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I've been trying to check my refund status through the IRS's Where's My Refund tool on sa.www4.irs.gov since this morning at 8:52, but I keep getting an error. The website clearly shows it's "An official website of the United States Government" with the "Here's how you know" verification text and the IRS logo at the top. When I navigate through Home / Refunds / Refund Status / Results, instead of being able to enter my information, I'm getting error code 428 with this message: "We are sorry Where's My Refund is currently unavailable. Please try Where's My Refund again later." The form I'm supposed to see says "Get Refund Status" and has fields to "Please enter your Social Security Number, Tax Year, your Filing Status, and the Refund Amount as shown on your tax return." It even notes that "All fields marked with an asterisk (*) are required." But I can't even get to that point to enter any information. I filed my taxes months ago and I'm getting really concerned that I can't check on my refund status. Has anyone else encountered this error code 428? Does it mean there's an issue with my refund specifically, or is it just a general website problem? I've tried on mobile (shows 5G with 100% battery in the status bar) and on my computer, but keep getting the same error.
Title: Incorrect recipient address on 1099 forms - does it need correction? 1 I'm in a bit of a situation with some 1099 forms I processed for my employer. I handle all the contractor paperwork and just completed sending out this year's batch of 1099s using the information that was provided to me in our system. Now one of our contractors emailed saying their address on the 1099 is outdated and they want a new form with the correct address. The problem is I've already filed the 1096 with the IRS and sent all the 1099 copies to the recipients. I also recycled my remaining blank 1099 forms since I thought I was done for the season. Does the recipient's address being incorrect actually matter for tax purposes? The contractor's name, SSN, and payment amount are all correct - it's just the address that's outdated. I'm inclined to tell them it doesn't affect anything since the 1099 is linked to their tax ID, but I can't find any clear IRS guidance stating this explicitly. Has anyone dealt with this before? Do I need to file a corrected 1099 just for an address change? Or can I just advise them that the old address doesn't impact their ability to report the income correctly?
9 To add something practical - if you do decide to issue a corrected 1099, you don't need to file a new 1096. You would just submit the corrected 1099 marked as "CORRECTED" and the IRS will match it to your original submission. You can order more 1099 forms online from the IRS website or get them at office supply stores. But honestly, for just an address change, I wouldn't bother with a correction. The TIN matching is what matters for tax compliance.
As someone who's been handling 1099s for contractors for over a decade, I can confirm what others have said - address errors alone don't require corrected filings with the IRS. The matching system relies on TIN and income amounts, not mailing addresses. However, I'd suggest a middle-ground approach: reach out to your contractor and explain that while the IRS doesn't require a correction for address-only changes, you're happy to issue a corrected form if they have a specific business need for it (like mortgage applications or business loan requirements). This shows good customer service while also educating them about the actual tax implications. For your internal processes, definitely update their address in your system now so next year's forms are correct. And keep a record of their request - it shows you're maintaining good documentation practices even when corrections aren't legally required.
I got a 1099-K from eBay last week and I'm honestly super confused about how to handle it for my taxes. This is my first year selling enough to get one of these forms and I have no clue what I'm doing. First, I'm wondering if the 1099-K amount already excludes the sales tax I collected, the eBay fees they took out, or any taxes they might have withheld? The total on the form seems higher than what actually hit my bank account. I'm trying to use TurboTax and I can't figure out where to put the sales tax I collected and then remitted. There are expense fields but nothing specific for sales tax that I can find. Also, am I calculating my profit correctly? I was thinking: Profit = Total 1099-K Payouts - (Cost of Goods Sold + eBay Fees + Sales Tax Remitted) This is making my head spin. I sold about $11,500 worth of my old collectibles and electronics last year, but after fees, shipping costs, and the original cost of items, I'm pretty sure I didn't make much. Any help would be seriously appreciated!
It's worth mentioning that the 1099-K threshold changed for 2024 taxes. For 2023 tax year (filing now in 2024), you only get a 1099-K if you had MORE THAN $20,000 AND more than 200 transactions. But starting next year (for 2024 taxes), you'll get one if you have just $600 in sales regardless of transaction count. So if you're selling on eBay regularly, even just clearing out personal stuff, you'll likely get a 1099-K next year. Start keeping better records now - original purchase prices, selling prices, fees, etc.
Wait, I thought the $600 threshold was supposed to start this year but they delayed it again? I'm so confused about when this actually takes effect.
You're right to be confused! The IRS has gone back and forth on this. They originally planned to implement the $600 threshold for 2022 taxes, then delayed it to 2023, and then delayed it again to 2024. So for the current tax filing season (2023 tax year), the threshold remains at $20,000 AND 200 transactions. But unless they announce another delay, the $600 threshold will apply for 2024 transactions (the taxes you'll file in 2025). It's always good to check the IRS website for the most current information since this has been a moving target.
Another tip for your eBay 1099-K: download your Annual Financial Summary from eBay (under Seller Hub > Payments > Reports). It breaks down your total sales, sales tax collected, refunds issued, and all fees. Super helpful for calculating your actual profit and having documentation ready if you ever get audited. My eBay 1099-K showed $27,600 but my actual profit after COGS, fees, shipping and sales tax was only about $4,200. Huge difference!
Does anyone know how to handle shipping in this calculation? I had buyers pay for shipping separately, but I also paid for shipping supplies like boxes and tape. Are those separate deductions?
Great question about shipping! The shipping fees buyers paid you are already included in your 1099-K amount (as part of the gross receipts), so you don't need to add them separately. However, your actual shipping costs and supplies are definitely deductible expenses. You can deduct the actual postage you paid to ship items, plus all your shipping supplies - boxes, tape, bubble wrap, labels, etc. Keep receipts for everything. If you charged buyers $8 for shipping but only paid $6 in actual postage, you'd have $2 in shipping income, but then you can deduct your packaging supplies against that. I usually track shipping supplies as a separate expense category since I buy them in bulk. Makes it easier to see how much I'm actually spending on the shipping side of my business.
Just got a letter 86C from the IRS in my mailbox today and I'm totally lost. Read through it like 3 times but still have no clue what its trying to tell me or why they even sent it. Anyone else get one of these and know what it means?
these clowns at the irs need to get it together fr. tired of these cryptic messages that dont tell us anything useful ๐คก
Don't stress too much about it! Letter 86C is pretty common - it just means they're taking a closer look at your return for accuracy. Could be something as simple as verifying your income matches what employers reported. Usually resolves itself within 45-60 days, but definitely keep an eye out for any follow-up correspondence like others mentioned.
Called the IRS on April 18, 2024 to inquire about a pending letter they're sending me. The agent stated that once I receive this letter, I will have exactly 120 days until I may hear back from them regarding my case. He specifically mentioned that if I don't receive any communication within that timeframe, I need to initiate contact again by calling them back. This is the third consecutive tax year (2022, 2023, and now 2024) where we've encountered this exact same situation with our returns. Our filing status changed to Married Filing Jointly as of January 15, 2024, and I ensured all documentation was precisely submitted according to current regulations. Why does this verification process recur EVERY single year for us despite meticulous preparation?
This is incredibly frustrating, but you're definitely not alone in this situation. Three consecutive years of the same verification process suggests there's a persistent data mismatch that hasn't been properly resolved. Since you mentioned your filing status changed to Married Filing Jointly as of January 15, 2024, I'd strongly recommend checking two things immediately: 1) Verify that Social Security Administration has your updated name on file if you changed it after marriage, and 2) Confirm with your employer that they have your exact legal name and SSN recorded correctly in their payroll system. The fact that you're getting the same 120-day timeline each year indicates you're likely hitting the same automated flag in their system. Rather than just waiting it out again, consider being proactive this time - contact the Taxpayer Advocate Service if you need your refund for essential expenses, or try visiting your local IRS office in person with all your documentation. Once this year's issue is resolved, definitely request your tax transcript to identify any recurring transaction codes that might explain the annual flagging. Understanding the root cause could finally break this cycle for 2025.
Great questions! Yes, you can request your tax transcript online through the IRS website at irs.gov/individuals/get-transcript - it's usually available immediately for online viewing or you can have it mailed to your address on file. The online version is much faster and you can download it as a PDF. Regarding the Taxpayer Advocate Service, I've had mixed experiences but generally positive outcomes. You can request their help online at taxpayeradvocate.irs.gov or call 1-877-777-4778. They typically respond within 7-10 business days for initial contact, but resolution times vary depending on complexity. The key is demonstrating that you're experiencing financial hardship or that normal IRS processes aren't working (which sounds like your situation with recurring issues). One tip: when you contact them, be specific about the financial impact - mention if you need the refund for mortgage payments, medical bills, etc. They prioritize cases where there's genuine hardship rather than just inconvenience. Also keep detailed records of all your previous calls and letters - they love documentation! @Romeo Barrett - thanks for that comprehensive response earlier, really helpful breakdown of the multi-pronged approach!
@Amara Adeyemi You can request your tax transcript online through the IRS website at irs.gov/individuals/get-transcript - it s'actually pretty straightforward! You ll'need to verify your identity with personal information, and you can view it immediately online or have it mailed to you. The online version shows all the transaction codes Romeo mentioned. As for the Taxpayer Advocate Service, I used them last year when my refund was delayed for 6 months. You can contact them through their website or call 1-877-777-4778. In my case, they responded within a week and had my issue resolved within 30 days. They re'especially helpful if you can demonstrate financial hardship - like needing the refund for mortgage payments or other essential expenses. Just make sure you have all your documentation ready when you contact them! The key is being persistent and not just accepting the wait "120 days response" every year like Ivanna has been doing.
I've been working as a tax preparer for over 8 years and I see this pattern frequently with newly married couples. The issue is almost certainly related to your name change not being properly synced between Social Security Administration and IRS systems. Here's what likely happened: When you got married on January 15, 2024, if you changed your name, there's often a delay between when SSA updates their records and when that information flows to the IRS. The IRS automated systems flag returns where the name on the tax return doesn't exactly match what SSA has on file. My recommendation is to call SSA first at 1-800-772-1213 to verify they have your correct married name on file. If there's a discrepancy, get that fixed immediately. Then call the IRS back and specifically ask them to note in your file that you've updated your information with SSA. For future years, I always tell my married clients to wait at least 2-4 weeks after updating their name with SSA before filing their tax return. This simple step prevents the verification cycle from starting in the first place. The good news is that once this underlying mismatch is resolved, you shouldn't see these letters again. But you need to address the root cause rather than just waiting out the 120 days each year.
@Natasha Petrov Great question! The 2-4 weeks is from when SSA actually processes and confirms your name change, not from when you submit the request. You re'absolutely right that SSA can take time to process - sometimes up to 10 business days just to update their systems. Here s'what I tell my clients: After you submit your name change to SSA, wait for them to send you a confirmation or new Social Security card. Then wait an additional 2-3 weeks before filing your tax return to ensure the information has propagated to IRS systems. As for address changes - yes, this can definitely cause similar issues! The IRS cross-references addresses with postal service data and previous year returns. If you move frequently or have mail forwarding set up, it can trigger verification flags. I always recommend updating your address directly with the IRS using Form 8822 if you ve'moved, rather than relying on mail forwarding to handle it. The key is being proactive about keeping all your information consistent across SSA, IRS, and employer systems. A little extra time upfront can save months of delays later!
@Natasha Petrov Great question! From my experience, the 2-4 weeks should be counted from when SSA actually processes and updates your record, not just when you submit the request. You can check the status online through your my Social Security account to see when the name change is officially reflected in their system. Address changes typically don t'cause the same verification issues as name changes, but they can sometimes trigger identity verification letters if the IRS thinks someone else might be filing using your information from a different location. However, address changes are much easier for their systems to handle since they don t'have to cross-reference with SSA records. The name mismatch issue is particularly problematic because it s'an automated flag that happens before any human even looks at your return. Address changes usually just result in correspondence being sent to the wrong place, but don t'typically delay processing like name discrepancies do. One tip: when you do update your name with SSA, make sure you also update it with your employer s'HR department using the exact same format. Sometimes people use Mary "Jane Smith on" one form and Mary "J. Smith on" another, and even small differences like that can cause issues!
Kelsey Chin
Been dealing with this same 428 error since around 7 AM this morning! Super annoying especially since I'm expecting my refund soon. At least now I know it's not just my internet or something wrong on my end. Going to try accessing my transcript like others suggested - never really used that feature before but sounds like it might actually give me more info than the basic WMR tool anyway. Thanks everyone for sharing your experiences, makes me feel less alone in this frustration!
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Tyler Murphy
@Kelsey Chin I m'in the exact same boat! Started getting the 428 error around the same time this morning and was starting to worry something was wrong with my return. This thread has been super helpful - didn t'even know transcripts were a thing until reading through all these comments. Definitely going to set up that ID.me account and check it out. Thanks for sharing, it really does help to know we re'all dealing with the same system issues!
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NebulaNomad
Just wanted to update everyone - I'm still getting the 428 error as of 2:30 PM. Tried both mobile and desktop like @Noah Irving mentioned in the original post. Really appreciate everyone sharing their experiences here, especially @Vanessa Chang's explanation that this is system-wide and not refund-specific. That's a huge relief! Going to try the transcript route while waiting for WMR to get fixed. Has anyone had success with the transcripts today or are those systems affected too?
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Ryder Greene
@NebulaNomad I was able to access my transcript around noon today without any issues! The ID.me login worked fine and I could pull up my 2024 account transcript. It actually showed way more detail than WMR ever does - like specific processing dates and codes. Definitely worth setting up while we wait for WMR to get back online. Seems like the transcript system is on different servers or something since it's working while WMR is down.
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