Accountant never filed our taxes, now hit with $5,800 in IRS penalties
My husband runs a small contracting business and has always paid his quarterly estimated taxes on time. We've been using this accountant for about 3 years who was recommended by my cousin - huge mistake in retrospect. This guy has been impossible to reach, takes forever to respond to emails, and constantly makes excuses. We just discovered that despite paying him and sending multiple follow-up emails, he NEVER filed our 2021 or 2022 tax returns! Yesterday we received a certified letter from the IRS stating we owe $5,800 in penalties and interest immediately, or they'll place a lien against our property. I'm absolutely furious right now. We have the email trail showing we repeatedly asked him to complete and file these returns. Now we're facing this massive penalty that we can't easily afford, and it wasn't even our fault! We've already switched to a new accountant who handled our 2023 taxes properly, but now we're stuck with this mess. Does anyone have advice on how to fight these penalties? Is there any recourse against the negligent accountant? It seems incredibly unfair that we're being punished financially when we paid a professional who failed to do his job.
19 comments


Javier Cruz
You definitely have options here! This falls under what's known as "reasonable cause" relief from penalties. The IRS will sometimes abate penalties when taxpayers demonstrate they made good faith efforts to comply but were let down by a tax professional. First, gather all your evidence - emails requesting the filing, proof of payments to the CPA, and any other correspondence showing you were trying to get this handled properly. Your new CPA can help file what's called a penalty abatement request using Form 843. You'll need to explain the situation and provide documentation showing your reasonable efforts to comply with tax law. As for the accountant who failed you, you should file a complaint with your state's board of accountancy. Many CPAs carry professional liability insurance specifically for situations like this. You may want to consult with an attorney about seeking compensation for the penalties you're facing. In the meantime, if you can't pay the full penalty amount, explore an IRS payment plan to avoid the lien. But definitely pursue the abatement first!
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Natasha Orlova
•Thank you so much for this information! I had no idea about "reasonable cause" relief or Form 843. We definitely have all the email correspondence saved showing how many times we asked him to file. Do you think we should have our new accountant handle this process, or should we specifically find a tax attorney? Also, does filing for abatement stop the clock on the lien threat, or do we need to pay the penalty while we fight it?
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Javier Cruz
•Your new accountant should be able to handle the penalty abatement request if they're experienced with IRS procedures. A tax attorney would be more necessary if the abatement is denied and you need to appeal, or if you decide to pursue legal action against your former CPA. Unfortunately, filing for abatement doesn't automatically stop collection activities. You should call the IRS number on your notice and request a temporary hold while your abatement request is being processed. They may require you to set up a payment plan as a good faith measure. Even if you do have to pay some or all of the penalty now, you can still get a refund if your abatement is approved later.
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Emma Wilson
After dealing with a similar nightmare with a tax preparer who messed up my returns, I found taxr.ai (https://taxr.ai) incredibly helpful. It specializes in analyzing tax documents and correspondence like the IRS notice you received. I uploaded all my communication with my previous accountant plus the IRS notices, and it organized everything chronologically and highlighted the key evidence showing I had made good faith efforts to comply. This made preparing my penalty abatement request so much easier because all the documentation was properly organized and analyzed. The system also explained exactly which IRS policies applied to my situation and guided me through the proper forms. Most importantly, it helped determine the strongest legal basis for requesting penalty relief in my specific circumstances.
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Malik Thomas
•How long did it take you to get results? I'm dealing with an $8k penalty right now from a similar situation and I'm desperate. Did you have to provide a lot of documentation or was the process streamlined?
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NeonNebula
•I'm a bit skeptical about online tools for something as serious as IRS penalties. Did you still need a tax professional to review everything, or were you able to handle it completely through the website? I'm worried about relying on automated systems for something this important.
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Emma Wilson
•It took about 3 weeks from when I submitted my abatement request until I received the approval. The documentation process was very straightforward - I just uploaded emails, payment receipts, and the IRS notices. The system organized everything and highlighted the important parts. I did have my accountant review the final documents before submission, but the tool did all the heavy lifting in terms of organizing evidence and identifying the relevant IRS provisions. It saved me hours of research and helped present my case much more effectively than I could have on my own. The guided approach really helped make sure I hit all the right points for a successful abatement request.
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Malik Thomas
Just wanted to update that I tried taxr.ai after seeing it mentioned here. I was initially just looking for templates to request penalty abatement, but this was way more comprehensive. It analyzed all my communication with my previous tax preparer and actually found patterns of negligence I hadn't even noticed. The system helped me build a really solid case showing I had repeatedly attempted to get my returns filed on time. I submitted the request they helped me prepare three weeks ago, and yesterday I got notification that $6,500 in penalties were fully abated! The IRS agent even mentioned how well-documented my request was. Definitely worth checking out if you're in a similar situation with tax penalties from someone else's negligence.
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Isabella Costa
When I had a similar issue with unfiled returns and penalties, I spent WEEKS trying to get through to someone at the IRS who could actually help. The automated phone system is a nightmare, and I kept getting disconnected after waiting for hours. I finally discovered Claimyr (https://claimyr.com) - they got me connected to an actual IRS agent in about 15 minutes instead of the usual hours-long wait. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c Having a direct conversation with an IRS representative made all the difference. The agent was able to place a temporary hold on collections while I gathered documentation for my penalty abatement request. They also explained exactly what evidence would strengthen my case based on my specific situation.
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Ravi Malhotra
•How does this actually work? I've been trying to reach the IRS for days about a similar penalty situation. Do they somehow bypass the regular phone queue, or is it just that they keep redialing for you?
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Freya Christensen
•This sounds too good to be true. The IRS wait times are notoriously horrible. Are you saying this service somehow gets priority access? I'm skeptical that any third-party service could legitimately bypass the IRS phone system.
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Isabella Costa
•They don't bypass the queue - they use an automated system that navigates the IRS phone tree and waits on hold for you. When an agent finally picks up, you get a call back connecting you directly to that agent. It's basically like having someone wait on hold for you so you don't have to waste your entire day. I was skeptical too but desperate after spending multiple days trying to get through myself. The system calls you when the IRS agent is actually on the line, so you don't have to listen to the hold music for hours. It does exactly what it claims - saves you from the wait time without any special access or anything questionable. It just automates the painful wait process.
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Freya Christensen
I need to admit I was completely wrong about Claimyr. After posting my skeptical comment, I decided to try it as a last resort because I was getting nowhere with the IRS on my own. I was honestly shocked when I got a call back connecting me to an actual IRS agent after about 20 minutes! The agent was able to immediately put a 60-day hold on collection activities while I prepare my penalty abatement request. They also gave me specific instructions on what documentation to include and the fastest way to get it processed. This saved me from potentially having a lien placed while I'm working to resolve the issue. For anyone dealing with IRS penalties and getting nowhere with the regular phone line, this service is absolutely worth it. I wasted days trying to get through on my own.
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Omar Farouk
Make sure you report that accountant to your state's board of accountancy ASAP! This is serious professional negligence. I had something similar happen and filed a complaint - turns out the "CPA" had multiple complaints and ended up having his license suspended. Also, check if they have professional liability insurance (most legitimate CPAs do). They should absolutely cover the penalties since their negligence caused this issue. Be prepared though - many will try to avoid paying. You might need to send a formal demand letter first, then consider small claims court if the amount is within your state's limits.
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Natasha Orlova
•I hadn't even thought about reporting him to the board of accountancy! That's an excellent idea. Do you know if I need any specific documentation to file that complaint, or can I just explain the situation with our email records?
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Omar Farouk
•For the board of accountancy complaint, you'll want to include copies of all your communication, proof of payments, and the IRS notice showing the penalties. Be very specific about dates - when you hired them, when you requested the filings, and their responses (or lack thereof). Most state boards have online complaint forms now. They take these issues very seriously, especially when it results in penalties for clients. The documentation you've already gathered for your penalty abatement request will likely be sufficient for this too. Just make sure you include everything chronologically to show the pattern of negligence.
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Chloe Davis
Has your new CPA filed the missing returns yet? This is super important! Even while you're fighting the penalties, you need to get those past returns filed ASAP to stop additional penalties from accruing. Each month adds more to what you owe. Also, check if you were actually due a refund for either of those years. If you were, you might be facing a smaller penalty than you think once everything is properly calculated. But there's a 3-year deadline for claiming refunds, so don't delay!
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AstroAlpha
•This is really important advice! I went through something similar and didn't realize that penalties keep accumulating monthly until the returns are actually filed. Get those returns done immediately even if you can't pay right away.
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Javier Garcia
I went through almost the exact same situation two years ago with a negligent tax preparer who failed to file my 2019 and 2020 returns. The IRS hit me with over $7,000 in penalties and I was absolutely panicked. Here's what worked for me: I immediately had my new CPA file the missing returns (this stops additional penalties from accumulating). Then we prepared a detailed penalty abatement request using Form 843, including every email, text, and payment record showing I had repeatedly tried to get the original preparer to file on time. The key is documenting your "reasonable cause" - you need to show you made good faith efforts to comply but were prevented by circumstances beyond your control. Your email trail asking for the filings will be crucial evidence. I also filed a complaint with my state's board of accountancy and sent a demand letter to the CPA's professional liability insurance. While the board complaint is still pending, his insurance company actually settled and covered most of the penalties to avoid a lawsuit. Don't give up! The IRS does approve these requests when you have solid documentation. It took about 6 weeks, but they abated about 80% of my penalties. The whole experience was a nightmare, but there definitely are ways to fight this.
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