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I feel your pain! Here's what finally worked for me after weeks of trying: Call the Practitioner Priority Service line at 1-866-860-4259. You don't need to be a tax pro to use it - just say you're calling on behalf of yourself. They answer way faster than the main lines. Also, if you have a local IRS Taxpayer Assistance Center, try walking in with an appointment. Sometimes face-to-face is the only way to get real help. Good luck! ๐ค
My advocate was useless ngl. Ended up having to contact my congressman to get things moving
how do you even contact your congressman about tax stuff?
just google your rep and fill out the help form on their website. they got staff for this exact thing
The waiting is brutal, I feel you! I'm going through something similar - been waiting 11 months for my refund and just got assigned an advocate last week. From what I've read, the 4-12 week timeframe that Malik mentioned seems pretty accurate. The advocate has to actually investigate what's causing the delay and work with different IRS departments to fix it. At least you're in the system now and have someone specifically working on your case. That's more progress than most people get! Keep us posted on how it goes.
Thanks for the encouragement! It's nice to know I'm not alone in this mess. 11 months is rough too - hopefully your advocate moves faster than mine seems to be. I'll definitely update if anything happens. This whole process has been such a nightmare but at least we're finally getting some help, even if it's taking forever ๐ค
According to Internal Revenue Manual 21.4.1.3(1), the 846 code indicates a refund issuance, while 971 refers to a notice or correspondence. Per IRM 5.19.1.4.10, when you have an outstanding tax liability, the IRS is authorized under IRC ยง 6402(a) to offset your refund to satisfy the debt, which appears to be what happened in your case. The February 25th date on the 846 code indicates when the refund was issued (after any applicable offsets), and the March 10th date on the 971 code indicates when they'll send formal documentation of this transaction. This is standard procedure when the IRS applies refund offsets to satisfy existing tax liabilities.
I just went through this exact scenario last month and can confirm what others are saying. The 971 code is basically the IRS saying "we're sending you paperwork" and the 846 is "money is coming your way." Since your 846 date was 2/25, you should check your bank account - the refund might already be there (minus whatever you owed). The timing makes perfect sense too - they process everything first, send the money, then mail you the explanation letter. It's like ordering something online and getting the package before the shipping confirmation email! One thing to watch for: the amount next to your 846 code will show exactly how much they sent you after taking out what you owed. So if you were expecting $1000 back but owed $200, the 846 should show $800. The 971 notice will just be a letter breaking down those numbers for your records.
Been there! This exact thing happened to me last month. TurboTax acceptance just means they successfully sent your return to the IRS, but it takes a few days for their systems to sync up. The IRS processes returns in batches, so even though they have it, it might not show in WMR until they start actually processing your specific return. Usually takes 3-5 business days from acceptance to show up in WMR. Try not to stress too much - if TurboTax says accepted, you're in the system! ๐
Sophia Bennett
Another thing nobody mentioned is if your STD is part of a state program (like in CA, NY, NJ, RI) - those are usually taxable federally but might be exempt from state taxes.
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Aiden Chen
โขYes! I'm in California and my SDI payments were federally taxable but exempt from CA state tax. Makes a huge difference when filing.
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Vanessa Chang
โขI'm in Illinois - we don't have a state disability program as far as I know, just the company plan. But good to know about the state differences if I ever move!
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Lincoln Ramiro
Just went through this myself - definitely check your paystub to see if your STD premiums were deducted pre-tax or after-tax. If you can't tell from your paystub, look at your annual benefits enrollment materials or contact your benefits administrator directly. They should be able to tell you exactly how your premiums are structured. Also, keep all your STD payment statements organized - you'll need them for tax time regardless of whether they're taxable or not. The insurance company should send you the appropriate tax forms (1099-MISC or similar) by January 31st if the payments are taxable.
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