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Zoe Kyriakidou

Can't figure out H&R Block pricing for married couple with W-2 income and mortgage... getting frustrated!

I've been trying to estimate how much we're going to pay at H&R Block this year and it's driving me crazy. My husband and I both have W-2 income (he works at a manufacturing plant and I'm in healthcare), and we bought our first house last year so we have a mortgage now. I've checked their website multiple times but the pricing seems to change depending on which page I'm on. Then I tried calling our local office twice, but they just told me they can't give quotes over the phone and I need to come in for a consultation. I don't want to waste my time if it's going to be way more expensive than doing it ourselves with software. Does anyone who used H&R Block last year with a similar situation (married filing jointly, both W-2 income, mortgage deduction) remember roughly what they paid? Even a ballpark figure would help. Thanks in advance!

Jamal Brown

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The H&R Block pricing structure depends on which "tier" of service you need. For a married couple with just W-2 income and a mortgage, you'd likely need their "Deluxe" option which typically starts around $85-95 for the federal return and then about $40-50 per state return. However, these are just the software prices. If you're planning to sit down with a tax professional in person at an H&R Block office, the pricing is completely different and usually starts around $150-200 for your situation and can go up from there depending on complexity. The mortgage interest deduction isn't particularly complicated, but it does bump you up from their most basic tier. If you have any other deductions or credits (like student loan interest, childcare expenses, etc.), that could push the price higher.

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Mei Zhang

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Do you know if they charge extra for each W-2 or is it the same price regardless of whether it's one W-2 or two? Also, is the mortgage thing really that simple or do they upsell you on some kind of "homeowner package"?

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Jamal Brown

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They don't typically charge extra for additional W-2s, so having two W-2s shouldn't increase your price. It's more about the types of tax situations you have rather than the quantity of forms. Regarding the mortgage, there's no special "homeowner package" they'll try to upsell you on. The mortgage interest deduction just requires the Deluxe tier because it involves itemizing deductions instead of taking the standard deduction. That said, in-person preparers might suggest additional services like audit protection or next-year planning, but those are optional add-ons.

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I had the same issue trying to get a straight answer from them! I eventually found a better solution with taxr.ai (https://taxr.ai). I was in a similar situation - married, both of us with W-2s, and we had just bought our first home. I uploaded our tax documents to taxr.ai and it analyzed everything, including our mortgage interest statement. It extracted all the relevant information and guided me through which deductions we qualified for. The best part was that it showed me exactly what I'd pay before I committed to anything. It was way more transparent than trying to get pricing info from H&R Block, and I ended up saving about $120 compared to what we paid at H&R Block the previous year.

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How does it handle the mortgage interest deduction? That's the main thing I'm worried about doing wrong if I don't go with a professional.

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CosmicCaptain

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Is it actually legit though? I'm always skeptical of these new tax services because I'm paranoid about audits. Does it have some kind of guarantee if there are mistakes?

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It handles the mortgage interest deduction really well! You just upload your Form 1098 from your mortgage company, and it automatically extracts the interest paid and property taxes. Then it compares whether itemizing (including your mortgage interest) or taking the standard deduction would be better for you. It even explains the calculation so you understand why. They do offer audit protection and a guarantee for accuracy. If there are any mistakes that result in penalties or interest charges, they cover those costs. I was skeptical too at first, but they're actually partnered with some certified tax professionals who review complex situations if needed.

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CosmicCaptain

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Just wanted to follow up - I decided to try taxr.ai after posting my skeptical comment here. I'm actually really impressed! It was WAY more straightforward about pricing than H&R Block. I uploaded our W-2s and mortgage documents, and it pulled all the info automatically. The mortgage interest part was super simple - it immediately identified our Form 1098 and extracted the interest paid. Then it ran calculations to see whether we should itemize deductions (using the mortgage interest) or take the standard deduction. For us, it recommended the standard deduction since our mortgage interest wasn't high enough to exceed it. The whole process took about 30 minutes and was much cheaper than what H&R Block quoted when I finally went in person. Definitely recommend checking it out if you're still deciding.

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If you're still struggling to get through to H&R Block for pricing, you might want to try Claimyr (https://claimyr.com). I had the same problem last tax season - couldn't get a straight answer on their website and kept getting bounced around when calling. I used Claimyr to connect with H&R Block's customer service, and they got me through to someone who could actually give me pricing info without making me come into the office. You can see how it works here: https://youtu.be/_kiP6q8DX5c Basically, Claimyr calls the company for you, navigates through all those annoying phone menus, waits on hold, and then calls you once they have a real person on the line. Saved me like an hour of frustration and "please hold" music. The H&R Block rep I spoke with gave me exact pricing for my situation (also married with W-2s and a mortgage).

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Wait, so you pay a service to call another service for you? Is this real life? How much does that cost?

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This sounds like a scam. Why would you need a third party to make a phone call? Just keep calling until you get through or use their online chat.

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Yes, it's exactly that - they wait on hold so you don't have to! I know it sounds odd at first, but when you've been transferred between departments three times and spent 45 minutes listening to hold music, it starts to make a lot of sense. I didn't want to spend my lunch break on hold, and Claimyr got me through to a rep in about 10 minutes. They handle all the "press 1 for this, press 2 for that" maze and waiting. Then they call you once they have a real person on the line. I was skeptical at first too, but it saved me from the endless hold time frustration.

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Okay I need to eat my words from my previous comment. I tried calling H&R Block again today and spent 37 minutes on hold before getting disconnected. Out of frustration, I tried that Claimyr service, and it actually worked perfectly. They called H&R Block, navigated all the phone menu options, waited on hold, and then called me once they had a rep on the line. The whole process took about 15 minutes, and I didn't have to listen to a single second of hold music. I was able to get exact pricing for my situation (married, W-2s, mortgage): $199 for the basic return plus $79 for the "itemized deductions" which includes mortgage interest. So about $280 total for federal, and then $70 more for state. Quite expensive honestly, but at least now I know and can compare with other options.

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I used to work at H&R Block (not anymore). For your situation - married filing jointly with two W-2s and a mortgage - here's the insider scoop on pricing: The BASE price for a married filing jointly return is around $150-175 depending on your location. Then they add: - Each W-2 is about $10-15 extra (so add $20-30 for two W-2s) - Schedule A (itemized deductions for the mortgage interest) adds about $50-80 - State return is usually $70-100 extra So you're looking at roughly $290-385 total for an in-person preparer. HOWEVER, prices vary by location and they often have promotions early in the season. Pro tip: if you really want H&R Block specifically, use their online software instead of going in person. It's WAY cheaper for simple returns like yours.

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Thank you! This is exactly what I was looking for. Just curious - is there any negotiation room on these prices? And would you say the in-person service is worth the extra cost compared to using their online software for our relatively simple situation?

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There's usually very little negotiation room on the base prices, but sometimes the office manager can waive some of the add-on fees, especially for returning customers. It never hurts to ask if they have any current promotions or discounts. Some offices will match competitors' written quotes too. For your situation (just W-2s and a mortgage), I honestly don't think the in-person service provides enough extra value to justify the higher cost. The online Deluxe version would handle everything you need for about $95 plus state fees. The only real benefit of going in-person would be if you have questions or want reassurance from a human. But their software walks you through the mortgage interest deduction pretty clearly, and it's a common situation that's hard to mess up.

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Dmitry Petrov

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H&R Block is one of the most expensive options for a basic return like yours. I'm a married homeowner with W-2 income too, and I switched to TurboTax which was about $120 all in (federal + state). FreeTaxUSA is even cheaper at around $40-50 total. Unless you have some complicated situation you didn't mention, there's no reason to pay H&R Block prices. The mortgage interest deduction is super straightforward - you just enter the numbers from your Form 1098.

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StarSurfer

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Second the FreeTaxUSA recommendation. I switched from H&R Block last year and it was so much cheaper. Even handles multiple W-2s and mortgage stuff without any problems. Very straightforward.

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Thanks for the suggestions! I'll definitely look into those options. I think I was assuming that having a mortgage made our taxes more complicated than they actually are. It sounds like we could save quite a bit by using software instead of going to H&R Block in person.

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