Colorado Tax Portal Shows ($9,920.00) Negative Balance After Status Changed from 'Refund Reviewed' to 'Processing' - Is This My Refund or Do I Owe?
Filed my Colorado state tax return in February 2025 and got a confirmation that it was received. The status initially showed 'refund reviewed' but then switched back to 'refund processing' which seemed weird. Now when I check the portal, there's a really confusing balance showing up. I just logged into the Colorado tax portal at 6:41 and under "Individual Income Tax" for my "2024 Return" it shows: Status: Received Account Balance: ($9,920.00) I can see options to "View or Amend Return," "View 1099-G Amounts," "Check Refund Status," "Make a Payment," "File/Amend and View Returns/Payments," and "Additional Actions" in the portal. Does this negative balance of ($9,920.00) mean I owe money to the state or is this actually indicating my refund amount? I'm totally confused because usually a negative number would mean I owe, but this appeared suddenly after the status change. I'm wondering if this balance display is how Colorado shows pending refunds, or if somehow I messed up my return and actually owe the state thousands instead of getting the refund I was expecting. The return was accepted without issues originally, so this sudden balance is really throwing me off. Has anyone else dealt with something similar with Colorado state refunds? I've checked the colorado.gov Revenue and Taxation websites but couldn't find a clear explanation for what a negative balance actually means in this context.
48 comments
Dylan Evans
The negative balance in parentheses ($10,850.00) actually means the state owes YOU money, not that you owe the state. Think of it from the state's accounting perspective - you have a negative balance on your account because they owe you money. So that's actually good news - it's showing your refund amount! The status changing from 'refund reviewed' back to 'refund processing' is just part of their internal workflow. They likely completed initial review and now it's in the final processing stage before they issue payment. You should see a deposit within 1-3 weeks typically, depending on Colorado's current processing times.
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Fatima Al-Mansour
Oh thank goodness! That makes sense when you put it that way. I was panicking thinking I somehow owed a bunch of money. Thanks for explaining!
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Sofia Gomez
Can confirm. Just went through this with my CO refund last month. The negative balance is what they owe you. Your refund is probably coming soon!
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StormChaser
wait im confused. why would they show what they owe u as a negative number? that seems backwards af
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Dylan Evans
It's accounting terminology. A credit balance (money they owe you) shows as negative from their perspective, while a debit (money you owe them) would show as positive. I know it's counterintuitive but that's how government accounting systems work.
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Dmitry Petrov
I was in the exact same situation until I tried taxr.ai and it literally saved me hours of confusion. It scanned my state tax info and explained everything in plain English, including why the negative balance is actually a good thing (it's your refund). The tool translated all the confusing gov't accounting language and even told me when to expect the deposit. No more guessing games or staring at cryptic numbers. Honestly, using taxr.ai was like having a tax pro walk me through my own return but without paying hundreds. https://taxr.ai
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Ava Williams
Is this some kind of ad? Or does this thing actually work? I'm drowning in tax confusion rn
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Dmitry Petrov
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Miguel Castro
Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Dmitry Petrov
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Zainab Ibrahim
After struggling with a similar refund issue in Colorado, I finally got someone on the phone using Claimyr (claimyr.com) who explained everything. The agent confirmed that negative balance is actually my refund amount and told me exactly when it would be deposited. Saved me days of stress! The callback feature was amazing - no more waiting on hold for hours. It was the only way I could actually talk to a human at the tax office after trying for weeks on my own.
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Connor O'Neill
Does this actually work? I've been trying to reach my state tax office for weeks
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Zainab Ibrahim
100% works. I was super hesitant at first but I was desperate after spending like 6 hours on hold over several days. The app got me a callback in about an hour. Talking to the agent directly solved everything - they even expedited my refund when they heard how long I'd been waiting.
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LunarEclipse
This sounds too good to be true. How does it even work?
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Zainab Ibrahim
They basically navigate the phone system for you and hold your place in line. When they reach an agent, you get a call to connect with them. It was literally the best money I've ever spent to get my questions answered directly instead of guessing what's happening with my refund. The agent explained everything about why my status kept changing.
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Connor O'Neill
ok im trying this tomorrow, been trying to reach someone about my refund for what feels like forever 😫
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Yara Khalil
This happened to me two years in a row. The neative balance (with parentheses) is your refund. If you owed, it would be a positive number without parentheses. The flip flopping between statuses is normal too - their system just does that sometimes as the refund moves through different departments.
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Keisha Brown
For Colorado specifically, that negative balance is 100% your refund amount. Their system is notoriously confusing. The status changes you described are normal too - they review, then it goes to processing for payment. You should get a direct deposit (if you selected that option) within about 2 weeks of seeing that negative balance appear.
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Paolo Esposito
THIS ⬆️ Colorado's system always shows refunds as negatives. Don't worry OP!
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Fatima Al-Mansour
Thanks! Makes me feel better knowing others have seen this too. I was so confused!
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Amina Toure
Anyone else think it's ridiculous that tax systems are designed to be so confusing that normal people can't understand them? Like why tf would they show a refund as a negative balance?? 🤡 The whole system is made to stress us out I swear.
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Oliver Weber
For real. I have a finance degree and even I get confused by some of this stuff. Can't imagine how frustrating it is for everyone else.
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FireflyDreams
its because they look at it from their perspective not ours. to them, a negative balance means they owe us money. stupid but thats govt for ya lol
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Natasha Kuznetsova
Remember when they said they would make taxes simple? 🤣 That was a good joke!
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Amina Toure
fr tho why cant they just say "YOUR REFUND: $10,850" instead of this accounting mumbo jumbo. Not everyone has a CPA 😤
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Javier Morales
As a former state tax employee, I can confirm the negative amount is your refund. The system displays it as a negative because it's a liability on their books (money they owe you). The status changes happen because your return goes through multiple processing stages: initial receipt → review → final processing → payment issuance. If you chose direct deposit, you'll usually see the money 3-7 business days after the final processing status appears.
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Fatima Al-Mansour
Thank you for this insider perspective! Do you know why it would go backward from review to processing? That's what threw me off.
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Javier Morales
That's actually normal! Review is when they check your return for accuracy. Processing comes after and means they're preparing to issue payment. The labels are confusing because logically you'd think processing comes first, but in tax admin world, processing refers specifically to the payment stage.
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Emma Anderson
just had this exact thing happen with my Arizona refund. the negative balance is what they owe you. if u owed them it would be positive. weird and backwards but thats how it works 🤷♂️
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Malik Thompson
ok i know everyone is saying its ur refund (which is true) BUT sometimes these systems glitch and show wrong amounts. is the negative balance amount actually close to what u were expecting as ur refund? if its way different u might wanna call them
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Fatima Al-Mansour
It's about $400 more than what I calculated I'd get back. Not sure if that's close enough or if I should be concerned?
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Malik Thompson
that's probably fine tbh. u might have missed a credit or deduction when calculating. or they adjusted something in your favor. i wouldn't worry if it's higher! 😄
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Isabella Ferreira
My wife is a CPA and deals with this all the time. Definitely your refund amount. It's in parentheses because in accounting, credits (what they owe you) are typically shown in parentheses or as negative numbers. Debits (what you would owe them) would be positive. Congrats on the refund! 👍
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CosmicVoyager
I had the EXACT same panic last week with my state refund! Called for hours trying to reach someone until I found Claimyr.com and was able to talk to a human in less than an hour. The agent explained that negative balance is actually MY money coming back to me. She even told me which day to expect the deposit. Talking to someone directly was worth every penny - refund arrived exactly when she said it would.
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Ravi Kapoor
how much did it cost to use that service?
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CosmicVoyager
honestly worth whatever they charged just to finally get answers and stop stressing. I had been trying to call for so long on my own that I was about to lose my mind. The agent I spoke with even gave me direct contact info in case I had more questions.
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Freya Nielsen
Different states label things differently, but most use accounting conventions where: ($X) or -$X = money they owe YOU (your refund) $X = money YOU owe them The status change happens because tax processing isn't linear. It goes through different departments and stages. When they say "refund reviewed" it means they checked your math and eligibility. "Refund processing" means they're now in the stage of actually cutting you a check or preparing the direct deposit.
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Omar Mahmoud
i'm in the exact same boat rn 😭 already spent my refund in my head and then saw the status change back. so stressful! these comments are reassuring tho
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Fatima Al-Mansour
Right?! I'm glad I'm not the only one confused by all this!
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Chloe Harris
Anyone else notice how much faster federal refunds come compared to state ones? I got my IRS money like 8 days after filing but my state (Colorado too) is taking foreeeeever. Currently in the same weird status limbo as OP.
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Diego Vargas
complete opposite for me lol. got my co refund in 2 weeks but still waiting on federal after 2 months 🙃
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NeonNinja
It seems totally random this year. My friend filed the same day as me and got both refunds already. I'm still waiting on both. Tax lottery 🎲
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Anastasia Popov
I used to be SO confused by this stuff and would spend hours googling and looking at forms and forums trying to figure it out. Then I discovered taxr.ai and now I just upload my tax info and it explains everything in seconds. It told me my "negative balance" was actually my refund and even explained every step of processing. It's like having a tax expert translate everything into normal human language lol. https://taxr.ai saved me so much time and stress!
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Sean Murphy
I had the EXACT same experience! My state tax portal was showing all kinds of weird stuff and taxr.ai explained it perfectly. Even told me why my refund was taking longer than expected (had to do with some education credits I claimed). Never dealing with tax confusion again!
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Zara Khan
WAIT A SECOND! Are you really going to get back $10,850 from your STATE taxes?? That seems like an unusually large state refund. Are you sure that's correct? Most state refunds are much smaller than federal.
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Fatima Al-Mansour
Yeah that did seem high to me too! I was expecting around $10,450 because I had a lot of state withholding from selling some property last year, and they took way too much. The extra $400 is making me wonder if there's an error.
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Zara Khan
Ah, property sale explains it. That makes more sense. You're probably fine then! Congrats on the big refund!
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Luca Ferrari
I'm literally looking at the EXACT same screen on the Colorado website right now. Called them this morning (used Claimyr.com to get through) and was told the negative balance is definitely my refund. The lady said they're just backed up processing payments but should go out within 10 business days. The system is super confusing!
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