IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Liam Cortez

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Have you checked your tax transcript instead of just WMR? Many people don't realize that transcripts update more frequently and with more detailed information than WMR ever provides. Here's what might be happening: 1. Your return could be in the verification queue, which doesn't trigger WMR updates 2. There might be a minor discrepancy that's being fixed automatically 3. The IRS could be experiencing database synchronization issues between their systems I'd recommend checking your account transcript every Tuesday and Friday morning (when the IRS typically updates their systems). If you see cycle codes ending in 05, you're on a weekly update schedule. If they end in 01-04, you're on a daily update schedule. That alone can tell you when to expect movement.

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Savannah Vin

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THANK YOU for explaining the cycle codes! I've been so confused about why some people get updates different days than others! This makes so much more sense now and gives me something to actually look for instead of just checking randomly and hoping. Really appreciate you taking the time to break this down!

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Mason Stone

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WMR is notoriously unreliable. It doesn't update consistently. Many returns are processed without WMR changes. Mine updated only after deposit. Check your bank account daily. That's more reliable. IRS is processing 2/20-2/25 filers now. You're probably in that batch. The system is overloaded. Delays are normal. Don't panic yet.

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Have you checked your Account Transcript for TC 570/971 combination codes? These specifically indicate a hold on your refund that wouldn't show on WMR. TC 570 indicates a temporary freeze while TC 971 typically indicates a notice being generated. If you see these followed by TC 571, that means the hold was released.

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Emma Olsen

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I'm wondering if perhaps the OP might have any credits on their return? Sometimes, returns with certain credits like the Earned Income Credit or Additional Child Tax Credit might possibly be subject to additional verification, which could potentially explain the delay, I believe.

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It's important to understand the distinction between ID verification statuses in the IRS system. The online portal (IDVerify) and telephone verification systems (IDRS) operate on separate databases with asynchronous batch processing. The congratulations page only confirms submission to the IDVerify portal, not integration with your Master File Record. This is why telephone verification is more reliable - it directly updates your Taxpayer Authentication Profile (TAP) in real-time rather than through batch processing.

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Aria Khan

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Had this happen. February filing. Online verify failed. Called in March. Nine week wait started over. Finally got refund last week. Worth the wait. Keep all confirmation numbers. Take names of agents. Document everything. You'll get through this.

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Have you tried calling the IRS? Sometimes worth it. Ask for a taxpayer advocate. They can help. Don't wait too long. Paper trail is important. Keep records of all calls.

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The IRS processing system is like a massive pipeline with various checkpoints. Your return is probably stuck at one of those checkpoints waiting for verification. Think of it like airport security - most people go through quickly, but some get randomly selected for additional screening. The difference is that at the airport, you know you're being screened, while with the IRS, you're just left wondering what's happening. Based on community reports, about 20-25% of filers are experiencing longer than normal processing times this year.

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That airport security analogy is spot on! Except at the airport they at least tell you why they're checking your bags. With the IRS, you're just left wondering if something's wrong or if your return fell behind a filing cabinet somewhere.

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StarSeeker

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When I was stuck in this situation last year, I finally got tired of waiting and called the IRS. Spent three days trying to get through their phone system. Finally used Claimyr (https://claimyr.com) and got connected to an agent in about 15 minutes. The agent confirmed my return was fine and just in the verification queue. Got my deposit about a week later. Sometimes just talking to a human at the IRS can put your mind at ease or identify if there's an actual issue that needs addressing.

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Thank you!! I tried calling twice but gave up after being on hold forever. Might try this service if I don't see movement by next week.

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StarSeeker

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No problem! Yeah, the hold times are brutal this time of year. Just knowing nothing was wrong with my return made the wait easier. Good luck!

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Ava Martinez

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Check your transcript if you can access it online. It will show more detailed info than the WMR tool. If you see codes like 570/971, there might be a small issue they're reviewing. If you just see code 152, you're in normal processing.

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I tried but can't access my transcript online because I don't have a credit card or loan for verification šŸ˜ž Guess I'll just have to wait and see

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The transcript behavior you're describing is specifically related to the IRS Master File processing system. When your return moves between different processing stages, the transcript availability temporarily changes. The N/A status for 4 consecutive days may indicate your return has moved to the final verification stage before refund approval. This is typically a positive sign that processing is nearing completion rather than an indication of problems.

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I remember my first time dealing with this last year - drove me absolutely crazy! I was checking WMR hourly and watching my transcript like it was a suspense movie. What I learned after three tax seasons of this: the IRS systems are incredibly old and don't talk to each other well. My transcript did the exact same dance - N/A, then star, then back to N/A for almost a week. Then suddenly everything appeared at once and my refund hit 3 days later. The waiting is the hardest part, but this pattern is actually pretty normal.

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