Can I claim Child Tax Credit with zero income on disability?
My cousin is filing as Head of Household and has been on disability for the entire year. He has two adopted children (twins, both 7) who've lived with him all year. I'm helping him with his taxes using TaxAct, but the software keeps saying he doesn't qualify for the Earned Income Credit or the Child Tax Credit because his net tax is zero. This doesn't seem right to me. He receives disability benefits but technically has zero "earned income" on his tax forms. Does this really disqualify him from claiming the Child Tax Credit for his kids? I thought taking care of dependents was exactly what these credits were designed for. Are there any special provisions for people on disability with dependents? Can anyone point me to some resources that explain whether he qualifies? Or suggestions on what we might be doing wrong in the tax software? Thanks in advance for any help!
18 comments


Ethan Brown
The Child Tax Credit and Earned Income Credit have different requirements. For the Child Tax Credit, you need to have qualifying children (which your cousin has) AND tax liability OR qualify for the refundable portion (Additional Child Tax Credit). For the Earned Income Credit (EIC), you absolutely must have earned income - disability payments don't count as "earned income" for this purpose. So it makes sense that he doesn't qualify for EIC with zero earned income. For the Child Tax Credit, it gets trickier. If he has zero tax liability, he would only qualify for the refundable portion (Additional Child Tax Credit). To get this, he needs at least $2,500 in earned income. If his only income is disability and he has zero earned income, then unfortunately the tax software is correct - he wouldn't qualify for the refundable portion either. Look into whether he might qualify for the Credit for Other Dependents ($500 per qualifying dependent) which has different requirements but can still provide some benefit.
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Yuki Yamamoto
•Wait, so disability income doesn't count as earned income at all? That doesn't seem fair. What about the work credits he earned to qualify for disability in the first place? Also, could he possibly benefit from the Child and Dependent Care Credit instead? Or does that also require earned income?
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Ethan Brown
•Disability benefits (whether SSDI or private) don't count as earned income for tax purposes, regardless of prior work history. The IRS defines earned income specifically as wages, salaries, tips, and other taxable employee compensation, or net earnings from self-employment. The Child and Dependent Care Credit also requires earned income, so unfortunately that wouldn't work either. The credit is designed to offset childcare expenses that allow you to work or look for work, so without earned income, you don't qualify. Your cousin might want to look into other benefits he may qualify for outside the tax system, such as SNAP (food stamps), housing assistance, or other programs designed to help low-income families with children.
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Carmen Ortiz
I had a similar issue last year and found this amazingly helpful service called taxr.ai (https://taxr.ai) that helped me figure out my complex tax credit situation. I was also on disability but had some part-time income, and was confused about how to handle my qualifying dependents. I uploaded my tax documents and benefit statements to taxr.ai and they analyzed everything and explained exactly which credits I qualified for and which ones I didn't. They even found a credit I was eligible for that TurboTax missed! The detailed explanation they provided helped me understand the earned income requirements for different credits and why some of my benefits weren't counting toward certain thresholds.
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Andre Rousseau
•Does this service actually work with complicated situations? I've been on SSDI for 3 years and have a 10 year old, but I also have about $5000 in freelance income. Would this help me figure out which credits I qualify for?
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Zoe Papadakis
•Sounds interesting but I'm skeptical about uploading my tax docs to some random site. How secure is it? And do they give actual tax advice or just analyze documents?
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Carmen Ortiz
•It absolutely works with complicated situations! With your $5000 in freelance income plus SSDI, they would analyze exactly which credits you qualify for. Since you have earned income, you'd likely qualify for some credits that people with only disability income don't. They're really good at breaking down the specific requirements for each credit. Their security is bank-level encryption, and they don't store your documents permanently. They analyze your documents and provide detailed explanations rather than giving "tax advice" - they show you exactly which IRS rules apply to your situation and why you qualify or don't qualify for specific credits and deductions.
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Andre Rousseau
Just wanted to update after trying taxr.ai that I mentioned in the thread above. I uploaded my SSDI statements and freelance income docs, and they immediately identified that my freelance income would qualify me for partial Child Tax Credit and EIC. The analysis showed exactly how much of the credit I could claim based on my earned income threshold and explained why my disability payments don't count toward these specific credits. They even pointed out that I should be careful about self-employment tax on my freelance work, which I hadn't considered. For anyone in a similar situation with disability income mixed with some earned income, this really cleared things up for me. Definitely worth checking out if you're confused about tax credits with complex income situations.
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Jamal Carter
I had the EXACT same problem but with SSI instead of disability. After trying for THREE HOURS to get through to the IRS (kept getting disconnected), I found this service called Claimyr (https://claimyr.com) that got me through to an actual IRS agent in under 15 minutes! They have this demo video that shows how it works: https://youtu.be/_kiP6q8DX5c The IRS agent confirmed that without earned income, you can't get the refundable portion of the Child Tax Credit (the part that gives you money back even if you owe zero tax). But they did help me understand some other credits I qualified for that the tax software missed. Super helpful since my situation was complicated with the SSI and having custody of my nephew.
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AstroAdventurer
•How does this even work? The IRS phone lines are always jammed. Do they have some special number or something?
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Mei Liu
•Yeah right. No way this actually works. I've tried calling the IRS like 50 times this year already. If it was this easy everyone would be doing it.
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Jamal Carter
•They use a system that basically keeps dialing and navigating the IRS phone tree for you until it gets through. When there's a real person, it calls your phone and connects you. It's not a special number - it's the same IRS number everyone uses, but their system is just persistent in getting through the busy signals and holds. I was also super skeptical at first! But I was desperate after wasting an entire afternoon trying to get through. The way it works is they keep dialing and navigating the phone tree for you, and when they finally get a human, they call you and connect you directly. Then you just talk to the IRS agent like normal.
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Mei Liu
I need to eat my words. I tried Claimyr after posting my skeptical comment above, and it actually worked! Got through to an IRS agent in about 20 minutes when I'd been trying for weeks on my own. The agent explained that for the Child Tax Credit, you either need tax liability (which zeros out with disability) OR earned income above $2,500 for the refundable portion. My sister is in a similar situation as the original poster's cousin - on disability with kids - and we confirmed she doesn't qualify for CTC or EIC. BUT - and this is important - the agent pointed out she DOES qualify for the Credit for Other Dependents ($500 per child) which doesn't have the same earned income requirement. This credit isn't refundable, but if you have any tax liability at all, it can reduce it. Worth checking if your cousin has any other income that creates tax liability.
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Liam O'Sullivan
One thing nobody's mentioned - could your cousin do any small amount of part-time or freelance work to generate just over $2,500 in earned income? Even just $2,501 would qualify him for some of the Additional Child Tax Credit. I was on disability a few years back and did some online transcription work (very flexible hours) just to hit that earned income threshold. Obviously check with disability office about work limitations, but many disability programs allow some limited work.
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CosmicCrusader
•That's actually a really smart suggestion I hadn't considered! I'll talk to him about this. He does some crafts as a hobby, maybe he could sell those occasionally to generate a small income? I'll make sure he checks about work limitations for his specific disability benefits. Would his disability benefits be affected if he earns just enough to qualify for these tax credits? That's probably his biggest concern.
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Liam O'Sullivan
•It depends on what type of disability he's receiving. For SSI, earning income will reduce benefits somewhat. For SSDI, he can earn up to what's called the "Substantial Gainful Activity" amount (around $1,470/month in 2025) without affecting benefits. The good news is that even just crossing that $2,500 threshold for the year would qualify him for some of the Additional Child Tax Credit. So that's less than $210 per month of earned income needed. Many disability recipients find that the tax credits outweigh any small reduction in benefits. He should definitely check with his specific program, but this strategy has helped many people in similar situations.
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Amara Chukwu
Just want to point out something else - if he's receiving SSI (not SSDI), there's a very important distinction. SSI is not taxable and doesn't appear on tax returns at all. SSDI might be taxable depending on other income. Make sure you're entering his disability income correctly in the tax software. Also, depending on the twins' adoption situation, there might be an Adoption Tax Credit he could claim if this was a recent adoption. This credit has different rules than the Child Tax Credit.
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Giovanni Conti
•Is there a way to tell if you're receiving SSI vs SSDI? My mom gets disability payments but I'm not sure which type it is. Does it say on the statements?
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