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Have you checked if you have a 570 code on your transcript? That would indicate a hold on your account. What about a 971 code? That confirms a notice has been sent. Did they mention any specific form that might have triggered the review?
The IRS Errors Resolution department has a completely different workflow than standard processing. They utilize the Automated Underreporter (AUR) system even for current-year returns when discrepancies are detected. I was shocked to learn they actually have separate processing facilities in Fresno and Austin specifically for error resolution cases. Your return is likely going through their multi-tier verification protocol which includes document matching, information validation, and potential third-party verification.
After refreshing the IRS website for weeks with no updates, I found a Reddit post recommending Claimyr (https://claimyr.com). Used it last Tuesday when I couldn't take the uncertainty anymore. Got connected to an IRS agent in about 15 minutes instead of the 2+ hour hold times I was getting before. The agent explained my 570/971 codes were just verification holds and gave me an estimated completion date. Worth every penny since I needed to know for my financial aid deadline!
Got my DDD yesterday! Had same codes. 570 and 971. Was stuck for 3 weeks. Transcript updated Thursday night. Money hit my account this morning. Exactly 9 days after my 971 notice date. Keep checking. It's coming. System works. Just slow. Very slow.
When you say "account was funded," are you referring to the IRS releasing the funds or your bank posting the deposit? These are actually two different events in the ACH transfer process. The IRS transcript will show an 846 code with a specific date - that's when they release the payment. Your bank then has to process the incoming ACH transfer, which can take 1-2 additional business days depending on their posting schedule.
Direct deposit timing has been pretty consistent for me over the past three tax seasons. The deposit hit my account within 24 hours of the date shown on my transcript (the date next to code 846). The WMR tool is usually a day behind the actual transcript information. I'd recommend checking both if possible. If your WMR shows approved today, there's a good chance your transcript already has a specific deposit date listed.
The IRS is legally required to issue a verification notice before holding your refund, but they're not required to wait until you receive it before starting the hold. You have every right to be proactive. Call the verification hotline directly at 800-830-5084 and explain you know verification is needed but haven't received the letter. They can verify you over the phone in most cases. Don't wait - this is your money and you're entitled to proper service.
Last year I was in the same boat and learned a valuable lesson - always check both your online account AND call if something seems off. The verification letters are sent from a different facility than regular IRS correspondence and often get delayed. When I finally got through to someone, they told me my letter had been returned as undeliverable even though my address was correct in their system. The community here saved me weeks of waiting by suggesting I call directly!
Response time matters. Keep copies. Send certified mail. Request transcript details. Take photos of everything. Follow up weekly. Document all calls. Use reference numbers. Create paper trail. Online account helps track progress. Community experience shows persistence wins.
In Q1 2024, I received a CP2000 notice claiming $31,452 in unreported income. Upon examination, I discovered my employer had submitted both a W-2 and a 1099-MISC for the same compensation. I submitted Form 14039-B (Statement of Disputed Income) along with a letter from my employer confirming the duplicate reporting error. Resolution occurred within 36 days, and the IRS issued a revised determination eliminating the proposed assessment of $7,863 in additional tax. Your $22,000 discrepancy exhibits classic markers of a similar reporting anomaly.
What cycle code are you? I'm 05 and transcript updated last night but no deposit yet π©
I'm with Capital One! Filed on 2/2, accepted same day. Had path act credits so had to wait until after 2/15 for them to even look at my return. Cycle code 20240705. Hope everyone else sees theirs soon!
I tracked exactly 143 cases with this code combination in a tax forum last year. The average wait time after PATH status changed to processing was 11.3 days. The shortest was 4 days, longest was 23 days. If I were you, I'd set up direct deposit alerts and expect it within the next 2 weeks. The 768 code is actually good news - it means your credit has been approved and is just waiting for final processing.
According to Internal Revenue Manual 21.5.6.4.35.3, the TC 570 indicates a refund hold while TC 768 confirms EIC computation. Per IRS Publication 5344, the PATH Act requires additional verification for certain refundable credits. I understand your frustration with the wait time - many taxpayers are experiencing similar delays this filing season. The status change is encouraging and suggests your return has completed the mandatory review period. Continue monitoring your transcript for TC 971 or TC 846, which would indicate further action or refund issuance respectively.
I experienced this EXACT situation in 2023. My ex claimed our son in 2022 with some SSN mismatch issues, then I claimed him in 2023 after getting full custody. The IRS held my refund for verification due to the "dependent TIN previously claimed" issue. They specifically needed Form 8332 (Release of Claim to Exemption) even though we had a court-ordered custody agreement. The terminology they use is so specific - they kept referring to "qualifying child determination" and "residency verification" during the review process. It took 11 weeks total, but I did eventually receive my full refund including the Child Tax Credit.
Did your client receive any specific notice or just the generic "refund is delayed" message on Where's My Refund? And has she been able to access her tax transcript online? I'm wondering if there are specific codes that might indicate whether this is a routine review or something specifically tied to the ex's unresolved issues from last year?
After going through this exact nightmare last year, I found taxr.ai (https://taxr.ai) which helped me understand what was happening with my account. It analyzes your tax transcript and explains all the verification codes and holds in plain English. Once I got access to my account after in-person verification, I used it to understand why my refund was delayed and what the verification process did to my timeline. Saved me so much stress trying to decode IRS jargon.
I'm curious about how taxr.ai works with identity verification issues specifically. Does it actually help with the verification process itself, or is it more useful after you've been verified when you can access your transcripts? The verification step seems to be the current roadblock for the original poster.
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If you can't get an in-person appointment quickly, try contacting your local Taxpayer Advocate Service. I had a similar issue last February and they were able to help expedite the verification process when I explained it was affecting my business operations. Called on a Tuesday, had a callback Thursday, and was verified by the following Monday. Completely free service that's designed exactly for these bureaucratic roadblocks.
Amara Okonkwo
I was in the exact same situation on February 28th - blank transcript and the 21-day mark had passed. After multiple failed attempts to reach the IRS (got disconnected 4 times!), I finally used Claimyr (https://www.claimyr.com) and got connected to an agent in about 15 minutes. The agent was able to tell me exactly what was happening - my return was selected for a simple identity verification that hadn't been reflected in the system yet. The letter arrived March 4th, and once I completed the verification, my refund was processed within 10 days. Definitely worth it to get actual answers instead of just waiting in the dark.
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Giovanni Marino
I'm not sure if this helps, but I think I might have been through something similar recently. My transcript was also blank for quite some time, and I was told a letter was on the way. It seemed like the IRS was possibly doing some sort of verification check. After about two weeks of waiting, the letter finally arrived requesting some additional documentation for income verification. Once I provided what they needed, my transcript updated within about 10 days, and the refund arrived about a week after that. It's frustrating, but sometimes these extra verification steps are just part of their process, especially if there's anything unusual about your return this year.
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