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After dealing with endless delays and confusion with my refund, I finally got through to an IRS agent using Claimyr (claimyr.com) - talking to a live person immediately cleared up why my refund was delayed. The agent was able to see exactly where my money was in the system and when it would arrive. Getting someone on the phone was the only way I finally got answers instead of stress and uncertainty.
sounds sketch. does this actually work? how do they get you through?
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I was skeptical too but it absolutely works. They navigate the phone system somehow and secure a callback slot for you. The actual IRS calls you directly - not some third-party service. Literally saved me weeks of frustration.
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UPDATE?? Did your money show up OP?
Still nothing as of 5pm š« Going to give it until morning before I start making calls. Will update tomorrow!
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I work for a tax office (not one of the big chains) and we actually try to discourage clients from having fees taken from their refund precisely because of these extra charges. But about 70% of people still choose that option anyway, and then get mad when they see the final cost. š©
I think this speaks to the economic reality that many Americans don't have $300-400 available at tax time to pay upfront. So they're stuck paying the extra fees.
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This is why I switched to a tax office that offers payment plans. I can pay over 3 months instead of all at once OR from my refund.
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I just read through my tax prep agreement from last year and found all these fees listed in size 8 font on page 4 of a 6 page document š¤¦āāļø No wonder most people miss this stuff!
I e-filed my 2024 taxes through TurboTax back in April. Got my state refund within like 2 weeks and even got my advance from TT pretty quick. But my federal refund? Complete ghost town. I've been checking the IRS2Go app almost daily and it's driving me nuts. Every time I check the Where's My Refund tool it just says "Your tax return is still being processed. A refund date will be provided when available. For more information about processing delays, please see our Refund Frequently Asked Questions." The app shows those three stages - "Return Received," "Refund Approved," and "Refund Sent" - but I'm still stuck on the first stage! It's been MONTHS with zero movement. The app just has this frustrating message that says "Please Note: For refund information, please continue to check here, or visit the Refunds page on IRS.gov. Updates to refund status are made no more than once a day." Well, I've been checking for months and nothing has changed! I filed as Head of Household, which is clearly shown in my refund status. I've tried checking my transcript for any info but I can't even access that - keeps giving me verification errors when I try to create an account. No explanation, no timeline, nothing from the IRS. The IRS2Go app has all these other tabs like "Refunds," "Payments," "Free Tax Help," and "Connect" but none of them help me figure out why my return is stuck in processing limbo. I even checked at different times of day thinking maybe their system updates at specific times - last checked at 10:01 today and still nothing. Anyone else stuck in this processing hell? What the heck am I supposed to do now? Should I call the IRS directly? File some kind of inquiry? This is ridiculous!
This whole system is a joke. They expect us to pay on time but take 6+ months to send refunds? And then charge interest when we're late but don't pay interest when THEY are? Make it make sense.
Wow, didn't know that. Still ridiculous though.
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The interest they pay is nothing compared to what you could have done with that money if you had it on time. It's a scam.
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Everyone saying 'just call the IRS' has clearly not tried calling the IRS lately š¤£ I spent TWO WEEKS trying to get through. Finally used claimyr.com to get connected and found out what was wrong with my return. Worth every penny to get it resolved and get my refund.
Wow, I literally came here to post this exact question! I have a TurboTax card with 3/15 DDD and nothing yet. Called their customer service line and waited 47 minutes just to be told "it can take up to 5 business days after the DDD to show up" which is NOT what they advertised when I signed up for the stupid card. Never again.
Ugh that's so frustrating! Did they tell you anything else helpful or just to wait?
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Just to wait š Total waste of time. The rep couldn't even see if the deposit was pending or anything.
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If u got a DD of March 15th n u r going thru TurboTax it could take 3 to 5 days. I know its annoying but just hang in there. Same thing happened to me last year and I got it exactly 3 days after my DDD. The banks like to hold onto our money for a few days so they can make interest on it. sucks but thats how it is
Filed my Colorado state tax return in February 2025 and got a confirmation that it was received. The status initially showed 'refund reviewed' but then switched back to 'refund processing' which seemed weird. Now when I check the portal, there's a really confusing balance showing up. I just logged into the Colorado tax portal at 6:41 and under "Individual Income Tax" for my "2024 Return" it shows: Status: Received Account Balance: ($9,920.00) I can see options to "View or Amend Return," "View 1099-G Amounts," "Check Refund Status," "Make a Payment," "File/Amend and View Returns/Payments," and "Additional Actions" in the portal. Does this negative balance of ($9,920.00) mean I owe money to the state or is this actually indicating my refund amount? I'm totally confused because usually a negative number would mean I owe, but this appeared suddenly after the status change. I'm wondering if this balance display is how Colorado shows pending refunds, or if somehow I messed up my return and actually owe the state thousands instead of getting the refund I was expecting. The return was accepted without issues originally, so this sudden balance is really throwing me off. Has anyone else dealt with something similar with Colorado state refunds? I've checked the colorado.gov Revenue and Taxation websites but couldn't find a clear explanation for what a negative balance actually means in this context.
WAIT A SECOND! Are you really going to get back $10,850 from your STATE taxes?? That seems like an unusually large state refund. Are you sure that's correct? Most state refunds are much smaller than federal.
Yeah that did seem high to me too! I was expecting around $10,450 because I had a lot of state withholding from selling some property last year, and they took way too much. The extra $400 is making me wonder if there's an error.
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Ah, property sale explains it. That makes more sense. You're probably fine then! Congrats on the big refund!
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I'm literally looking at the EXACT same screen on the Colorado website right now. Called them this morning (used Claimyr.com to get through) and was told the negative balance is definitely my refund. The lady said they're just backed up processing payments but should go out within 10 business days. The system is super confusing!
The IRS says anyone who files early (before mid feb) or claims certain credits are AUTOMATICALLY flagged for additional verification. It's not your fault, just their stupid system. Online verification is 100% fine just gotta wait for them to process it.
I know several ppl have already mentioned this, but I have to second using claimyr.com to get through. I used it twice this year, once for verification and once for an amended return. Got a live agent both times without sitting on hold all day. Changed my whole tax season experience.
another day, another company promising to fix the unfixable tax system lol
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It doesn't fix the system but it does get you to an actual human when you need one. I was skeptical too but talking to an agent got my refund released within days after being stuck for almost 2 months.
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my refund got delayed bcuz they had to manually review something. never got a letter or explanation. just randomly showed up 3 weeks late. the system is broken af
did you by chance do a split refund where part went to a bank account and part to a prepaid card? that messed up my refund timing last year
Nope, just straight to my checking account. Same one I've used for years.
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Update on my similar situation: After two weeks of panic thinking my refund was stolen, I finally got through to an IRS agent using that claimyr.com service others mentioned. Agent confirmed it was just going through normal processing with SBTPG. Money showed up in my account 3 days later. The peace of mind from talking to someone who could actually see what was happening in the system was 100% worth it.
why is everyone acting like this is normal??? our tax dollars going to random banks we never agreed to use is NOT NORMAL. the whole system is a scam designed to extract fees from us at every turn. wake up sheeple!
You literally do agree to it when you choose the option to have fees taken from your refund. It's in the terms. But yeah they definitely don't make it obvious.
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buried in 50 pages of fine print no one reads! and they intentionally make the "pay now" option less appealing. its predatory AF
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My sister just had this happen to her. Tax preparer took $550 out of her $3200 refund without permission. We couldn't get anywhere with the IRS until we used a service called claimyr to get through to an actual agent. The woman we spoke to was super helpful and my sister ended up getting most of that money back! Apparently this is happening A LOT this tax season.
how much was the claimyr thing? wouldn't it just take more of her money?
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It was totally worth it compared to the $550 she was scammed out of! I can't remember the exact price but it wasn't much. After trying to call the IRS ourselves for days and never getting through, it was the best option. The agent she talked to actually helped her file the right forms to get the money back.
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ugh been trying to report my tax guy for doing exactly this for THREE WEEKS but can't get through to the IRS. anyone know a secret number or best time to call??
Don't waste your time with the regular IRS number. I used claimyr.com after trying for weeks to get through. Got a call back with an agent in about 2 hours. They helped me file a complaint that actually got acted on.
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omg thank you!! gonna try this today, been pulling my hair out trying to get this resolved
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Fatima Al-Mazrouei
Not sure if this will make you feel any better, but I have Chime and my status changed to pending right before my deposit hit last year. My refund was around 9k and it posted about 36 hours after the pending status appeared. Just be patient!
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Yara Sayegh
That actually does make me feel better, thanks! Hoping mine follows the same pattern š¤
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Dylan Wright
Double-check your bank account info on your return. My friend had this happen and it turned out she had one digit wrong in her account number. Her refund got sent back to the IRS and she had to request a paper check which took 6 more weeks. Hopefully that's not your situation but worth checking!
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