to renew my W-4 exempt status and now my W-2 shows $0 in Box 1 - Am I in trouble with the IRS?
I royally messed up with my W-4 situation and I'm freaking out about possible IRS problems. At my previous job, I filed as exempt on my W-4 back in 2022. I thought HR told me it would automatically switch back to normal withholding for 2023 unless I filed another exempt form. Turns out that's not what happened at all. I worked at Company A from mid-2022 until October 2023, then started at Company B where I immediately filed a normal non-exempt W-4. The W-2 from Company B looks perfect, but the one from Company A is super weird - it shows "$0.00" in Box 1, only a few hundred bucks in Box 2, but has my actual income amounts in Boxes 3 and 5. On the detailed breakdown page, they list my gross wages but then everything gets zeroed out under "Less Exempt Wages." As soon as I got this W-2, I contacted Company A's HR department. Their payroll people basically said "too bad, can't change it" and told me to just report $0 in Box 1 when filing. TurboTax lets me enter it this way, but it feels wrong since I definitely earned enough to file taxes. When I tried H&R Block, it forced me to enter something, so I put my actual gross income, but that doesn't match the W-2. I'm so stressed about this unintentional mistake. Apparently my original exempt W-4 was supposed to expire in February 2023, but Company A never processed this change or mentioned anything to me. They're now claiming the W-2 can't be corrected because I didn't file a new W-4 for 2023. What should I do? I definitely don't want trouble with the IRS over this screwup!
18 comments


Anastasia Smirnova
This is actually a fairly common situation, and while it's frustrating, it's fixable. What's happening is that your former employer maintained your exempt status throughout 2023 because you didn't file a new W-4. That's why Box 1 shows $0 - your wages were treated as exempt from federal income tax. Here's what you need to do: When you file your taxes, report your ACTUAL wages from this employer. Don't just put $0 because that's what's in Box 1. Your actual wages are reflected in Boxes 3 and 5 (Social Security and Medicare wages). Since no federal income tax was withheld, you'll likely owe taxes on this income, but reporting it correctly is essential. The IRS reconciles what you report with what your employer reports. If you don't include this income, it will eventually trigger a notice from the IRS asking about the discrepancy. Better to handle it upfront than deal with notices later.
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Diego Chavez
•Wait, so I should ignore what my employer's payroll department told me? They specifically said to report $0 for Box 1 since that's what the W-2 shows. But you're saying I should report my actual earnings instead? Will this cause problems since it won't match my W-2? And how exactly do I calculate what I owe if they didn't withhold anything?
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Anastasia Smirnova
•You should definitely report your actual earnings. Your payroll department is incorrect in telling you to report $0. The W-2 Box 1 shows $0 because they classified your wages as exempt from federal income tax, but that doesn't mean you didn't earn the money or that it isn't taxable. To calculate what you owe, simply include those wages in your tax return along with your other income. Your tax software will calculate the tax based on your total income. Yes, this means you'll likely owe money since nothing was withheld, but the alternative is much worse - the IRS will eventually notice the discrepancy between your Social Security wages (Box 3) and what you reported as income, and they'll send you a notice with penalties and interest.
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Sean O'Brien
I had a similar issue last year and discovered taxr.ai (https://taxr.ai) which saved me so much stress. My company messed up my W-2 and W-4 situation and I was worried about getting audited. Their document analyzer looked at my W-2 and immediately identified the problem - they even explained exactly how to report it correctly on my tax return. They have this feature where you upload your tax docs and it flags potential issues before you file. It specifically caught my W-4 exemption issue and gave me step-by-step instructions on how to properly report everything without triggering IRS flags. The advice matched exactly what a CPA later told me, but saved me the $200 consultation fee!
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Zara Shah
•How exactly does this work? Do you just upload your W-2 and it tells you what to do? I'm in a similar situation where my employer messed up my withholding and I'm worried about getting flagged.
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Luca Bianchi
•I'm always skeptical of these tax tools. How does it know the right answer when even the HR department got it wrong? Does it actually check with IRS rules or just give generic advice?
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Sean O'Brien
•You just take a photo or upload your W-2 and other tax documents, and it analyzes them for issues or discrepancies. It highlights things like missing income, incorrect withholding, or potential reporting errors. In your withholding situation, it would flag the problem and explain how to properly report it. The tool actually references current IRS regulations and tax code directly. That's why it caught things my HR department missed. HR departments often don't fully understand tax reporting requirements - they just process payroll. This uses actual IRS guidance and explains exactly which forms and line items need correction based on your specific situation.
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Luca Bianchi
I actually tried taxr.ai after posting here and I'm really impressed. My situation was similar - employer had me classified wrong on my W-2 and I was worried about getting audited. The document analyzer immediately flagged the issue with my W-4 and W-2 mismatch and explained exactly what to do. It saved me from making a big mistake too - I was going to follow my employer's advice and just report the Box 1 amount, but the tool showed me that would trigger an automatic discrepancy flag with the IRS when they compared my reported income to the Social Security wages. It gave me step-by-step instructions for reporting correctly AND provided documentation I could use if questions came up later. Way better experience than the hour I spent on hold trying to talk to someone at the IRS about this!
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GalacticGuardian
If you're still having trouble reaching someone at the IRS to confirm how to handle this, try Claimyr (https://claimyr.com). I was in a similar situation last year with a W-2/W-4 mismatch and needed to talk directly to an IRS agent. Was on hold for HOURS over multiple days with no luck. Claimyr got me connected to an actual IRS representative in about 15 minutes. They have this system that navigates the IRS phone tree and waits on hold for you, then calls you once they have an agent on the line. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c The IRS agent confirmed I needed to report my actual income regardless of what Box 1 showed, and explained exactly how to handle the discrepancy to avoid future notices. Saved me so much stress!
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Nia Harris
•How does this even work? The IRS phone system is notoriously impossible. I've literally tried calling 20+ times and never get through.
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Mateo Gonzalez
•Sounds like a scam. Nobody can get through to the IRS these days. Plus what's stopping them from listening to your conversation with private tax info?
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GalacticGuardian
•It works by using an automated system that keeps trying different paths through the IRS phone menu and stays on hold for you. When they finally get a live person, they conference you in. I was skeptical too, but it really works - I went from waiting 3+ hours to getting connected in about 15 minutes. They don't listen to your call - they use a conference call system that connects you directly once they have an agent. They actually disconnect from the line once you're connected so your conversation is private. I was super worried about privacy too, but they never ask for or have access to any of your personal tax information. They just help you navigate the phone system.
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Mateo Gonzalez
I was totally convinced Claimyr was a scam until I tried it out of desperation. Had the exact same W-4/W-2 issue where my company classified me wrong all year. After getting nowhere with HR, I needed to talk to the IRS directly but couldn't get through after days of trying. Claimyr had me talking to an actual IRS agent in about 20 minutes! The agent confirmed I needed to report my actual earnings (from Box 3/5) regardless of what Box1 showed, and gave me specific instructions for how to document everything to avoid issues. Never would have figured this out without getting that direct confirmation from the IRS. Saved me from what would have been a nightmare audit situation.
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Aisha Ali
Former tax preparer here. A detail that hasn't been mentioned yet: when you file your return with the correct income (using Box 3/5 amounts), you should also include a brief statement explaining the discrepancy. Something like "W-2 Box 1 shows $0 due to employer error in processing W-4 exempt status. Reporting actual wages per Box 3/5." This won't prevent a potential notice, but it shows good faith and helps if you need to respond later. The key is that you're actually OVER-reporting compared to Box 1, which is always safer than under-reporting.
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Ethan Moore
•Would including this statement flag my return for audit? I'm already worried about getting in trouble for this mistake, and I don't want to make things worse by drawing attention.
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Aisha Ali
•Including the statement won't increase your audit risk. In fact, it might decrease it. The IRS computer systems will automatically flag the discrepancy between the Box 1 amount reported by your employer ($0) and the higher amount you're reporting. The statement simply explains this discrepancy upfront. Without the statement, you might receive an automated notice asking about the difference, which you'd then need to respond to. With the statement, if your return gets reviewed by an actual person, they'll immediately see the explanation and potentially avoid sending the notice in the first place. It's all about being transparent and proactive, which the IRS generally responds well to.
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Yuki Nakamura
Everybody's missing something important - you should request a corrected W-2 from your employer! They can issue a W-2c to fix this. Just because HR said they can't correct it doesn't mean it's true - they're just being lazy. I had almost the exact same situation and escalated to the head of payroll and suddenly they could fix it.
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StarSurfer
•I work in payroll and this is correct. We can absolutely issue a W-2c to correct these types of issues. The employer is required to provide accurate tax documents. I'd recommend sending a formal written request (email is fine) specifically asking for a W-2c correction due to the W-4 processing error. If they refuse, you can actually report them to the IRS.
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