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Be somewhat cautious about the "we can fix it without sending a notice" line. In perhaps 30% of cases I've seen, this actually means they're making an adjustment to your return that may affect your refund amount. While it's generally true they can fix minor issues, sometimes those fixes involve reducing credits or deductions if they believe they were claimed incorrectly. I would suggest possibly checking your account transcript weekly, as it might show adjustments before any refund is issued.
I had exactly this situation last year. Filed February 15th, called in March when nothing was happening, and got the vague "error department" response. For me, it turned out they were verifying my W-2 information because my employer submitted it late. The IRS never sent any notice, and my refund suddenly appeared in my account on April 8th with no further communication. The whole process took about 7 weeks from filing to refund. The most frustrating part was just not knowing what was happening or how long it would take.
Did you notice any specific codes on your transcript before the refund appeared? I'm wondering if there are patterns we can look for to know when it's about to be resolved.
Thanks for sharing this! It's actually really reassuring to hear that others have gone through this and eventually got their refunds without having to do anything special. Gives me hope!
Just to clarify a few things about cycle codes and PATH: ⢠Cycle code 05 = your account updates on Thursday nights ⢠PATH message = normal for EITC/CTC claims until mid-February ⢠Investment income + EITC = often triggers additional verification ⢠Normal processing time = 21 days without PATH, up to 45 days with PATH Are you seeing any 570/971 codes on your transcript? Those would indicate specific issues that need addressing.
This is definitely taking longer than returns with just W-2 income. My transcript was stuck like yours for about 4 weeks while my wife's return (filed same day, no investments) was processed in 2 weeks. Compared to my previous years, the investment income alongside EITC is definitely slowing things down. The IRS systems are treating these returns differently than standard ones, but that doesn't mean anything is wrong. Just frustrating when you see others with simpler tax situations getting their money faster!
I verified on April 9th and received my refund on April 25th! I had submitted all my documentation on April 10th and got a confirmation email on April 12th. Then on April 21st my transcript updated with an 846 code, and exactly 4 days later the money was in my account. The wait was so stressful because I needed it for my rent due on May 1st.
Has anyone here been through both ID verification and income verification? I'm trying to understand if what you're experiencing is similar to my situation last year where I had to verify both, which took substantially longer than just ID verification alone. In my previous experience, ID verification alone took about 2 weeks while the combined process stretched to nearly 5 weeks.
I work with tax resolution cases, and this is more common than you might think. As of March 27, 2024, the IRS is still processing amendments filed in December 2023, so timing matters. File your 1040-X immediately with a clear explanation in Part III. Include any documentation showing you don't own this business. The IRS has specific internal procedures for handling preparer errors versus taxpayer errors, and the distinction matters significantly for penalty abatement. The automated systems will eventually catch this discrepancy if you don't correct it proactively.
I think I might have had something similar happen to me last year, possibly. My preparer added a small side business I mentioned in passing but that I hadn't actually started yet. I called the IRS Taxpayer Advocate Service, and they were somewhat helpful in guiding me through the amendment process. It took about 14 weeks or so for my amendment to process, but everything worked out okay in the end. You might want to consider getting a transcript of your return first, just to see exactly what was filed before you submit the amendment.
Landon Morgan
Have you considered just paying the TurboTax fee upfront instead of having it deducted from your refund? Compared to other tax situations I've dealt with, this approach eliminates the whole dual order number confusion and typically gets your refund processed faster. The refund transfer service usually costs an extra $39-40 and adds 5-7 days to your refund timeline. If you have the means to pay upfront, you'll save both money and time. It's similar to how getting a tax advance loan might seem convenient but actually costs you in the long run.
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Teresa Boyd
ā¢This is such good advice! I switched to paying upfront this year and my refund came 6 days faster than last year. Plus saved that extra fee.
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Lourdes Fox
ā¢Thank you for suggesting this alternative. I never thought about how much extra I was paying just for the convenience of not having to pay upfront.
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Bruno Simmons
I just contacted TurboTax support about this exact issue. The representative explained that the first order number is for your TurboTax product purchase (like Deluxe, Premier, etc.) and shows as complete because you've agreed to purchase it. The second order with the 'unknown' status is specifically for the Refund Processing Service that handles deducting fees from your refund. It will remain in 'unknown' status until the IRS deposits your refund into the temporary account, TurboTax deducts their fees, and then forwards the remainder to your personal bank account. This is completely normal and doesn't indicate any problem with your return or refund.
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