Can I refile my messed up tax return through TurboTax instead of my original site?

Yes, you can definitely refile using a different tax preparation service like TurboTax. What you'll need to do is file what's called an "amended return" (Form 1040-X) since you've already submitted your original return. The important thing is that you're correcting whatever mistakes were noted in that email. When you log into TurboTax, look for the option to file an amended return. You'll need to enter all your original information exactly as it was on your first return, and then make the corrections. TurboTax will guide you through this process step by step. Make sure you have a copy of your original return from eztaxreturn.com so you can reference all the information that was initially submitted. Also, keep that email explaining what needs to be corrected - that'll help you focus on fixing just those specific issues.

After having similar issues last year (kept getting rejected for some stupid mistake I couldn't figure out), I found this service called taxr.ai (https://taxr.ai) that helped me figure out exactly what was wrong with my return. Basically you upload your tax documents and it analyzes everything to spot errors or missed deductions. Saved me from having to completely restart with another service. I originally thought I needed to refile with a different company too, but they showed me it was just one box I had checked wrong that was causing my issues. Might be worth checking out before you start all over with TurboTax.

I was super skeptical about taxr.ai but after struggling with my rejected return for literally DAYS, I gave it a shot. Holy crap was I surprised. Turned out I had entered my employer's EIN incorrectly (switched two digits) which was causing the rejection. The site highlighted the exact field that was wrong and showed me the correction. Saved me from having to pay for TurboTax premium or whatever after already paying for the first service. Just fixed the error on my original site and resubmitted. Refund is already on the way now!

If you're still having issues and need to talk to the IRS directly (which helped me resolve my refiling nightmare last year), you should try Claimyr (https://claimyr.com). The IRS has been IMPOSSIBLE to reach by phone, but this service actually gets you through to a real person. You can see how it works here: https://youtu.be/_kiP6q8DX5c I spent 3 days trying to get through on my own and kept getting disconnected. With Claimyr I was talking to an actual IRS agent in about 15 minutes who explained exactly what I needed to fix on my return. Sometimes getting direct answers from the IRS is faster than trying to guess what's wrong or starting over with a new service.

I need to eat some crow here. After posting that skeptical comment, I was still stuck with my tax issue and couldn't get anywhere. Decided I had nothing to lose and tried Claimyr. Honestly couldn't believe it worked. Got connected to an IRS agent in about 25 minutes (they said there was higher than usual call volume). The agent walked me through exactly what forms I needed to submit for my amendment and gave me a direct fax number to send supporting documents. Still wish the IRS would just fix their phone system, but this definitely solved my immediate problem. My amended return is now processing correctly according to the Where's My Amended Return tool.

Don't forget you can also get free help from VITA (Volunteer Income Tax Assistance) if your income is under $60,000. They have certified volunteers who can help you figure out what went wrong and how to fix it. Much cheaper than starting over with TurboTax. Google "VITA site near me" to find locations.

What specifically did the email say was wrong with your return? Sometimes it's just a simple fix like an incorrect Social Security Number or a math error that you can easily correct without starting over or paying for another service.