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  • Connect you to a human agent at the IRS
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Eva St. Cyr

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Pro tip from someone who's been thru this many times: next yr just pay the TT fees upfront w/ a CC and avoid SBTPG completely. The $39 or whatever for deluxe isn't worth the extra wait IMO. Also check out the SBTPG FB group - ppl post when deposits start hitting and you can get a better idea of timing. GL w/ your biz inventory!

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Zainab Omar

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This is so frustrating but helpful to know! I'm in a similar boat - filed through TurboTax and had the fees deducted from my refund. My transcript updated yesterday with a DDD of 2/28 but I was wondering why SBTPG's website still shows "processing." Now I understand they're just holding it until the 27th. I needed the money for some unexpected car repairs but I guess I'll have to wait a couple more days. At least knowing what's happening makes it less stressful than wondering if something went wrong with my return. Thanks for the heads up about checking the SBTPG website directly - I didn't even know that was an option! Definitely paying the fees upfront next year to avoid this whole middleman situation.

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I'm dealing with the exact same situation! My transcript updated with a DDD of 2/27 but SBTPG is showing "funds will be released on 2/26." I also need my refund for unexpected expenses (home repairs in my case) and the wait is killing me. It's really annoying that they can just hold our money like this when the IRS has already approved everything. I called SBTPG yesterday and they basically said "that's just how it works" - super unhelpful. At least we're all in the same boat though. Definitely going to pay TurboTax fees directly next year too!

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Ava Martinez

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As a government employee who works adjacent to tax processing (though not directly with IRS), I can confirm that batch processing systems like WMR are designed around operational efficiency rather than user convenience. The overnight updates make sense from a systems perspective - it's when server load is lowest and they can run intensive database operations without affecting daytime performance. That said, @AstroAce, your hourly checking habit is totally understandable! With three kids and summer planning, that financial certainty matters. One tip from the operational side: if you're not seeing movement after 7-10 business days from your filing date, that's when it might be worth checking your transcript or considering a call. Before then, you're mostly just seeing the normal processing queue work its way through. The inconsistencies others mention are real - different processing centers, different workloads, and honestly, different legacy systems that don't always play nicely together. It's frustrating from both sides of the equation!

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Thank you for the insider perspective @Ava Martinez! It's really helpful to understand the technical reasons behind the overnight updates. As someone new to this community (and honestly, new to obsessively checking WMR šŸ˜…), I'm finding all these different experiences really eye-opening. I filed about 5 days ago and have been in that "Return Received" status since then. Based on what you're saying, sounds like I should probably wait another few days before getting concerned. The whole "different legacy systems not playing nicely" explanation actually makes a lot of sense - explains why my neighbor got her refund super quickly last year while mine took weeks even though we filed the same day! Really appreciate everyone sharing their experiences here. Makes me feel less alone in the constant checking habit!

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I've been through this exact same situation multiple times over the years! The overnight update pattern is generally accurate, but I've found that checking first thing in the morning (around 6-7am) tends to be the sweet spot if there's going to be an update that day. One thing that really helped manage my anxiety about it was setting a specific time each day to check - I do it with my morning coffee at 7am, and then I don't allow myself to check again until the next morning. It's surprisingly liberating once you get into the routine! Also, @AstroAce, since you mentioned summer activities and budgeting with three kids, you might want to look into the IRS payment date estimator tools some tax prep companies offer. They're not official IRS tools, but they can give you rough timelines based on when you filed and your refund amount. Helps with that planning piece while you wait for WMR to do its thing. The "checking every few hours" habit is SO normal - I think we've all been there! But the consensus here about once daily seems to be the most mentally healthy approach.

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Sofia Price

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This is such great advice! I'm definitely guilty of the "check every few hours" cycle that @AstroAce mentioned. Setting a specific time like you do with your morning coffee sounds like a much healthier approach - I might try that! The payment date estimator tools sound really useful too. I had no idea those existed outside of the official IRS system. With summer camp registrations coming up, having even a rough timeline would help so much with planning. It's honestly reassuring to hear that the obsessive checking is normal behavior. Sometimes I feel like I'm the only one sitting there refreshing the page multiple times a day! Thanks for sharing your routine - definitely going to try the "once in the morning with coffee" approach.

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CyberSiren

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I'm dealing with a similar situation right now! My IP PIN keeps getting rejected even though I've triple-checked it against the IRS website. One thing that helped me was having my preparer try entering it in a different software - apparently some tax prep software has glitches with IP PIN validation that others don't have. My preparer switched from their usual software to a backup system and it went through immediately. Might be worth asking if your preparer has access to a different filing system to try? Also, make sure they're not accidentally including any spaces or dashes when entering the PIN - it should just be the 6 digits with no formatting.

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Jean Claude

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That's a great point about the different software systems! I never would have thought that the tax prep software itself could be the issue. It makes sense that some programs might have bugs in their IP PIN validation that others don't. @47a53e2ea0f0 definitely worth asking your preparer if they can try a different system - seems like a simple thing to test before going through all the hassle of calling the IRS or filing on paper. Thanks for sharing that tip!

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This is such a frustrating situation and unfortunately more common than it should be. I work in tax preparation and we've seen a significant uptick in IP PIN rejection issues this filing season, particularly with PINs issued in late January and February. A few additional troubleshooting steps that haven't been mentioned yet: 1. Check the exact timing - if your husband registered for the IP PIN very recently (within the last 2-3 weeks), there might be a system delay. The IRS database that validates IP PINs sometimes takes longer to sync with their issuance system. 2. Verify the Social Security Number on the return matches exactly what's in the IRS system. Even a transposed digit can cause the IP PIN to be rejected because it's tied to the specific SSN. 3. Ask your preparer to check if there are any pending identity verification flags on your account. Sometimes the IRS puts a hold on accounts that requires additional verification before the IP PIN will be accepted. 4. If you're filing jointly and only one spouse has an IP PIN, make sure the return is structured correctly - the IP PIN should only be entered for the person who has it, not both spouses. The phone route with the Identity Protection unit is definitely your best bet if these steps don't work. Yes, the wait times are brutal, but they can see exactly what's causing the rejection and issue override codes when necessary. Don't give up - this will get resolved!

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This is really helpful information! I'm curious about point #3 - how would someone check if there are pending identity verification flags on their account? Is that something only tax preparers can see, or can taxpayers check this themselves somehow? I've been having similar issues with my IP PIN and wondering if there might be something else going on with my account that's causing the rejections.

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Noah Irving

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I switched from TaxAct to FreeTaxUSA this year specifically because of the 1099-NEC issue. TaxAct was showing me a higher fee to file with a 1099-NEC than I paid last year with a 1099-MISC, which felt like a money grab. FreeTaxUSA handled my three 1099-NECs perfectly and cost way less. Just sharing in case others are frustrated too!

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Does FreeTaxUSA handle multiple state returns too? I do freelance work across 3 different states and that's why I've stuck with TaxAct despite the price increases.

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I ran into this exact same issue earlier this tax season! The 1099-NEC was definitely confusing at first - I had no idea they brought back a form from the 80s. For anyone still struggling to find it in TaxAct, I found it helps to search for "NEC" in the search bar at the top of the software rather than trying to navigate through all the menus. That took me straight to the right section. Also wanted to mention that even though the 1099-NEC looks different from the 1099-MISC, the actual tax implications are identical - you'll still report it as self-employment income on Schedule C and pay the same self-employment taxes. The IRS just wanted to separate contractor payments from other miscellaneous income to make reporting clearer for everyone involved. One tip: double-check that your client reported the same amount on their 1099-NEC that you have in your records. I caught a $400 discrepancy this year that would have caused issues later!

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Kayla Morgan

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Thanks for the search tip! I never thought to use the search bar - I was just clicking through menus forever. That would have saved me so much time at the beginning of this whole ordeal. Your point about double-checking the amounts is really important too. I actually found a small error on one of mine where the client had entered the wrong box number, which would have caused the income to be categorized incorrectly. It's amazing how these little details can turn into big headaches if you don't catch them early. Do you know if there's any difference in how business expenses get deducted against 1099-NEC income versus the old 1099-MISC? I'm wondering if the IRS changed any of the rules around that when they brought the form back.

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Avery Saint

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I completely understand your frustration with this situation. Based on what you've described, you should be able to file as Head of Household even though your girlfriend claimed your daughter as a dependent. The key is that you're paying more than half the household expenses and your child lives with you - those are the main qualifications for HOH status. However, I'd strongly recommend getting professional guidance to make sure you're doing everything correctly. The IRS can be very particular about documentation, especially in situations like yours where there might be questions about who's entitled to what benefits. Keep detailed records of all your expenses - mortgage payments, utilities, groceries, childcare costs, etc. This will be crucial if you ever need to prove that you're covering the majority of household costs. The worst thing that could happen is getting audited without proper documentation. Also, consider having a serious conversation with your girlfriend about how you both handle finances and tax benefits going forward. This kind of disagreement about money can create bigger relationship issues if it's not addressed properly.

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This is really solid advice! I'm dealing with a similar situation where my partner and I split expenses differently than who claims our kids. The documentation part is so important - I learned this the hard way when the IRS questioned some of my deductions last year. Having organized records of mortgage payments, utility bills, and even grocery receipts made all the difference. It's definitely worth taking the time to get your paperwork in order before filing, especially when your situation is a bit more complex than the typical single filer.

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Raul Neal

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I'm going through something very similar right now and want to share what I've learned from my research and talking to a tax professional. You absolutely CAN file as Head of Household even if your girlfriend claimed your daughter as a dependent - these are two separate tax benefits governed by different rules. For HOH status, the IRS looks at whether you paid more than half the cost of keeping up your home and whether a qualifying person (your daughter) lived with you for more than half the year. It sounds like you meet both requirements regardless of who claims the dependency exemption. The tricky part is making sure you have solid documentation. Since you mentioned paying 95% of expenses, I'd recommend gathering bank statements, mortgage/rent receipts, utility bills, grocery receipts, and any other proof of household expenses. Calculate the actual dollar amounts to show you're truly covering more than 50% of costs. One thing my tax preparer warned me about - be prepared for potential IRS questions since your situation is less common than typical HOH filers. Having organized documentation will make any correspondence much easier to handle. Also consider setting up a more formal arrangement with your girlfriend about who claims what in future years to avoid this stress annually. The tax savings from HOH status can be significant, so it's definitely worth pursuing if you qualify. Just make sure you're doing it by the book with proper documentation.

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This is exactly the kind of detailed breakdown I needed to see! I've been so worried about potential IRS issues, but you're right that having proper documentation is key. I already have most of my bank statements and mortgage payments organized, but I hadn't thought about calculating the actual dollar amounts to prove the 50%+ threshold. That's a really smart approach. Your point about setting up a formal arrangement for future years is spot on too. This whole situation has been stressful and I definitely don't want to go through it again next tax season. Maybe we need to have a serious conversation about either alternating who claims our daughter each year or finding a way to split the tax benefits more fairly based on who actually pays what expenses. Thanks for sharing your experience - it's reassuring to know others have navigated this successfully!

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