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I'd be concerned. This isn't normal. STPG should show your account. Something might be wrong. Check if you used the correct SSN. Verify with your tax preparer. Ask if they submitted correctly. The system might have rejected your information. Don't just wait. Be proactive.
Back in 2023, I experienced this exact issue with STPG. Couldn't access my account until literally the day before my deposit hit. Called them three times, and each representative gave different information. What worked for me was verifying my refund status through the IRS Where's My Refund tool and transcript instead of relying on STPG's portal. If your WMR shows approved with a DD date, you're likely fine despite the STPG issues. Their system is notoriously unreliable during peak season, but the actual refund processing usually continues unaffected.
After being stuck on PATH for 37 days, I finally found clarity using https://taxr.ai to analyze my transcript. According to IRC Β§6402(m) and the PATH Act provisions, EITC/ACTC returns undergo mandatory additional verification. The taxr.ai analysis showed me exactly which verification stage my return was in based on my transcript codes and gave me a predicted refund date that was accurate to within 2 days. Such a relief to finally understand what was happening!
From what I've seen across multiple tax seasons, PATH Act returns typically follow this timeline: Filed before Feb 15 β Processing begins after Feb 15 β Most refunds issued between Feb 27-March 30, with the majority coming in the first two weeks of March. If you're still waiting now, you're in that final batch that requires slightly more verification. Hang in there!
I've been tracking PATH delays for 3 tax seasons now. Last year I received my refund on March 18th after filing January 31st. This year I filed January 29th and still waiting. The pattern seems consistent - about 45-50 days total for PATH returns.
My sister filed same day as me (Feb 1) with identical income situation but different tax preparer. She got her refund 2 weeks ago while I'm still waiting. How does that make ANY sense??
In my experience from 2023, calling the IRS directly after verification speeds things up. Last year I verified on March 12th, called on March 18th, and my refund was approved on March 20th. The rep can confirm if your verification was properly recorded in their system. Don't just wait around like I did in 2022 when my verification sat unprocessed for 6 weeks before I called!
I tried calling after my verification last month and couldn't get through on any of the numbers listed on the IRS website. Kept getting the "high call volume" message and disconnected. Ended up just waiting and my refund appeared 12 days after verification without any intervention.
Mine took 8 days. Verified on February 6th. Transcript updated February 14th. Refund deposited February 16th. No issues. No calls needed. Just patience. System works. Eventually.
I can't tell you how relieved I am to read this! I just did my verification yesterday and have been frantically googling timelines. I was worried I'd have to wait months like some horror stories I've read. Your straightforward experience gives me hope that the system actually does work sometimes. Thanks for sharing!
I've used early deposit services for the past three tax seasons and they've worked fairly well each time. My experience suggests that you'll probably receive your funds on Monday rather than Saturday, but it's still faster than waiting for the actual IRS direct deposit date. Just make sure you understand that these services are essentially short-term loans against your expected refund.
Compared to waiting for the standard IRS direct deposit timeline, these early deposit services can be helpful if you need the money quickly. However, the fees can be substantial when you consider the actual time saved. For example, paying $25-50 to get your money 3-5 days early on a $3000 refund is equivalent to a very high interest rate. If you're not in a rush, it might be better to just wait for the standard IRS direct deposit.
Sofia Martinez
I went through exactly this last year when I claimed AOTC for my daughter's first year of college. My transcript was full of confusing codes and I had no idea what was happening. I stumbled across taxr.ai and uploaded my transcript once it became available. It explained that code 570 was just a temporary hold for education credit verification, not an audit like I feared. The tool predicted my refund date within 2 days of when I actually received it. Really helped my anxiety during the wait!
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Dmitry Volkov
Last year my return with AOTC sat for 8 weeks with no movement. I remember checking WMR daily like watching paint dry. The "action required" message actually showed up for me too, but nothing ever came of it - no letter, no request for documents, nothing. The refund just suddenly appeared one day. From what I've seen in previous tax seasons, education credits are like throwing your return into the slow lane of IRS processing. It's much more complex than most people realize!
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