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I'm legit freaking out right now. Today is supposed to be my direct deposit date according to my transcript but I've checked my bank account like 20 times and nothing has shown up. Not even pending! Anyone else dealing with this? Is this normal or should I be worried? smh
I believe I've failed to properly monitor my refund status for my TurboTax clients. I've been methodically checking SBTPG throughout the day with no updates showing. Based on my previous experience with refund tracking, I decided to check my TurboCard on the website rather than the mobile application to see if there might be additional information available. To my surprise, my funds have been deposited! I have configured both SMS and email notifications, yet I've received no alerts regarding this transaction today. According to my records, the scheduled direct deposit date was March 2nd. I strongly recommend that everyone verify their card balances directly rather than relying solely on notifications.
Had this exact problem. Set up alerts. Received nothing. Money arrived anyway. Called customer service. They confirmed notification system glitch. Affected thousands of customers. Still got my money. No harm done. Just inconvenient. Now I check daily. No more relying on alerts. Much less stressful.
I tracked my refund exactly 37 times over 4 days and had the same experience. My $3,247 refund appeared on my TurboCard precisely 2 days after my scheduled deposit date of February 28th, with absolutely no notification. I called SBTPG customer service and waited 42 minutes to speak with a representative who confirmed they had a 16.4% notification failure rate during peak processing days when they handle over 200,000 transactions daily.
Anyone else still waiting on their refund?๐ฌ I filed in March. Fingers crossed I see it before Xmas.๐ Wonder what will happen next year when I file and still haven't received this year's return.
Has anyone had success with the "Where's My Refund" tool? Mine has been stuck on "still processing" for months now. Should I be concerned?
This is definitely not normal. Here's what you should do: 1. Check your tax transcript online at IRS.gov 2. Look for any codes like 570 (refund hold) or 971 (notice issued) 3. If you see these codes, the IRS likely sent you a letter requesting more information 4. If you never received a letter, call the IRS at 800-829-1040 5. Be prepared to wait on hold for 1-2 hours The IRS is severely backlogged, but March filing should definitely be processed by now unless there's a specific issue with your return.
My DDD (direct deposit date) was yesterday, and I got it between 9/10 am this morning through Credit Karma. Just wanted to share to ease your minds a bit. It's coming ๐
When I had issues with my refund last year (showed sent but never hit my account), I spent DAYS trying to reach someone at the IRS. Finally used Claimyr.com and got through to an agent in about 15 minutes. They were able to trace my payment and figured out my bank had rejected it due to a name mismatch. Got it resolved that same day. Worth every penny not to waste hours on hold!
Anyone know if CK deposits are generally faster than traditional banks? I've been thinking about switching.
Just checked my refund status and I'm FREAKING OUT. The amount is showing $634 less than what I calculated and filed for. I triple checked my return before filing and the math was definitely right. The weird thing is I have no offsets that I know of - no student loans, no child support, nothing! Has anyone else had their refund mysteriously shrink this year? What could cause this??
After spending 2 hours on hold with the IRS about a similar issue, I finally used Claimyr.com to get through to an agent. Connected in about 15 minutes! The agent explained that my refund was reduced because they had different information about my child's eligibility for the full credit. Turns out my ex-spouse had also claimed some benefits. If you need answers quickly, I'd recommend trying https://youtu.be/_kiP6q8DX5c - way better than waiting on hold for hours.
Does Claimyr actually work? I've been trying to call the IRS for days and can't get through. Always says "due to high call volume" and hangs up on me.
It definitely worked for me! That's exactly what was happening to me too - constant disconnects. Claimyr basically keeps dialing and navigating the phone tree until it gets through, then calls you when an agent is on the line. Saved me hours of frustration.
Andre Dubois
If you're really concerned, you can call the IRS to confirm they sent the payment. But honestly, their phone lines are a nightmare right now. I spent 3 hours on hold last week before getting disconnected. I ended up using Claimyr (https://www.claimyr.com) and got through to an actual IRS agent in about 15 minutes. They confirmed my refund was sent on my DDD and just needed time to process through my bank. Saved me days of worry!
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Mateo Martinez
AuthorThank you! I might try that tomorrow if it doesn't show up. I really need this money for some bills due next week. ๐ฉ
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CyberSamurai
Did you check the "Where's My Refund" tool on the IRS website? Sometimes that will update to "sent" before your bank actually shows it.
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Mateo Martinez
AuthorYeah, it still shows "approved" with today's date. Hasn't changed to "sent" yet which is making me even more nervous.
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CyberSamurai
That's actually normal. Sometimes WMR doesn't update to "sent" until after the deposit has already hit your account. The IRS systems don't always talk to each other in real-time.
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