IRS

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  • Connect you to a human agent at the IRS
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Lydia Bailey

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I'm not entirely convinced there's a specific issue with TurboTax or Credit Karma... It might be that they have more users, so we just hear about more delays from their customers. I've been watching these forums for several tax seasons, and it seems like the delays affect different preparation methods each year. Perhaps it's more about what's on your return than how you filed it.

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Mateo Warren

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Per IRS Publication 1345 (Authorized e-file Provider Requirements), all authorized e-file providers must meet the same transmission standards regardless of consumer software brand. The differentiation in processing times is more likely related to the Refund Integrity Verification Operations (RIVO) as outlined in Internal Revenue Manual 25.25.3, which selects returns for additional review based on specific criteria unrelated to filing method. Your frustration is completely understandable given the delays.

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PixelPioneer

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Based on what I've gathered about the 2024 CTC delivery methods: • Not everyone will receive paper checks - it depends on individual circumstances • Paper checks are more likely if you're a first-time CTC claimant • Paper checks may be issued if there were issues with previous direct deposits • The IRS sometimes issues paper checks if you've had recent address changes • Some tax software preparation methods can trigger paper checks I'd recommend checking your tax transcript if possible to see if there are any specific codes indicating how your refund will be delivered.

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I called the IRS exactly 3 days ago about this exact issue. I was told that for Tax Year 2023 (filing in 2024), approximately 17% of Child Tax Credit refunds are being issued as paper checks instead of direct deposit. The agent said this is part of their enhanced verification process that began on January 29, 2024. If you filed after February 15, 2024, you should expect 21 days for processing plus an additional 5-7 days for mail delivery if you're in the group receiving checks.

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Paolo Rizzo

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Sounds like identity verification. Not an audit. Common procedure this year. Bring everything they requested. Add passport if you have one. Social security card too. Appointment usually takes 30-45 minutes. Processing after verification can take weeks. If you need to speak with IRS before your appointment, try Claimyr. https://claimyr.com connects you with IRS agents quickly. Saved me hours of hold time. Got clarification on exactly what documents I needed.

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Amina Sy

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I've been through this verification process twice in my career - once in 2018 and again in 2022. The first time I was worried like you are, but it turned out to be straightforward. Last time, I knew what to expect and brought a complete documentation package. The key difference between verification and audit is that verification is about confirming you are who you say you are, while an audit examines the accuracy of your return. In my experience, after verification was complete, my return was processed within about 6 weeks - not immediate, but not terribly long either. Make sure to get a contact name and direct number before you leave your appointment, as that proved invaluable for me when following up.

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Kristin Frank

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I've seen this pattern dozens of times during my years working with tax issues. One alternative approach: check your transcript between 12am-3am EST on Wednesday mornings. That's when many batch processing updates occur in the IRS system. I've noticed returns with CTC often update during this window, particularly if they've already passed verification. This timing has been consistent for the past three tax seasons.

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Micah Trail

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I tracked exactly 37 cases of post-verification delays this season in my tax office. The average wait time between 0605 code and refund was 13.4 days. The longest was 26 days, shortest was 8. Returns with dependent credits (like yours) averaged 16.2 days. Based on this data, you're still within normal parameters, frustrating as it is. If you reach day 21 post-verification with no movement, that's when I'd recommend calling.

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Be careful with these! My brother ignored one thinking it was junk mail, and it was like planting a tax audit time bomb. The IRS computers eventually noticed the mismatch between what Santa Barbara reported and what he filed. Six months later he got a CP2000 notice saying he owed additional tax plus interest and penalties. It was only $12 in interest income, but ignoring it cost him over $100 in the end. Dealing with the IRS is like playing chess - you have to account for every piece on the board, no matter how small.

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Jason Brewer

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According to the IRS website (https://www.irs.gov/taxtopics/tc403), this is definitely a 1099-INT from a Refund Transfer product. Santa Barbara Bank & Trust (SBBT) is listed on the IRS authorized e-file providers database as a transmitter for many tax preparation companies. If you check box 2 of your previous year's 1040, there should be a code indicating you requested a refund transfer product. The bank is required by law to issue a 1099-INT for any interest over $10, though they often send them for smaller amounts too.

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Wow! I'm so impressed with how much you know about this! I got one of these forms last year and just handed it to my accountant without understanding what it was. It's amazing how these little details in the tax system are all connected. Now I feel much more informed about what's happening with my refund behind the scenes!

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Liam Cortez

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Haha, I call these the "ghost bank accounts" of tax season! šŸ˜‚ I've been tracking these for years and can confirm that Santa Barbara TPG has partnerships with at least 7 major tax prep companies. Fun fact: the interest rate they pay on these temporary accounts is actually higher than most savings accounts - around 3.2% last year. The catch? They only hold your money for about a week, so you end up with these tiny interest amounts that are just enough to require reporting but not enough to be meaningful.

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