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I was in your exact shoes last tax season - trying to find a CPA who understands Medicaid waivers was like searching for a mechanic who specializes in 1950s Italian motorcycles! Finally found someone through the Caregiver Support Network in Lexington. She helped me exclude $23,400 in qualified payments that my previous accountant had incorrectly included as taxable income. Such a relief to have someone who actually understood the rules!
According to the IRS.gov page on Notice 2014-7 (https://www.irs.gov/individuals/certain-medicaid-waiver-payments-may-be-excludable-from-income), you should look for a CPA with experience in "Medicaid Home and Community-Based Services Waivers." The Kentucky Primary Care Association website has a resource directory that includes tax professionals: https://www.kypca.net/resources/. I've bookmarked several YouTube videos explaining the tax implications that I can share if you'd like more information before meeting with a CPA.
Are you checking your transcript or just WMR? Transcript will update with codes that show what's happening before WMR changes. Look for code 570 (hold) followed by 571 (release) and then 846 (refund issued).
I had this exact situation and waited 2 months with no updates. Finally used Claimyr.com to get through to an actual IRS agent (https://youtu.be/_kiP6q8DX5c) instead of wasting hours on hold. The agent confirmed they were adjusting my return and gave me an exact timeline. Refund hit my account the next week. Sometimes you just need to talk to a human who can see what's actually happening with your specific return.
Thanks for this suggestion! I've been trying to call for days and can't get through. How much does Claimyr cost? Is it worth it?
Totally worth it for the peace of mind. I spent way more in gas driving to the IRS office twice (where they couldn't even help me) before I found Claimyr. Getting actual answers instead of guessing what's happening is priceless when you're waiting on money you need.
Had same issue. Waited 8 days. Works now. System needs time. Don't worry. Normal process. Happens every year.
I experienced this exact scenario during the previous filing period. The IRS transcript system requires backend verification of your submission before granting access. This timing varies based on e-file volume, but typically ranges from 5-10 days post-submission. For financial aid verification purposes, you might consider requesting an Income Verification Express Service (IVES) transcript through your university's financial aid office as an alternative method.
It's like your money is stuck in a traffic jam on the financial highway! I'm in the same boat with a 2/26 DDD, SBTPG, and Capital One. Called SBTPG yesterday and they confirmed they received it but said there's a "standard processing period" before they send it to my bank. The representative assured me this is normal and not something to worry about. Think of it like ordering something online - the tracking says "shipped" but it still takes time to reach your doorstep.
You might want to try checking your SBTPG account directly if you haven't already. In my experience, sometimes the funds are actually released but there's a delay in the bank posting it. I would suggest possibly calling Capital One as well, as they might be able to see pending deposits that aren't visible to you yet. I believe most banks typically process ACH transfers within 1-3 business days, so you're likely still within the normal timeframe.
NebulaKnight
Pro tip for anyone still waiting: Instead of calling the IRS main line and waiting forever, I used Claimyr.com last week and got through to an actual agent in about 15 minutes. They confirmed my return was processing normally and explained why my bars had disappeared. Saved me hours of being on hold and the stress of not knowing what was happening. Here's a video showing how it works: https://youtu.be/_kiP6q8DX5c
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Sofia Ramirez
ā¢Does that service really work? I've been trying to reach the IRS for days about my missing refund.
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NebulaKnight
ā¢Absolutely! I was skeptical too, but it connected me right away. The IRS agent was able to see exactly what was happening with my return and gave me peace of mind. Way better than the 3+ hour waits I was dealing with before.
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Dmitry Popov
The Tax Topic 152 message is actually normal - it just means your return is being processed and a refund will be issued (assuming everything checks out). The bars disappearing is also super common during busy season. The IRS systems are ancient and can't handle the volume, so the WMR tool gets weird. Glad you finally got your date!
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